Guest messaging software allows hotel operators and employees to establish a personalized communication channel with individual guests for the purpose of notifications, instructions, or service. These tools ensure optimal guest experiences and staff workflows through timely messages and responses. Guest messaging platforms are used by hotel receptionists and concierge attendants to complement traditional phone systems, and relevant messages are relayed to hotel managers, housekeeping crews, and room service specialists as needed. Proper use of these tools among hotel staff and guests can eliminate or greatly reduce phone call volume, ensure guest complaints or requests are addressed in a timely manner, and generally help provide the best possible customer service.
Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.
Kipsu supports leading hoteliers with international portfolios of 5,000+ properties, all the way down to single properties managed by private property owners, and everything in between and is the industry leader and pioneer in Real-Time Engagement.
HelloShift is a communication platform for hotel staff and guests. It replaces antiquated communication mechanisms, such as handwritten logbooks, sticky notes, and walkie-talkies, with a Facebook-like interface that hotel staff is already familiar with. The platform also allows hotels to proactively manage guest experience via personalized pre-arrival and post-stay bulk guest SMS.
Unifies all digital guest communication a hotel needs in one beautiful and easy-to-use tool. Hotels that truly care about their guests use Loopon to provide outstanding service, which results in happy guests that return over and over again
protel offers a complete suite of these custom-tailored solutions for communicating with guests. All modules are seamlessly integrated both with each other as well as with the hotel's central management system.
Smart Connect immerses your guests in a powerful experience that visually and audibly stimulates a true sense of your Hotel's Look & Feel. Messages arrive in the Guest’s native language, protected by a patented secure privacy technology considered the best in the world today.
Whistle allows customers and hotel guests a fourth option to communicate to businesses and hotels with. Whistle provides clients the opportunity to text message, a behavior that they're already comfortable with, as an additional channel of communication (Human Interaction, Phone, Email, and Text Messaging!).