Best CRM Software

CRM software, or customer relationship management systems, sometimes referred to as sales force automation (SFA) software, track and manage sales interactions in a single system of record. These CRM software record interactions between an organization and its prospective or existing customers to coordinate accounts and facilitate sales efforts. Organizations use CRM systems to ensure that contact data can be easily located, sorted, and amended as necessary throughout the customer lifecycle. CRM software are most commonly implemented in sales departments to act as the central hub for sales force automation, including contact, account, and opportunity management. CRM software is often implemented separately from other enterprise solutions, such as ERP systems, marketing automation software, and customer service tools, but may often offer integrations with other business applications to facilitate an enhanced and coordinated customer experience.

To qualify for inclusion in the CRM software category, a product must:

  • Provide a bounded set of sales-related functions
  • Track prospects and contacts throughout the sales pipeline
  • Integrate functions into a unifying database and platform

CRM Software Grid® Overview

The best CRM Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
G2 Crowd Grid® for CRM
Leaders
High Performers
Contenders
Niche
Highrise
Pivotal crm
Microsoft dynamics 365 for sales formerly dynamics crm
Netsuite crm
Oracle crm on demand
Oracle sales cloud
Oracle siebel
Sage crm
Act
Infor crm
Salesforce crm
Sap crm
Sugarcrm
Zoho crm
Base crm
Goldmine
Maximizer crm
Oracle ebs crm
Daylite
Connectwise manage
Nimble
Apptivo
Capsule crm
Vtiger crm
Nutshell
Workbooks com
Pipelinedeals
Salesnet
Salesboom
Pipedrive
Insightly crm
Bpm online
Membrain
Onepagecrm
Pipeliner crm
Solve 360
Claritysoft
Really simple systems
Prophet crm
Leadmaster
Veeva crm
Less annoying crm
Commence crm
Sap cloud for sales
Odoo crm
Amocrm
Infoflo software
Greenrope
Salesforceiq crm formerly relateiq
Nocrm io
Cosential
Zoho contactmanager
1460492594
Contactually
Cloze
Iseeit
Relenta crm
Prosperworks crm
Bullhorn crm
Hubspot crm
Tour de force crm
Salesbox
Suitecrm
Efficy crm
Instream
Freshsales
Redtail crm
Nethunt crm
Salesflare
Leadsquared crm
Companyhub crm
Market Presence
Satisfaction
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    CRM reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

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