Bot platforms are tools used to build and deploy interactive chatbots. Companies utilize the tools to create intelligent, conversational bots to interact with customers and help provide information to users. These platforms provide development tools such as frameworks and API toolsets for customizable bot creation. These bots tend to be scalable to serve on multiple communication platforms and across multiple devices simultaneously. Some offer advertising and payment features as well. These tools also provide maintenance features to combat issues that arise after publishing.
Many bot platfoms are built on top of artificial intelligence and machine learning products for advanced performance and analytics. They also utilize natural language processing (NLP) tools to interperet text and interact with AI platforms.
To qualify for inclusion in the Bot Platforms category, a product must:
Bot Platforms reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
ChatbotsBuilder is a platform for building Facebook Messenger chatbots. It’s an online tool that its customers can use to create and register bots for Facebook pages they manage, specifying for each bot a set of “answers” triggered by words typed by the users chatting on Messenger with that specific page.
Conversation.one enables machines to speak fluently with humans. Conversation.one is a build-once-deploy-anywhere platform that builds voicebots and chatbots; Alexa skills, Google Home actions & Facebook Messenger bots in minutes. We leverage machine learning to build an enriched, fluent and natural correspondence between humans and any voice-enabled device or service.
Recast.AI is the collaborative end-to-end bot platform for developers. The strengh of Recast.AI comes from three main pillars: technology, bot building and community. Firstly, we are developing a strong and powerful natural language processing (NLP) technology. This technology, based on deep learning, allows our users to analyse sentences, detect their intent (classification) and extract key information called entities (named entity recognition or NER). Recast.AI provides by default an extensive enrichment of 35+ entities such as location, datetimes or temperatures. To this we've also added emoji support, sentiment analysis, dialog management or expression suggestions, leveraging data augmentation to drastically fasten bot building. This NLP technology allows the creation of chatbots in any language, from English to Hebrew through Japanese. Second, bot building is done through our free platform. In this platform, we've developed a complete suite of tools for bot building. Developers can train their bot, build their conversational flow in a visual builder (using our unique Bot Skills technology), connect bots to any channel in a few clicks (Messenger, Slack, Kik, Skype, etc) and monitor its use. All of this for free. Finally, from the beginning, Recast.AI has been a collaborative platform. Today, more than 25,000 developers use our technology and tools. Bots built on Recast.AI can be forked, Bot Skills can be shared, and you can work collaboratively on a bot. The community also exchanges tips and tricks on our Slack Community. While our technology is used by developers all around the world, we also work closely with major corporations to automate their customer supports with chatbots. With Recast.AI, you have all tools necessary to the building of powerful bots and can provide great conversational interfaces in a heartbeat.
Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR).
Bot Manager relies on the simple premise that bots are not all created equal. Many bots play a legitimate role in your online business strategy. Others harm your business by reducing competitive advantage, getting between you and your customers, or committing fraud. Bot Manager provides a flexible framework to manage bot traffic based on the needs of your business—to better engage with your customers, improve your security posture, and control the traffic coming to your website every day.
Engati is one of the best free chatbot platform to build bots in minutes without programming. Build once and publish across 8 major platforms - FB messenger, kik, telegram, line, viber, skype, slack and website. Supports intelligent paths, train, copy, analytics and private labeling.
Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural language processing and understanding, to automate engagements with conversational interfaces that respond instantly, improve user satisfaction, and increase business efficiencies.
Parlo delivers intelligent automation for customer and employee interactions with the enterprise. Using AI and machine learning, Parlo bots reduce time to delight in these interactions and brings increased efficiencies for the front and back-office. Parlo’s cutting edge NLU engine breaks down complex language and executes contextually relevant business requests. Using neural semantic models, Parlo continuously trains itself, saving the enterprise valuable time and resources spent on routine tasks.