Field service management (FSM) software helps companies manage the business activities performed by field workers.For many services companies, field work is the most important part of their business, and field service management software can help them manage and optimize these activities. It is primarily used by companies that manufacture industrial products which require on-site services such as deployment and maintenance of equipment, cleaning, repairs, etc. Field service management software is used by managers and supervisors to allocate workers to field tasks and monitor their performance. Employees use it to find information about their tasks, report on their work, and optimize the time and resources allocated for each job.
Field service management software usually integrates with software solutions such as GIS for location tracking; customer relationship management (CRM) to find information about customers; and product lifecycle management (PLM) or design software for technical specifications and instructions for maintenance and repairs.
To qualify for inclusion in the Field Service Management (FSM) category, a product must:
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Vonigo is a field service management and online booking platform that helps increase sales and streamline the operations of mobile service companies and organizations. Vonigo offers a unified suite of configurable cloud-based modules including; CRM, internal & client-facing scheduling, work order management, estimating, dispatching, routing, GPS, invoicing, payments, reporting, and more all accessible over the internet from any desktop or mobile device. Millions of jobs have been booked and managed with Vonigo. Join us for a Free demo today.
VServiceManagement™ helps you improve your entire service lifecycle. This end-to-end field service management solution leverages your existing back-office systems while seamlessly managing your business processes from work order creation to completion. Deploy as a traditional on-premise solution, via private cloud, or as a SaaS/public cloud solution. VServiceManagement Modules: • CRM • Business Process Management (BPM) • Social CRM • Knowledge Management • Data Segmentation • Service Guidance • Contract & Warranty Support • Dispatch & Scheduling • Time & Expense • Depot Repair • Inventory • Reporting • Self Help Portals • Broker • Mobility • APIs • Tools
Getspot is a mobile GPS based software application that provides intelligence to your on-field / remote workforce. It provides real time location tracking of the workforce with timestamp, distance travelled and assigned task details. Real time supervision helps organizations with single source of truth for all the remote workforce data. Enabled with power of data analytics, makes it an intelligent platform to have for any enterprises.
WorkHeld is a field management software developed to increase the productivity of construction- and service processes. The software system simplifies communication with the mobile workforce and provides a platform for a productive work order execution. WorkHeld enables the distribution of information in real time, from the assignment of work orders to the final signature of the client. Project coordinators can easily allocate work order and resources and the field workers are immediately granted access to all needed information such as construction plans, stock lists, shipping documents and check lists. Easy work order planning, functions to record work and travel times, expense tracking and defect management as well as an automated reporting are some of the key features of the software. WorkHeld is the first field management software on the German market to introduce an intelligent voice assistant. With these features WorkHeld offers a holistic solution for the communication and organizational problems between the mobile work force and project coordinators.
Xora StreetSmart enables organizations with employees in the field to see their exact locations on a map, dispatch and manage job assignments, use mobile forms to gather data from the field, simplify the payroll process, as well as pull reports to see what enhancements need to be made to field operations.
ZenMaid was started in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Maid service owners who use ZenMaid are happy to quickly discover that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.