Best Bug Tracking Software

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

  • Allow for the creation of multiple projects
  • File bugs/tickets in a specific project
  • Allow commenting, file uploading, and custom fields to track the history of a bug
  • Provide severity and/or priority for bugs
  • Have the ability to run reports by project or user

Bug Tracking Software Grid® Overview

The best Bug Tracking Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
G2 Crowd Grid® for Bug Tracking
Leaders
High Performers
Contenders
Niche
Jira
Bugzilla
Microfocus alm
Microfocus quality center enterprise
Retrace
Axosoft
Airbrake
Bugherd
Codebeamer alm
Rollbar
Youtrack
Helix alm
Fogbugz
Mantisbt
Rational clearquest
Trac
Raygun
Bugsnag
Instabug
Phabricator
Sentry
Aiveo
Userback
Bugsee
Market Presence
Satisfaction
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