Benefits administration is an outsourced human resource (HR) service which specializes in enrolling and maintaining employee benefits. Employee benefits can include health insurance, life insurance, vacation time, sick time, pensions, and individual retirement accounts. Providers of these services track the usage and availability of benefits, for both the employer and employees’ use, and ensure compliance with governmental regulations. Benefits administration services providers serve as the primary contact for insurance companies and vendors. By adequately researching and negotiating options, these companies can offer clients the plans that best fit their needs. Businesses will work with these services year-round and should expect to be in regular contact. Typically, benefits administration services will work directly with HR departments. Businesses which do not have an internal HR department can assign an administrator to coordinate with the service. Some businesses may instead choose a more hands-on approach and manage their company benefits using benefit administration services.
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