Best Background Check Software

Best Background Check Software

Background check software provides companies and candidates with pre-employment screening solutions. The software is used by organizations to streamline the screening process for new hires and volunteers, as well as organize the data collected through the screening process.

Organizations use background check software to ensure the veracity of new hires’ stated backgrounds. These solutions commonly conduct employment, education, credit history, and criminal background checks, while some even facilitate drug screens. The software expedites the interviewing and onboarding process by allowing the prospective employee or volunteer to fill out information directly through the software, ramping up the efficiency of the process and saving the employer time and costs.

Background check software is typically offered in conjunction with a larger suite of core HR solutions but, if sold individually, often integrates with applicant tracking system (ATS) software. The integration with the ATS is useful because it allows companies or HR departments to access background check information through one online portal using a single sign-on, streamlining the application process and helping HR maintain a holistic view of each candidate.

To qualify for inclusion in the Background Check category, a product must:

  • Provide screening of candidates
  • Track the progress of indicators in real time
  • Facilitate direct communication between the candidate and screeners
  • Integrate with a larger suite of HR software

Background Check Software Grid® Overview

The best Background Check Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: HireRight, Paycom, Newton ATS, and CareerBuilder Employment Screening
  • High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders High Performers include: HireSafe and VICTIG Screening Solutions
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Sterling Talent Solutions and First Advantage
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: GoodHire, Checkr, and Verified First
G2 Crowd Grid® for Background Check
Leaders
High Performers
Contenders
Niche
Market Presence
Satisfaction

What You Should Know About Background Check Software

Background screenings help companies verify that candidates are representing themselves accurately. Companies previously outsourced background check verification to background screening agencies. These agencies would send employees to locations from courthouses to state agencies to collect the necessary information. Fortunately, today all background screening is conducted over a database—reducing the time and human power necessary to screen candidates while improving the overall accuracy.

Compliance – Fair Credit Reporting Act (FCRA) compliance regulates both the employers that use background check services and the vendors that conduct pre-employment background checks. FCRA compliance is designed to protect consumers by guaranteeing that background checks are as accurate as possible while complying with all local and federal laws. Employers must first disclose that they are conducting background checks, receive authorization, and then follow specific protocol if they deny a candidate based on background check results.

Features – Some background check vendors focus on resume-screening capabilities; others work with credit bureau data to collect credit history and bankruptcy reports. Meanwhile, some vendors specialize in criminal and law enforcement record checks or drug testing. Some background check companies provide every feature a business needs in one solution.

Turnaround time – The turnaround time on requested screenings is an integral part of choosing a solution. Slow turnaround times can impede the onboarding process and result in the loss of a new hire or candidate. Quick turnaround times will result in better candidate and new-hire retention.

Support – There can be a great deal of back and forth when it comes to screening reports, so companies should use a software product that is verified as having knowledgeable and prompt service representatives. Support reps vary greatly in quality from different SaaS providers; G2 Crowd reviews provide a better idea of which providers have consistent and knowledgeable reps.

Why Use Background Check Software?

Automation – Background check software automates the process of verifying the information candidates provide during the hiring process. This reduces the time that HR personnel need to spend on authenticating information; they can instead dedicate that time to other hiring and onboarding processes.

Verification – These solutions check any legal, financial, drug, or identity history-related issues that might impede employment in certain sectors or positions. HR personnel and candidates can rely on an efficient verification procedure to move the hiring process along.

Compliance – Background check solutions provide businesses with access to up-to-date compliance knowledge and can lower the likelihood of employer discrimination lawsuits. Hiring companies can rely on the background check vendors to ensure they are in compliance throughout the entire process.

Transparency – Software that allows both the applicant and the HR professional charged with overseeing the process to check on the progress of the different screens requested in real time is preferred. This removes any ambiguity for the new hire or applicant, which will help with retention. More contact means more communication, as well as more trust built with the potential employee.

