CRM & RelatedResearch & Analysis

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Our Research Offerings

G2 Crowd offers a variety of research guides and reports. These research offerings are all aimed at helping buyers find the right software for their needs, delivering on the G2 Crowd mission of driving transparency in the software buying experience. Our reports are all accessed digitally and not for download.

CRM All-in-One Research

G2 Crowd's CRM All-in-One Grid® report provides a high-level view of the products in the CRM All-in-One category based on a wide variety of data points. These CRM all-in-one software guides take reviews gathered from our user community and data aggregated from public sources to show buyers the scores that comprise rankings for overall reviewer Satisfaction and Market Presence.

Companies considering purchasing CRM all-in-one software can use the CRM All-in-One Grid® Report to better inform their decisions and determine which products may be an appropriate fit for their companies.

The Segmented CRM All-in-One Grid® reports present data from reviewers by company size. Reports are broken down for small-business, mid-market, and enterprise-level users. These CRM All-in-One software guides only provide data gathered from reviewers within a specific company size, and can be useful to buyers who are looking for more specific insights from CRM all-in-one software users at businesses similar to their own.

Included in the Grid® report:

  • G2 Crowd’s CRM All-in-One Grid®, which ranks CRM all-in-one products based on user Satisfaction and Market Presence
  • Product profiles containing vendor information and review-response data
  • Satisfaction and/or feature-based survey response data gathered from our online user community
  • Product and vendor market presence data aggregated from online sources and social networks. Data points may include: user adoption, ROI, deployment methods, implementation, and more

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