Best E-Merchandising Software

E-merchandising, or e-commerce or digital merchandising, is the process of choosing the right product or service in the right placement with the right content in a way to increase sales. In the same way that brick-and-mortar businesses strategically display products, e-merchandising software works to strategically display products on a website to best promote them to buyers (who will, hopefully, become repeat customers). Successful e-merchandising will ensure high customer engagement, low site or shopping cart abandonment, and quality customer conversions. E-merchandising takes cues from traditional product marketing and merchandising. E-merchandising depends on analytics from various touchpoints to deliver a personalized, individualized experience in order to increase engagement, sales, and customer satisfaction. E-merchandising software typically integrates with e-commerce platforms, web content management, inventory management, point of sale (POS), and customer relationship management (CRM) systems.

To qualify for inclusion in the E-Merchandising category, a product must:

  • Collect data on customers for future alignment of products/services to customer preferences
  • Apply real-time data to recommend other purchases complementary to the current product the buyer is perusing
  • Have a functional search bar/option
  • Facilitate collaboration between different departments or teams within the e-commerce business
  • Integrate with payment gateways

E-Merchandising Software Grid® Overview

The best E-Merchandising Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: SearchSpring
  • High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: SLI Systems
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Hawk Search
G2 Crowd Grid® for E-Merchandising
Leaders
High Performers
Contenders
Niche
Market Presence
Satisfaction
Compare E-Merchandising Software
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    E-Merchandising reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

    SearchSpring is an enterprise-level site search and merchandising platform that helps online retailers maximize search relevancy, increase conversions and order values, automate time-intensive merchandising tasks and prioritize the highest value sales opportunities. SearchSpring offers customized solution packages for several eCommerce sectors including apparel and fashion, automotive and industrial, beauty and cosmetics and home décor. With over 600 happy customers we'd love for you to join us on your eCommerce Journey.


    SLI Systems is a global leader and provider of cloud-based, AI-powered e-commerce solutions and services. We make it easy for retailers to achieve higher sales and happier customers by accelerating e-commerce in three ways. We convert more shoppers into buyers, increase order values and generate more traffic. We do this through our cloud-based, AI platform that predicts what each shopper is most likely to buy right now. This means your search, personalization, recommendations, navigation, mobile experience, merchandising, and long-tail SEO are all optimized to take your e-commerce site to the next level. SLI delivers the competitive advantage you need and the customer experience your shoppers deserve.


    Hawk Search is a feature-rich e-commerce site search engine designed to help deliver a relevant and effective customer experience. Hawk Search customers are experiencing tremendous revenue increases with features including the utilization of 1:1 personalized search results, the ability to target the customer experience based on visitor location and demographics, intelligent search that automatically adjusts relevancy by popularity, a rich merchandising dashboard, responsive design and more.


    Nextopia provides eCommerce site search and navigation solution while managing your customer experience, customer service costs, and conversions.


    Certona, the leading real-time omnichannel personalization solution and pioneer of AI-driven individualization, powers 73 billion unique experiences each month. Trusted by more than 600 brands in over 70 countries, Certona’s patented technology leverages machine learning and predictive analytics to deliver a fully-orchestrated experience with optimized content and messaging to increase engagement and conversions across all customer touchpoints.


    RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle.


    We believe the future of digital commerce will be defined by businesses' ability to collaborate digitally - and therefore build loyalty - with their shoppers. Currently, the tools don't exist to take businesses into the next realm of collaborative commerce by connecting omnichannel technologies. Luckily, we have engineered the modern digital commerce platform to make collaboration not only possible but efficient and effective for every sales associate in an organization. Here's how it works. 4-Tell gathers rich customer and product-centric data through 4-Tell's search, recommendations, and integration of shopper history. 4-Tell's Cognitive Commerce Engine enriches this real-time shopper data and displays it in visual, user-specific profiles through our Collaborative Commerce Platform. In showcasing shopper behavior and buying signals, we inspire sales to collaborate more effectively, online and offline, with every shopper – driving loyalty, inspiring confidence and, ultimately, boosting business results.


    Pepperi offers growing brands and wholesalers unmatched sales agility with an all-in-one B2B commerce platform. Businesses easily configure Pepperi’s enterprise-grade software – with endless flexibility – to sell smarter, sell bigger, and sell faster. Our platform uniquely combines field sales automation, retail merchandising, route accounting and B2B e-commerce into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1,000 businesses in 65 countries profit from using Pepperi's platform. Learn how to seize your sales opportunities at Pepperi.com


    Bluecore enables eCommerce marketers to create and distribute personalized triggered emails with speed and precision, dynamically reacting to customer behaviors and catalog changes.


    Bunting is a website personalisation tool that improve visitor engagement and boost e-commerce conversions it promotes sales growth by allowing websites to personalise content around each individual visitor, based on their browsing habits and a powerful set of analytics data.


    EasyAsk is a provider of e-commerce site search, navigation and merchandising solutions for e-retail, mobile commerce and B2B commerce.


    Intelisale is AI based, B2B omnichannel sales solution enabling leading wholesalers, distributors and manufacturers to steer entire sales process and improve individual productivity by 100% and overall productivity by 30%.


