Best Enterprise IT Management Suites Software

Enterprise IT management suites serve as an infrastructure control center for IT departments in mid- to large-sized businesses. These platforms allow the information technology team to oversee company-wide endpoints and communicate with the network for a variety of tasks. Enterprise IT management suites give users remote desktop access to employee and administrator platforms for patch and software updates, security settings, and disaster recovery, in addition to system setup and configuration. A number of these programs help bolster IT operations with asset tracking and operational intelligence reporting for data insights such as power consumption and system performance. These programs may also offer multi-factor authentication for identity management and automation of routine tasks. Depending on the platform, certain solutions may be compatible with a single operating system or offer mixed-platform compatibility.

To qualify for inclusion in the Enterprise IT Management Suites category, a product must:

  • Assist in managing applications, business systems, or networks
  • Monitor or log abnormalities within IT systems
  • Manage virtual machines and resources
  • Analyze systems for security and performance optimization

Enterprise IT Management Suites Software Grid® Overview

The best Enterprise IT Management Suites Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: ConnectWise Automate and SolarWinds MSP Remote Monitoring & Management
  • High Performers are highly rated by their users, but have not yet achieved the market share and scale of the Leaders. High Performers include: NinjaRMM
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Microsoft Operations Management Suite
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Kaseya VSA
G2 Crowd Grid® for Enterprise IT Management Suites
Leaders
High Performers
Contenders
Niche
Kaseya vsa
Connectwise automate
Solarwinds msp remote monitoring management
Microsoft operations management suite
Ninjarmm
Market Presence
Satisfaction
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