Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking. EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, billing, payroll, and HR solutions and tends to be customizable to fit your organizations’ needs.
To qualify for inclusion in the Emergency Medical Services Software category, a product must: