Best Enterprise Search Software

Enterprise search is the organized retrieval of stored business data within an organization so that users can securely enter and find data across enterprise databases.This type of software cleans and structures data to make information that is usually spread across a variety of repositories easier to find. Employees can benefit from using this type of software since all employees need to retrieve data from a mix of databases and shared sources to accomplish daily tasks. Enterprise search software “Google-izes” enterprise data: it circumvents the time and effort that went into tagging, filing, sharing, and retrieving information regardless of size and media type, creating a secure and powerful, easy-to-use search function. This type of software usually integrates with business intelligence and data management solutions which are used to clean and structure data in order to make information easier to find. While integration is not required, enterprise search software can pull information from various sources such as CRM, ERP, HR Management Suites, Supply Chain Management Suites, or Product Lifecycle Management.

To qualify for inclusion in the Enterprise Search category, a product must:

  • Collect and update information from different data sources, types, and formats
  • Index or archive data
  • Provide intelligent search options to auto-complete, find similar, or rank by relevance
  • Create an interface to search and retrieve data
  • Allow users to refine their search using advanced filters
  • Define user permissions to access information

Enterprise Search Software Grid® Overview

The best Enterprise Search Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Information Builders WebFOCUS, Elasticsearch, Algolia, SLI Systems, and Swiftype Site Search
  • High Performers are highly rated by their users, but have not yet achieved the market share and scale of the Leaders. High Performers include: Inbenta
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Coveo, Google Enterprise Search, and Microsoft FAST
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Hawk Search and FishEye
G2 Crowd Grid® for Enterprise Search
Leaders
High Performers
Contenders
Niche
Inbenta
Coveo
Google enterprise search
Microsoft fast
Information builders webfocus
Elasticsearch
Algolia
Sli systems
Swiftype site search
Hawk search
Fisheye
Market Presence
Satisfaction
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