Best Business Content Management Software
Business content management software helps companies manage multiple content types by providing access, file sync, edit, and share capabilities in a preconfigured collaborative platform. These solutions provide embedded collaboration features that help teams work together on multiple content file types, including unstructured content, to a diverse set of users within and outside an organization. Business content management systems may integrate with digital asset management (DAM) or enterprise content management (ECM) products, but specialize in comprehensive open collaborative environments. Benefits include ease of review, markup, joint content development, support for a diverse set of digital content types, and version control along the content lifecycle, as well as social aspects for optimum communication inside and outside the business. Intended for use across the business and including the ability to work with outside entities from partners and customers, business content management platforms are especially popular in creative departments.
To qualify for inclusion in the Business Content Management category, a product must:
- Store business content across multiple file types
- Provide a preconfigured open environment for users to access, edit, sync, and share documents
- Feature prominent collaboration tools
- Provide integration through APIs to common ECM and DAM products
Business Content Management Software Grid® Overview
The best Business Content Management Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
- Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Box, Google Drive, SharePoint, Hightail, Citrix ShareFile, Microsoft OneDrive for Business, Dropbox Business, and Quip
- High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders. High Performers include: Wimi and Flockrush
- Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: BlackBerry® Workspaces (formerly known as WatchDox by BlackBerry), Egnyte, and iManage Work
- Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Huddle, Bitrix24, ownCloud, Inkling, AODocs, and GatherContent
