Best Business Process Management Software

Business process management (BPM) software helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. BPM systems are used to clearly define processes that span a full company’s operations and then monitor those processes. These tools can also be used to help automate processes or, in some cases, build digital applications for different steps in the process. The strength of BPM systems is that they can look at the big full company picture and can be used by any department, but commonly are selected by operations teams. BPM systems can have case management features, so integrations with CRM software are common.

To qualify for inclusion in the BPM category, a product must:

  • Capture business processes
  • Allow the creation of business rule logic
  • Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data

Business Process Management Software Grid® Overview

The best Business Process Management Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
G2 Crowd Grid® for Business Process Management
Leaders
High Performers
Contenders
Niche
Microsoft dynamics 365 for finance and operations
Quick base
Pega platform
Onbase by hyland
Appian
Bpm online
Trackvia
Livecycle
Navvia
Zoho creator
Kissflow bpm workflow software
Taskray
Scoro
Promapp
Processmaker
Integrify
Nintex workflow platform
Pipefy
Logicgate
Kintone
K2 platform
Market Presence
Satisfaction
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