E-merchandising, or e-commerce or digital merchandising, is the process of choosing the right product or service in the right placement with the right content in a way to increase sales. In the same way that brick-and-mortar businesses strategically display products, e-merchandising software works to strategically display products on a website to best promote them to buyers (who will, hopefully, become repeat customers). Successful e-merchandising will ensure high customer engagement, low site or shopping cart abandonment, and quality customer conversions. E-merchandising takes cues from traditional product marketing and merchandising. E-merchandising depends on analytics from various touchpoints to deliver a personalized, individualized experience in order to increase engagement, sales, and customer satisfaction. E-merchandising software typically integrates with e-commerce platforms, web content management, inventory management, point of sale (POS), and customer relationship management (CRM) systems.
To qualify for inclusion in the E-Merchandising category, a product must:
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At Nosto, we acknowledge that every customer is unique. In fact, that’s what we’re all about! Nosto automatically predicts and delivers the most relevant shopping experiences in real-time to every individual customer. All this to increase your customer engagement and maximize the revenue potential for your business. At the core of it all is our Ecommerce Intelligence Engine™ that uses advanced machine learning algorithms, which unlike other personalization technologies, have exclusively been trained on ecommerce-specific data for the past 7 years. We here at Nosto are also renowned for our professional and friendly customer success managers and their mastery of the ecommerce industry. Their expertise and understanding of your specific business goals ensures that you not only have cutting edge technology at your fingertips, but also the ongoing support on how to leverage it most efficiently! And the results speak for themselves... Customers using Nosto’s full suite see 10-30% average increase in revenue & 7x average return on investment
SearchSpring is an enterprise-level site search and merchandising platform that helps online retailers maximize search relevancy, increase conversions and order values, automate time-intensive merchandising tasks and prioritize the highest value sales opportunities. SearchSpring offers customized solution packages for several eCommerce sectors including apparel and fashion, automotive and industrial, beauty and cosmetics and home décor. With over 600 happy customers we'd love for you to join us on your eCommerce Journey.
SLI Systems is a global leader and provider of cloud-based, AI-powered e-commerce solutions and services. We make it easy for retailers to achieve higher sales and happier customers by accelerating e-commerce in three ways. We convert more shoppers into buyers, increase order values and generate more traffic. We do this through our cloud-based, AI platform that predicts what each shopper is most likely to buy right now. This means your search, personalization, recommendations, navigation, mobile experience, merchandising, and long-tail SEO are all optimized to take your e-commerce site to the next level. SLI delivers the competitive advantage you need and the customer experience your shoppers deserve.
Hawk Search is a feature-rich e-commerce site search engine designed to help deliver a relevant and effective customer experience. Hawk Search customers are experiencing tremendous revenue increases with features including the utilization of 1:1 personalized search results, the ability to target the customer experience based on visitor location and demographics, intelligent search that automatically adjusts relevancy by popularity, a rich merchandising dashboard, responsive design and more.
Certona, the leading real-time omnichannel personalization solution and pioneer of AI-driven individualization, powers 73 billion unique experiences each month. Trusted by more than 600 brands in over 70 countries, Certona’s patented technology leverages machine learning and predictive analytics to deliver a fully-orchestrated experience with optimized content and messaging to increase engagement and conversions across all customer touchpoints.
RichRelevance is the global leader in experience personalization, driving digital growth and brand loyalty for more than 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle.
We believe the future of digital commerce will be defined by businesses' ability to collaborate digitally - and therefore build loyalty - with their shoppers. Currently, the tools don't exist to take businesses into the next realm of collaborative commerce by connecting omnichannel technologies. Luckily, we have engineered the modern digital commerce platform to make collaboration not only possible but efficient and effective for every sales associate in an organization. Here's how it works. 4-Tell gathers rich customer and product-centric data through 4-Tell's search, recommendations, and integration of shopper history. 4-Tell's Cognitive Commerce Engine enriches this real-time shopper data and displays it in visual, user-specific profiles through our Collaborative Commerce Platform. In showcasing shopper behavior and buying signals, we inspire sales to collaborate more effectively, online and offline, with every shopper – driving loyalty, inspiring confidence and, ultimately, boosting business results.
mCart is and cloud-based marketplace platform as a service that unlocks the power of omnichannel influence marketing. Customers license this software to bring content and commerce together, making their world shop-able. The mCart platforms bring shoppers, influencers, brick & mortar retailers and content producers together to create an ecosystem. The customers can help brick & mortar partners, millions of influencers (including media outlets, bloggers stylists and celebrities and shoppers create an effective and transparent value chain, leveraging blockchain to tokenize affiliate sales attribution models. With the advent of blockchain and smart contracts, the platform allows brands to easily track marketing-to-sales dollars without needing middlemen to score the value transfers. It’s like an Uber for retail sales, where retailers can directly reward millions of influencers who promoted their products and transactions, leveraging mCart token and its integrated micropayment system — in real-time and without transaction fees — to remove entirely the need for paperwork, back-office burdens and colossal transaction fees. Potential customers of the mCart platform as a service are media institutions, malls, the procurement industry and CPGs, among others who want to monetize their user base, content or influence for acquisition, retention and monetization.