Costs – These solutions help companies save on costs and time previously sunk into manual pre-employment background checks. Some vendors provide free online background check solutions. These are especially helpful for candidates that want to verify their personal background check results before applying for a position.

Who Uses Background Check Software?

Every industry can benefit from implementing background check software into their hiring process. Industries whose employees deal with money, such as hospitality and retail, as well as businesses in the health care industry whose employees have access to patients' medical histories and personal information, are particularly reliant upon these solutions.

Kinds of Background Check Software

Standard verifications – Every background check company should provide standard checks for employment and education verification, as well as professional license verification for jobs requiring specific licensing.

Social security check – These solutions verify or identify applicants’ aliases, social security numbers, dates of birth, present and past addresses, and present and past employers. They also identify any conflicting information submitted in the applicants’ resumes, CVs, or job applications.

Industry specific – Some vendors might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. These industry-specific solutions include, but are not limited to, the cannabis industry, construction, commercial and tribal gaming, education, finance, the freelance or gig workforce, government, health care, hospitality, manufacturing, nonprofit, retail and food, small business, staffing, technology, and transportation.

Location specific – Some background check solutions provide companies with global solutions, while others might focus their attention nationally with expertise at the state level. Some background check vendors focus on all fifty states plus the District of Columbia.

Motor vehicle – Companies regulated by the department of transportation (DOT) must annually check their employees’ motor vehicle records (MVR). Vendors that provide comprehensive MVR reports can identify convictions for driving under the influence of alcohol or drugs that, in some states, are not found on criminal court records.

Drug testing – USA-based background check solutions that provide drug testing are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to increase the organization’s accountability and reduce the risk of accidents.

Criminal history record – Many solutions run county, state, national, and federal criminal history checks including criminal convictions and arrest records.

Additional – Some other checks provided by vendors might include scanning applicants for bankruptcy and evictions or checking them against criminal records, the sex offender registry, or terrorist watch list.

Background Check Software Features

Dashboard – Many background check products include dashboards that provide visibility and transparency into every background check request so companies and applicants can follow the progress.

Reporting – Background check solutions often provide reports on a regular basis that detail the turnaround time on background and fair credit checks or drug screenings, to name a few. These reports might also provide statistics about types of screening or location, such as states or cities, in which results take longer to process.

Integration – A key piece of software for HR is an applicant tracking system (ATS). The vast majority of background check software platforms will integrate with your chosen ATS, but there are a few that are standalone products. This integration is vital to consolidate candidate information into a single dashboard for easier access and to keep background check information top of mind.

Mobile – Candidates are on the go and often applying to many different places at once. A well-designed, easy-to-use user interface for the mobile version of a software tool puts the tasks directly in front of the candidate or new hire. Emails can often get lost in the shuffle, and within a larger organization, screenings can fall through the cracks and take much longer than they should. Mobile capability shortens completion times, gets candidates and new hires on board as quickly as possible, and ultimately saves the business money.

International – Quality candidates often come from overseas. Multiple background check software platforms with international capability are on the market. If you hire from a diverse international talent pool, international screening capability is of high importance.

Types of screens – Companies and HR departments need to determine which types of pre-employment background reports are necessary for their employees. Do they require different screens for different employee categories or a single screen for all employees? The platform businesses choose should be capable of gathering and hosting the information required of each screen, be it credit reports, employment history, address checks, or identity verification.

Trends Related to Background Check Software

Compliance – The compliance landscape for employment screenings is constantly changing, so the software you choose must change as well. Compliance will remain a top trend that changes year to year as employment laws and regulations are ever-shifting and affect the hiring process. Various levels, from federal regulatory agencies to local legislation issues, as far ranging from salary history ban laws to non-medical use of prescription psychotherapeutic drugs, will continually impact background check requirements and processes.

Technology – Both the HR personnel and candidate’s experience will continually be improved by constant technological advancements. From mobile responsive portals and apps to artificial intelligence (AI) data insights that can improve hiring decisions—smart technology will impact and improve background check solutions.

