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Customer Self-Service Software Features

Compare Customer Self-Service products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Customer Self-Service software here.
Showing 25 out of 116
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Product
Knowledge Base
Web Portals
Live Chat
Community Forums
Searchable Articles
Interactive FAQs & Forums
Tickets and Tagging
Freshdesk
4.4
(830)
Zendesk Support
4.2
(578)
Zoho Desk
4.4
(350)
LiveAgent
4.4
(217)
TeamSupport
4.2
(202)
Helpshift
4.2
(92)
KnowledgeOwl
4.5
(66)
EasyVista
4.0
(54)
Help Scout
4.1
(51)
Kayako
4.1
(40)
WalkMe
4.4
(38)
Not enough information from WalkMe
HappyFox
4.6
(37)
Track-It!
3.7
(37)
Panviva
4.6
(36)
Whatfix
4.7
(33)
LiveHelpNow
4.4
(26)
MindTouch
4.2
(20)
SnapEngage
4.7
(20)
Solvvy
4.8
(19)
Groove
4.5
(15)
AnswerDash
4.3
(14)