Digital experience platforms (DXP) are software solutions designed to engage users by rapidly building websites, applications, and portals. These tools also contain systems for managing content, media, and other collateral. A digital experience platform helps to build and manage customer-facing touchpoints across a number of channels, providing development tools and prebuilt templates that allow companies to create functional applications with little development experience. These solutions also enable businesses to sync data and add functionality through the use of APIs.
There are some similarities between digital experience platforms and web content management software and digital asset management software. However, DXPs do much more; in addition to content management and asset tracking, these platforms actually facilitate much of the development for a company’s final product, website, or portal.
To qualify for inclusion in the Digital Experience Platforms (DXP) category, a product must:
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More than 2,000 companies and their clients rely on Progress Sitefinity web content management system to engage, convert and retain customers across the entire customer lifecycle. Companies large and small look to Sitefinity to engage audiences with thoughtful, relevant content; personalized experiences that increase conversions; a consistent, responsive experience across all channels, including mobile; ready integration with backend systems; digital commerce; and the Digital Experience Cloud to track, analyze and shape every step of the customer journey.
Rigor helps businesses of all sizes enable fast and reliable digital experiences for their end users. With Rigor’s easy-to-use performance monitoring and optimization software, our customers are able to monitor their user’s experience throughout the development lifecycle, communicate trends to stakeholders, and take action to improve performance by leveraging our step-by-step optimization insights.
OutSystems is the #1 low-code platform for digital transformation - build mobile apps, web portals, mission critical systems and more. Crafted by engineers with an obsessive attention to detail, every aspect of our platform is designed to help you build and deliver better apps faster.
SAP Fiori delivers a role-based, consumer-grade user experience across all lines of business, tasks, and devices. Use SAP Fiori apps, or take advantage of new solutions that natively incorporate the UX ��������� such as SAP S/4HANA, Ariba Mobile, and SAP Cloud for Customer.
IBM Digital Experience Manager software empowers you to create, manage and deliver engaging omni-channel digital experiences to virtually all audiences. Offer an engaging customer experience with responsive content, targeted offers and consistent branding across channels (web, mobile web, and hybrid mobile/web applications). Provide outstanding service to your channel partners with integrated applications. Bring in powerful, flexible tools that allow business users to easily manage and create better content—and free IT staff to focus on other projects.
Kony AppPlatform makes it easy to build apps that deliver great digital experiences spanning responsive web (across a range of phone, tablet and desktop dimensions), native mobile (including smart phones and tablets), wearables, and emerging digital channels, including voice and chatbots. Kony DBX is the banking and financial services arm of Kony, Inc, and is a globally recognized leader in digital banking transformation. Kony DBX is Kony’s brand for an end-to-end banking solution which includes a purpose-built Digital Banking Platform and a suite of integrated applications. The Kony difference: - Start Fast: Market-leading features out-of-the-box plus pre-built integrations and reusable components - Stay Fast: Rapidly add, adapt and enhance apps and integrate the latest features to meet customer needs - Without Compromises: Best-in-class customer experience and security, scalability and digital innovation
Crownpeak provides the leading, enterprise-grade, cloud-first Digital Experience Management (DXM) platform. The Crownpeak DXM platform empowers Fortune 2000 companies to quickly and easily create, deploy and optimize customer experiences across global digital touchpoints at scale. Besides featuring content management, personalization, search, and hosting, it is the only digital experience platform that includes built-in Digital Quality Management (DQM) to ensure brand integrity, best practices, and web accessibility compliance. Recently, Crownpeak acquired Evidon, the leading provider of simple technical solutions to complex digital Governance, Risk & Compliance (GRC) challenges, including a new Universal Consent Platform, designed to help companies comply with the General Data Protection Regulation (GDPR). Recent Awards & Distinctions: * Listed as a “Visionary” in Gartner’s 2015 Magic Quadrant for Web Content Management * Listed as a “Visionary” in Gartner’s 2016 Magic Quadrant for Web Content Management * Listed as a “Visionary” in Gartner’s 2017 Magic Quadrant for Web Content Management * Listed as a “Contender” in the 2016 Forrester Wave * EContent 100 2016 Named In a List of Companies that Matter Most in Digital Content Industry
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 100 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. Our customer base includes HSBC, ABN AMRO,CheBanca!, Credit Suisse, Fidelity, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Navy Federal CU and Westpac. Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
The censhare Digital Experience Platform pools all marketing and communications content within one information-centric system and a consistent user interface. The best of breed applications for Collaboration, DAM, PIM, Omnichannel CMS and MRM allow to create relevant digital experiences from real-time information.