Potential Issues with Background Check Software

State checks – Some background check solutions only run checks on a candidate’s current state of residence. If a candidate has lived in more than one state, the check might miss any relevant information from previous addresses. Businesses will benefit from using a background check product that provides public records at a national or even global level, depending on their hiring practices and reach.

Incorrect reports – It’s not unheard of for background checks to produce incorrect reports due to human error at the agencies that pull information on candidates; this can be as simple as confusing a candidate’s name with another person. Although employers are supposed to tell candidates why they have been rejected, if they aren’t forthcoming with the real reason for applicant dismissal, the error may never be caught and a qualified candidate could be inadvertently turned away.

Incomplete reports – Key information might be missing on background reports. These vendors contact other sources, such as government agencies, and they cannot verify 100% that every piece of information is compiled in an applicant report.

Software and Services Related to Background Check Software

Pre-employment testing softwareThese solutions help companies evaluate candidates for requisite skills. Most solutions provide either soft skills to determine qualities such as workforce behavior or hard skills that assess tech candidates like developers.

Reference check softwareSome background check solutions might include reference check tools to help employers contact candidates’ professional references, or separate solutions are available.

Applicant tracking system (ATS) softwareBackground check solutions often integrate with ATS to reduce HR labor time and costs by syncing both solutions so an applicant’s information only needs to be entered and tracked once throughout every solution.

Compare Background Check Software
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    One System Matters Paycom offers the only full HR solution contained in one database. So, the technology you use to hire new employees is the same tech you use to pay your workforce, comply with regulations, train your people and much more. It is all there – all of your workforce data – in one system, and that is important. We help businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.


    HireRight is a leading provider of on-demand employment background checks, drug testing, Form I-9 and employment and education verifications.


    Newton is an intuitive ATS built by recruiters for hiring professionals like you. This means that it works the way you’d want it to along every stage of the recruiting process. Whether this be attracting and engaging new candidates, collaborating with your team and conducting interviews, or sending out offer letters and onboarding new hires, Newton offers you the features and functionality to better manage and streamline these processes. Key Features: -Only Fully Mobile ATS on the Market -Free Postings to Leading Job Boards -Background Checks, Employment Screening, and Pre-Hire Assessments -Interview Scheduling and Scorecards -Easy Apply Features that Create the Ideal Candidate Experience -Recruiting Email Templates and Digital Offer Letters -Customizable Career Pages and Online Job Applications -Advanced Recruiting Dashboards, Reporting, and Analytics -Built-in EEOC and OFCCP Compliance


    VICTIG Screening Solutions is the most innovative and widely integrated employment background check, drug testing, verification and i9 provider in the industry. VICTIG excels in ease of use, FCRA compliance and quick turnaround times. We are the best option to screen your potential applicants. Key Services Include -Nationwide Criminal Database -Sex Offenders Registry Search -County Criminal Searches -State Criminal Searches -Nationwide Federal Criminal Searches -Employment Verifications -Education Verifications -Reference Verifications -Drug Testing -FACIS level 3 -Applicant Tracking System Integration -Credit Reports -E-Verify -Federal Civil Searches -County Civil Searches -HRIS Integration -ATS Integration and more.... iCIMS Integration, WorkDay Integration, PeopleSoft Integration, Oracle Integration, Taleo Integration, Newton Integration, one click paperless email ordered background checks


    CareerBuilder Employment Screening helps you to simplify employment screening by enabling you to gain visibility, quality, and speed to keep candidates engaged. With a holistic suite of background check and verification services configured to meet your needs and save you time, CareerBuilder Employment Screening provides technology you’ll love with unmatched commitment to compliance from an award-winning support team leading to the most intuitive candidate experience. CareerBuilder is a global, end-to-end human capital solutions company focused on helping employers find, hire and manage great talent. Combining advertising, software and services, CareerBuilder leads the industry in recruiting solutions, employment screening and human capital management. Improve your pre-hire process with the ultimate software solution. Learn more at: https://hiring.careerbuilder.com/employment-screening/background-check-verifications


    First Advantage offers a comprehensive suite of talent acquisition solutions and technology to thousands of clients globally.