    Loop54 is a Deep Learning search software-as-a-service (SaaS) used by Ecommerce and Marketing managers to increase sales and conversion rates by improving the site-search customer experience. Characterised by unparalleled search relevance, personalisation and automation, Loop54 can be implemented within days via a REST API. Unlike traditional search tools which lack the algorithmic sophistication required for true search relevance and/or demand significant human intervention to function (i.e. drag and drop interfaces, ITTT rule setting), our solution automates all previously manual tasks and produces unprecedented site-search relevance through Deep Learning. While some search vendors do behaviour analysis via Machine Learning, most fall short of delivering real search relevance; and any degree of relevance they do achieve requires long periods of big data collection and continuous manual data manipulation. (i.e. it can be months before retailers see benefits). Instead of only doing behavior analysis, we do an analysis of the product catalogue first via Deep Learning; this lets us use behaviour data in a complex way and deliver relevance based on small data - which means no waiting months to see benefits. With other search solutions, retailers need to have teams dedicated solely to the time-consuming, error-prone tasks of updating product metadata and maintaining search result sorting; Loop54 requires exactly ZERO dedicated personnel. Loop54 does the following automatically: learns new words and synonyms, sorts and ranks results based on behaviour and sales data, and deciphers misspellings. Key features: - Personalisation - Autocomplete - Spellcheck - Facets and Filters - Language agnostic - Any device or UI - Search Analytics Dashboard - Content Search - Category Listings (merchandising) - Related Products - Boost and bury rules (Business logic) - Parent-child variants - Segment specific assortment and pricing


    Mamaya is an easy way to promote your products on Facebook and win back lost customers.


    Mokini is an email marketing automation platform designed for eCommerce businesses with customizable templates, user segmentation and scheduling. With the intention of helping organizations to generate leads and increase click-through rates, Mokini provides the tools to create and automate fully customized email marketing campaigns.


    Proximity is an independent beacon ecosystem offering a robust set of capabilities for creating, managing and optimising in-store and proximity marketing.


    At Nosto, we acknowledge that every customer is unique. In fact, that’s what we’re all about! Nosto automatically predicts and delivers the most relevant shopping experiences in real-time to every individual customer. All this to increase your customer engagement and maximize the revenue potential for your business. At the core of it all is our Ecommerce Intelligence Engine™ that uses advanced machine learning algorithms, which unlike other personalization technologies, have exclusively been trained on ecommerce-specific data for the past 7 years. We here at Nosto are also renowned for our professional and friendly customer success managers and their mastery of the ecommerce industry. Their expertise and understanding of your specific business goals ensures that you not only have cutting edge technology at your fingertips, but also the ongoing support on how to leverage it most efficiently! And the results speak for themselves... Customers using Nosto’s full suite see 10-30% average increase in revenue & 7x average return on investment


    PureClarity is an online e-commerce website personalization tool that offers intelligent site search, merchandise recommendations, and reporting capabilities. The solution enables e-commerce organizations to create a website that is optimized for accessed from any device, including smartphones, and tablets. PureClarity offers buyers a personalized experience and helps B2C and B2B online retailers improve sales, engage with lost customers, and increase the purchase frequency of buyers.


    Radixx International is a passenger service system with cloud-based solutions that support all airline business models. Galaxy PSS is a web-native system that can be deployed in any public or private data center and has been certified to operate from the smallest cloud applications to the largest mainframe environments.


    Reflektion’s unified engagement platform understands and influences the intent of each customer in real time and instantly delivers the most relevant content across the touchpoints that matter most – including Web, merchandising, site search and email. Reflektion’s platform is driving dramatic growth and revenue increases for the world’s best brands, such as Disney, TOMS, Marmot, Sur la Table and Godiva. Founded in 2012 by pioneers in deep learning, Reflektion is bringing the strength of artificial intelligence to bear on the retail and ecommerce industry. It’s platform uniquely combines individual shopper insights, product intelligence and deep learning to create more intimate and impactful commerce experiences. Reflektion is backed by leading investors including Battery Ventures, Hasso Plattner Ventures, Clear Ventures and Intel Capital.


    SITA Horizon Passenger Management & Distribution that offers full reservations, merchandising, inventory, ticketing and departure control capabilities provide the functionality needed at each step in the passenger journey.


    Natural Language E-Commerce Site Search with Search by Voice support. With 250 Natural Language and Semantic algorithm components, Celebros’ search understands which word in the query is a product, an attribute or an expression that is related to a price or product. Celebros Site Search allow visitors to use spoken language search phrase to find the product they are looking for much faster.


    Smart Merchandiser is a software that combines visual assets such as digital catalog layouts and product thumbnails with in-depth web and social analytics and inventory insight to revolutionize the eCommerce merchandising process.


    Spotfront is a native ad platform integrated with eCommerce that helps retailers and brands collaborate to deliver promoted products to their customers.


    UNBXD offers intelligent Site Search & Personalization Solutions for Ecommerce Companies Worldwide.


    Yusp is a cloud-based personalization and recommendation engine powered by machine learning algorithms, designed for small and medium sized eCommerce businesses. Shopify, PrestaShop, WooCommerce, and Magento are supported, alongside custom-built online stores. Recommendations are fully automated and can be generated for store home pages, category pages, product pages, and cart pages. Personalized recommendations can be displayed to returning visitors, and used to upsell products and increase average order values. Additional features include predictive search with product recommendations, and personalized email marketing.


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