Centralpoint is a leading Digital Experience Platform used by hundreds of organizations in a myriad of verticals. It empowers organizations to easily author and manage content that lets each user access it uniquely via Single Sign On. Centralpoint's Integration with Active Directory, LDAP, oAuth, SAML (2.0), OpenID, oAuth (and others) allows you to serve ALL of your many users by their Role simultaneously . This means you can finally centralize all of your information to be accessed by everyone (Employees, Clients, Partner, Affiliate, etc.). Centralpoint brings all of your information into one place so each user can access it uniquely. Centralpoint streamlines your digital strategy by giving you one place to manage your information, which cascades down to the users who need it within your organization. More importantly, it tracks what each user does with your information; which yield rich Business Intelligence.
Entando allows the development of UX-convergent applications as well as application modernization in terms of infrastructures, architectures, and processes. Evolving your software development helps your applications better align with today's business needs: efficiency, agility, and customer centricity.
e-Spirit's Digital Experience Platform (DXP), offered through a SaaS or on-premises model, enables companies to engage customers and drive revenue with personalized, content rich digital experiences anytime, anywhere. With a powerful, native headless CMS at its core, the FirstSpirit DXP allows you to build a unique platform that will differentiate you from your competitors, and compel your users to action no matter where they are. This capability is enabled by AI-powered personalization, content as a service, and the interoperability to deliver these experiences to any channel, such as web, mobile, digital sign, or any IoT-related device. You no longer need to be confined to an all-in-one platform where you’re stuck with “good enough” solutions that don’t integrate; or stand-alone point solutions with complex integration scenarios.
FunMobility's omni-channel experience publishing solution connects marketing, ad operations, distribution, and analytics with highly-engaging interactive campaigns.
Kentico Cloud is the API-first headless CMS that lets you manage your content and deliver omnichannel experiences across all devices with focus on powerful content collaboration. Kentico Cloud represents a comprehensive cloud-first headless CMS and digital experience platform that allows companies to focus on creating great digital experiences for their clients without having to tackle the technical challenges of running a CMS. Kentico Cloud provides a complete platform in a true multi-tenant Software as a Service (SaaS) model: • allowing content writers and editors to manage structured content for multi-channel delivery from one place in the Cloud. • delivering the ability to publish that content to any website or device. It is an API-first CMS (also called a headless CMS) that provides dynamic content through an extremely fast content delivery network anywhere in the world. Kentico Cloud helps customers avoid the pains typically associated with a CMS, such as upgrades, performance, and security. And, with 24x7x365 support provided by 20+ in-house support engineers on three continents, online or on-site training, consultation packages, and detailed documentation, Kentico Cloud gives you everything you need to deliver on time and on budget. Enterprise ready product with features like Custom Roles, Customizable Advanced Workflow or Secured access to API. On top of that, add an extra layer of security with Multifactor Authentication and control user access against your enterprise identity provider with Single Sign-On (SSO). Kentico Cloud offers SLA-Guaranteed Uptime, Premium Support, 24/7 Back Up, Choice of data centers, Dedicated infrastructure, GDPR compliance or OWASP security review standards. Unlike other CMS and digital marketing products, Kentico Cloud is the first cloud headless CMS focused on content collaboration.
Liferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity) for your digital business to orchestrate unique customer experiences, as well as business value features to support a deeper understanding of your customers.
Experience Flow. Whether you're a Content Manager, Content Contributor, Developer, or IT Professional, Mura was designed with one goal in mind: To allow you to deliver the digital experience without friction, distraction or worry. Key Features - Content Personalization - Content as a Service (CaaS: Headless or Decoupled) - Flexible & Robust API - Docker-Ready - Highly Usable with Minimal Training
Our market-leading web content management (WCM) system was built from the ground up as an integrated platform to support global, multilingual content at scale and provide the flexibility that enterprises demand. It’s easy to use for marketers but also open and powerful for IT teams that want to customize, manage, integrate, and secure even the most demanding of websites. Combined with contextual intelligence from the Sitecore® Experience Database™ and omnichannel automation in the Sitecore® Experience Platform™, Sitecore Web Experience Manager (WXM) empowers you to deliver the right content, to the right person, exactly at the right time.
Squiz Matrix is a market leading, Gartner & Ovum recognised, enterprise Web Experience Management (WEM) system, owned and developed by Squiz, which allows users to easily create and manage content for the web and other digital platforms without requiring any technical knowledge. It is also a highly powerful and flexible web application framework and integration engine that empowers front-end web developers to create rich and functional websites, intranets, portals, and apps without the need for any custom back-end software development. Squiz Matrix is completely browser based, meaning you can access and use it with any modern web browser, from anywhere, without the need to install additional software on your computer.
Guarantees that your websites are reliable and accessible and with its open architecture you can easily integrate existing content or other data already in the CSM. All this to help you to continuously create relevant content and engage in personalized dialogue with your customer.