    Sterling Talent Solutions provides hiring peace of mind by delivering a simpler, smarter background screening and onboarding experience for employers worldwide.


    Checkr provides simple, fast and compliant background screenings for Enterprises and Startups.


    Founded in 2006, GoodHire is a background check company based out of Silicon Valley, California, US, . The firm provides criminal records, driving records, identity and credit, references and credentials, substance abuse and health, and global services screenings to their 35,000 clients in the education, financial services, franchise and associations, gaming, government, health care, insurance, manufacturing, non-profit organizations, retail, and transportation industries. The firm administers approximately 3,000,000 annually, which is about average for a background screening company.


    Verified First provides 6,000+ companies pre-employment background screening services, including drug screening and occupational health. This is done through a easy to use web interface as well as over 90 integrations with applicant tracking softwares. Verified First's platform includes features like adverse action, mobile responsive branded applicant invites, text messaging, and fine tuned user permissions and report segmentation.


    HireSafe has the the knowledge and experience to guide our clients through the hiring maze. Founded in 1997, HireSafe provides the best in background screening services, programs, coverage and technology. Our innovative and client-driven background screening programs come with our incredible account management and hyper-focus on quality and compliance. Now more than ever, maintaining an effective workforce involves the comprehensive screening of applicants and their qualifications to determine the best available candidates.


    Hireology's data-driven selection management platform helps HR professionals hire the right person. Using the algorithm-backed SmartRank™ survey and interview scorecards, Hireology gives hiring managers the tools to make the best hiring decisions every time. Hireology’s fully-customizable, automated career widget seamlessly integrates into their career page and updates automatically. Through the use of interview scorecards, hiring managers can be confident in each and every hiring decision. From background verifications and reference checks to skills tests and personality assessments, Hireology’s full suite of verification tools help to further ensure the top candidate is the best person for the job.


    Intelifi Pre employment Screening company offers EMERGE, it's proprietary background screening intelligence software.With over 40 various data vendors, Several ATS integrations, and a strong team of senior developers, Emerge has been recognized by the NAPBS as a leading background screening provider and is currently used by thousands of companies and staffing industry professionals to perform FCRA compliant, NAPBS accredited full background checks. Key Features API Integration - Connect to your favorite HR Software affiliates like iCims and Taleo with our custom API for integrations. Drug Testing Portal - Service drug testing alongside your background checks with our custom drug testing portal. Live County Reports - Get immediate county courthouse results through Digital feeds using our LiveRunner technology. Multi-Level Users - Restrict levels of access and managerial roles for different team members. Compliance Measures - We provide adverse letters, permissible purposes, 613 notices and other FCRA guidelines to ensure compliance. Live Support - One click live support within the dashboard connects you to EMERGE chat with our in-house support team. Pricing No contracts. No Monthly Minimum. Integrations Our API gives our affiliates the ability to have custom landing pages for their applicant’s, along with all of the required forms, and gives you complete control over your job candidates. You also have access to all of Intelifi’s industry leading products and services, such as our LiveRunner technology, which provides direct digital feeds to county courthouses. This technology allows you to obtain the most accurate criminal information possible without having to wait for a court researcher to go to the court in person. Background Check Company; Background Check Software; Background Screening


    IntelliCorp makes background checks and employment screening easy, safe, and comprehensive for organizations throughout the United States.


    Universal Background Screening is a leading provider of employment background screening solutions firm for Customer Satisfaction .


    Accurate Background is a trusted provider of automated workforce screening. U.S. and international clients across all industries, from emerging businesses to Fortune 500 companies, rely on their compliant solutions. With a continued focus on providing clients with innovative technology and award-winning customer support, Accurate Background helps companies hire with confidence.