Pepperi offers growing brands and wholesalers unmatched sales agility with an all-in-one B2B commerce platform. Businesses easily configure Pepperi’s enterprise-grade software – with endless flexibility – to sell smarter, sell bigger, and sell faster. Our platform uniquely combines field sales automation, retail merchandising, route accounting and B2B e-commerce into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1,000 businesses in 65 countries profit from using Pepperi's platform. Learn how to seize your sales opportunities at Pepperi.com
Reflektion’s unified engagement platform understands and influences the intent of each customer in real time and instantly delivers the most relevant content across the touchpoints that matter most – including Web, merchandising, site search and email. Reflektion’s platform is driving dramatic growth and revenue increases for the world’s best brands, such as Disney, TOMS, Marmot, Sur la Table and Godiva. Founded in 2012 by pioneers in deep learning, Reflektion is bringing the strength of artificial intelligence to bear on the retail and ecommerce industry. It’s platform uniquely combines individual shopper insights, product intelligence and deep learning to create more intimate and impactful commerce experiences. Reflektion is backed by leading investors including Battery Ventures, Hasso Plattner Ventures, Clear Ventures and Intel Capital.
Bunting is a website personalisation tool that improve visitor engagement and boost e-commerce conversions it promotes sales growth by allowing websites to personalise content around each individual visitor, based on their browsing habits and a powerful set of analytics data.
The leading Real-Time Personalization platform utilizing Augmented Intelligence to help enterprises transform their customer experiences across every touch point. Leveraging powerful machine learning algorithms, LiftIgniter helps clients deliver end to end real-time personalized experiences and true customer centricity. We empower Marketing teams by combining massive machine learning processing power and scale with human insights for continuous A/B testing through Augmented Intelligence. - Real-time marketing and personalization platform leveraging powerful and dynamic machine learning models to continuously process billions of signals at any point in time. - Augmented Intelligence for real-time personalization at scale that transforms the customer experience across every touch point - Continuous A/B testing platform that pairs machine learning with human intuition. CI/CD for the Marketing team. - Our integration is easy and lightweight with no need to port over years of historical data to be successful. - Flexible solution that works well for sparse data sets, recent user behavior, as well as a cold start or new site users.
Loop54 is a Deep Learning search software-as-a-service (SaaS) used by Ecommerce and Marketing managers to increase sales and conversion rates by improving the site-search customer experience. Characterised by unparalleled search relevance, personalisation and automation, Loop54 can be implemented within days via a REST API. Unlike traditional search tools which lack the algorithmic sophistication required for true search relevance and/or demand significant human intervention to function (i.e. drag and drop interfaces, ITTT rule setting), our solution automates all previously manual tasks and produces unprecedented site-search relevance through Deep Learning. While some search vendors do behaviour analysis via Machine Learning, most fall short of delivering real search relevance; and any degree of relevance they do achieve requires long periods of big data collection and continuous manual data manipulation. (i.e. it can be months before retailers see benefits). Instead of only doing behavior analysis, we do an analysis of the product catalogue first via Deep Learning; this lets us use behaviour data in a complex way and deliver relevance based on small data - which means no waiting months to see benefits. With other search solutions, retailers need to have teams dedicated solely to the time-consuming, error-prone tasks of updating product metadata and maintaining search result sorting; Loop54 requires exactly ZERO dedicated personnel. Loop54 does the following automatically: learns new words and synonyms, sorts and ranks results based on behaviour and sales data, and deciphers misspellings. Key features: - Personalisation - Autocomplete - Spellcheck - Facets and Filters - Language agnostic - Any device or UI - Search Analytics Dashboard - Content Search - Category Listings (merchandising) - Related Products - Boost and bury rules (Business logic) - Parent-child variants - Segment specific assortment and pricing
Mokini is an email marketing automation platform designed for eCommerce businesses with customizable templates, user segmentation and scheduling. With the intention of helping organizations to generate leads and increase click-through rates, Mokini provides the tools to create and automate fully customized email marketing campaigns.
PureClarity is an online e-commerce website personalization tool that offers intelligent site search, merchandise recommendations, and reporting capabilities. The solution enables e-commerce organizations to create a website that is optimized for accessed from any device, including smartphones, and tablets. PureClarity offers buyers a personalized experience and helps B2C and B2B online retailers improve sales, engage with lost customers, and increase the purchase frequency of buyers.
Radixx International is a passenger service system with cloud-based solutions that support all airline business models. Galaxy PSS is a web-native system that can be deployed in any public or private data center and has been certified to operate from the smallest cloud applications to the largest mainframe environments.
Celebros Natural Language E-Commerce Site Search with Search by Voice support. With 250 Natural Language and Semantic algorithm components, Celebros’ search understands which word in the query is a product, an attribute or an expression that is related to a price or product. Celebros Site Search allow visitors to use spoken language search phrase to find the product they are looking for much faster.
Yusp is a cloud-based personalization and recommendation engine powered by machine learning algorithms, designed for small and medium sized eCommerce businesses. Shopify, PrestaShop, WooCommerce, and Magento are supported, alongside custom-built online stores. Recommendations are fully automated and can be generated for store home pages, category pages, product pages, and cart pages. Personalized recommendations can be displayed to returning visitors, and used to upsell products and increase average order values. Additional features include predictive search with product recommendations, and personalized email marketing.