Field service management (FSM) software helps companies manage the business activities performed by field workers. For many services companies, field work is the most important part of their business, and field service management software can help them manage and optimize these activities. It is primarily used by companies that manufacture industrial products which require on-site services such as deployment and maintenance of equipment, cleaning, repairs, etc. Field service management software is used by managers and supervisors to allocate workers to field tasks and monitor their performance. Employees use it to find information about their tasks, report on their work, and optimize the time and resources allocated for each job.
Field service management software usually integrates with software solutions such as GIS software for location tracking; customer relationship management (CRM) software to find information about customers; and product lifecycle management (PLM) software or design software for technical specifications and instructions for maintenance and repairs.
To qualify for inclusion in the Field Service Management (FSM) category, a product must:
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Opermax is a complete office and mobile solution that help service companies with techs on the road streamline their business with combines features like custom forms and custom fields so that any service business can incorporate their industry specific requirements for any screen or form.
Passport provides a data collection application for mobile employees on planned routes. Whether online or offline, capture detailed data such as employee breaks, customer visits, and activities, and enforce route and labor compliance requirements, for an improved route performance.
Pega is the only industry-leading platform that allows you to build scalable, enterprise-grade CRM, Digital Process Automation, BPM, Case Management, and AI apps, all on one unified platform. Anyone can catapult enterprise digital transformation and innovation with Pega by designing, building, and collaborating – on any application, without any roadblocks. The Pega Platform transforms business stakeholders into citizen developers with a no code, visual app development experience, while empowering professional developers to architect applications with a model-driven approach in a low cow code environment. Pega maximizes productivity, re-use, and scale for the enterprise while delivering meaningful apps 6.4x faster, reducing development costs by 75% and driving ROI by 321%.”
QESTField is a mobile solution for field technicians and inspectors to electronically replace paper-based information gathering on site for construction materials testing (CMT) and construction inspection activities as well as geotechnical investigations. This field data collection software functions on most hand-held devices (smartphones and tablets) and connects field testing and inspection staff with the laboratory or office.
QuikAllot is a powerful online tool to manage your tasks in a smooth and efficient way. QuikAllot enables impeccable tracking of tasks. QuikAllot systems are completely digital, saving you a lot of time. QuikAllot is designed to ease the process of assigning tasks. With this tool, you will be able to designate tasks to executives with a click of a button.
RantCell is mobile network testing tool which can process a massive amount to measure data on network and user experience KPIs. It is a cloud-based solution which allows users to view real-time data to analyse data points in terms of Map and Graph. RantCell Pro Cloud is virtualized platform for QoE and RF measurements on 2G,3G, 4G and CDMA mobile networks. Key Features: ✔ App supported on all major OEM Android devices. ✔ Identify zones with no coverage, dropped calls, low speeds, latency and other vitals ✔ Rich graphical interface analysis and reporting on test data. ✔ Supports 2G,3G,HSPA+,4G,WiFi, CDMA and CDMA EVDO networks. ✔ View and analyse test data from multiple devices. ✔ Remotely manage test devices and perform online tracking.
SalesBabu's CRM for service industry is cloud based and can be used by service professionals to run their business on their mobile device and a web portal. This platform is fully integrated with access from any locations. We offer high-tech features at an affordable cost for small and medium businesses with few (1 40) no of employees.
SAMPro Enterprise is a business-wide service management software solution that enables the streamlining of your business by reducing operating costs and improving efficiency from the field to the back office. This allows businesses to grow operations without adding employees.
Service Crew's mission is to bring operational efficiency and higher profitability to highly mobile field service providers. These can include plumbers, painters, HVAC technicians, electricians, landscapers, handymen, irrigation specialists and other home service professionals.