    Global Verification Network provides customized background-screening services that assist your company in the candidate selection program. They help you clear any discrepancies between facts and what was presented to you. Services included in the background check are history searches, driver record services, drug testing, etc.


    PreHire Screening Services is a full service, nationwide pre-employment background screening company.


    Employment Background Screening We provide fast pre and post-employment background checks including criminal, employment, and drug testing and many other screening services. Fast 98% of our background checks are completed in less than 24 hours. At AssureHire, our mission is to help you build a great organization through fast and compliant screening solutions that ensure the applicant experience and personal identifiers are held in the highest regard. AssureHire's leading platform leverages the latest in online and mobile technologies (including messaging, email, and geo-location) giving us a clear advantage in turnaround times vs. our competitors. Compliant AssureHire's technology also assists with complex legal requirements and regulations such as EEOC and FCRA. By automating compliant and best practice processes, risks such as human error and inefficient record keeping can be avoided. Service AsssureHire is backed by a team of professionals with deep expertise and passion for helping companies build safe and productive workplaces. Every account receives a dedicated account manager with unlimited phone, text, and email support. AssureHire is based in Northern California and does not offshore any services or candidate information except as required for international screening.


    ClearStar is a leading and trusted background check technology, strategic services, and decision-making information provider to employers and background screening companies.


    EmployeeScreenIQ offers a comprehensive suite of employment background screening services that help organizations make informed hiring decisions.


    Originally developed for the federal government to help the FBI screen flight school applicants, Endera helps enterprise security departments detect and reduce insider risk and prevent potential workplace fraud, theft and violence in regulated industries such as transportation, healthcare, finance and infrastructure.


    Safe Hiring Solutions is one of the industry's most thorough background checks, employment screening, investigation and verification firms.


    Intelligo Group provides comprehensive background checks for Allocators, Hedge Funds and Investment banks using the latest AI & machine learning


    Edge Information Management, Inc. is a national provider of numerous employment screening solutions including; criminal background checks, drug screening services, electronic I-9 management, employment, education and other credential verifications.


    FRS is the leading provider of background screening technology, serving more than 250 corporations in the U.S.


    InfoMart has been revolutionizing the global background and identity screening industry for over 28 years, providing businesses the information they need to make informed hiring decisions. They develop innovative technology that modernizes talent onboarding, including a first-to-market biometric identity authentication application and a verified sanctions search. The WBENC-certified company is a founding member of the National Association of Professional Background Screeners, and they have achieved NAPBS accreditation in recognition of their consistent business practices and commitment to compliance with the FCRA. The company is dedicated to customer service, speed, and accuracy, and it has been recognized for its success, workplace culture, and corporate citizenship with over 40 industry awards.


    PeopleG2 is a 10+ year old human capital risk management firm founded on the core belief that all suppliers of services should truly make a difference even if they're operating in an industry that most people view as highly commoditized.



    RiskScreen is an advanced KYC due-diligence screening tool which is cost-effective and easy to use. RiskScreen searches a continually updated database of the world’s sanctions regimes, over a million PEPs, and hundreds of thousands of individuals on government watch lists.


    TazWorks provides a total solution for simple, powerful, and user-friendly background screening software.


    Accio Data is the leading platform provider for the background screening and court research industries.


    AccuSource focuses on providing high-quality services, utilizing the latest technology and automation in employment screening.


    Attest360 is an innovative, SaaS based B2B platform designed to enable organizations and verification agencies to conduct seamless background verification.


    FIOHO facilitates verification of all domestic helpers before they get employed by the residents, to make sure every helper is genuine and professional in outlook.


    iCrederity is a leading provider of background verification services that safeguards businesses and individuals from identity and credential fraud.


    Kwantek is an integrated PreHire solution that eliminate paper, reduce hiring costs, increase client satisfaction and profitability


    NorthRow performs automated checks on people, companies & ID documents, to help our clients optimise their business processes, reduce risk, and to help ensure compliance


    Truework is changing the way sensitive information is verified during loan applications, home purchases, and employment screenings.


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