Field Service ManagementResearch & Analysis

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Our Research Offerings

G2 Crowd offers a variety of research guides and reports. These research offerings are all aimed at helping buyers find the right software for their needs, delivering on the G2 Crowd mission of driving transparency in the software buying experience. Our reports are all accessed digitally and not for download.

Field Service Management Grid® Reports

G2 Crowd's Field Service Management Grid® report provides a high-level view of the products in the Field Service Management category based on a wide variety of data points. These field service management software guides take reviews gathered from our user community and data aggregated from public sources to show buyers the scores that comprise rankings for overall reviewer Satisfaction and Market Presence.

Companies considering purchasing field service management software can use the Field Service Management Grid® Report to better inform their decisions and determine which products may be an appropriate fit for their companies.

Included in the Grid® report:

  • G2 Crowd’s Field Service Management Grid®, which ranks field service management products based on user Satisfaction and Market Presence
  • Product profiles containing vendor information and review-response data
  • Satisfaction and/or feature-based survey response data gathered from our online user community
  • Product and vendor market presence data aggregated from online sources and social networks. Data points may include: user adoption, ROI, deployment methods, implementation, and more

View a Sample Report
Grid® for Field Service Management | Fall 2017
Research grid report

Field Service Management Performance Index Reports

G2 Crowd's Field Service Management Performance Index reports provide detailed looks at review responses to questions regarding important aspects of software. The Field Service Management Performance Index reports provide deeper analysis on specific software-purchasing decision points.

These reports go a step deeper than the Grid® reports. For software buyers who are making purchasing decisions on a specific selection criteria, these reports provide the most focused content.

Included in the report:

  • The Field Service Management Implementation Index report contains charts and data highlighting field service management software users’ responses to implementation-related questions

View a Sample Report
Field Service Management Implementation Index | Winter 2018
Research index report

Free Field Service Management Software Guide

G2 Crowd's free Field Service Management Introductory Guide provides a comprehensive introduction to the category and the products available on the market. This field service management software guide provides potential software buyers with the market background and context they need to feel informed throughout the field service management software buying process.

Included in the report:

  • Software category definition
  • Benefits
  • Trends
  • Market insights
Field Service Management Software Guide
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