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All kinds of business problems. I work for the largest insurer in the world, and we have a meet every single individual plan's demands and expectations, especially when it come to reporting request. SAP makes this a lot easier by using their portal platform to guide business users to run their own reports without the need to manually creating one for them.
Pipedrive aids in every part of the sales/closing process for the small tech company I work for. The biggest benefit is the use of "activities" and being able to see how busy any given day or week is going to be based on the number of activities I have scheduled for that time period.
Piping analytics events from mobile apps, web apps, backend APIs, websites. Tracking key events across our infrastructure and identifying users at both the known and anonymous level. We don't have to expend engineering resources for every new integration we'd like to try, in many cases, it is as simple as flicking a toggle. We also use Segment to pipe and format events into chatops (Slack) that are high priority, which would otherwise take custom engineering work and deployments.
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