Compare Help Desk: Best of Breed Software

G2 Crowd’s ratings are based on reviews by real users and are updated in real time. Reviewers grade their Help Desk: Best of Breed Software across a variety of satisfaction metrics as well as report details like cost, deployment time, and user adoption. View our Help Desk: Best of Breed Software comparison to find accurate measures of how well a vendor has served its customers.

Help Desk: Best of Breed Pricing (user reported)
Product
G2 Score
Meets Reqs
Support
Free TrialStarting PriceROIAvg. Contract LengthAvg. Discount
G2 Score

79

Meets Reqs

86

Support

87

Free TrialStarting Price$1 /monthROI7-12 monthsAvg. Contract Length1 YearAvg. Discount0-10%Zendesk Pricing
G2 Score

76

Meets Reqs

84

Support

88

Free TrialStarting PriceFree Up to 3 AgentsROILess than 6 monthsAvg. Contract LengthMonth-to-monthAvg. Discount0-10%Freshdesk Pricing
G2 Score

75

Meets Reqs

84

Support

85

Free TrialStarting Price$30 /month/agentROI7-12 monthsAvg. Contract LengthMonth-to-monthAvg. Discount11-20%Desk.com Pricing
G2 Score

67

Meets Reqs

87

Support

93

Free TrialStarting Price$40 / monthROI7-12 monthsAvg. Contract Length1 YearAvg. Discount11-20%TeamSupport Pricing
G2 Score

62

Meets Reqs

85

Support

92

Free TrialStarting Price$19/month ROILess than 6 monthsAvg. Contract LengthMonth-to-monthAvg. Discount11-20%LiveAgent Pricing
G2 Score

52

Meets Reqs

80

Support

84

Free TrialStarting Price$39 /monthROILess than 6 monthsAvg. Contract Length1 YearAvg. Discount11-20%Kayako Pricing
G2 Score

51

Meets Reqs

86

Support

100

Free TrialStarting Price$15 user/monthROILess than 6 monthsAvg. Contract LengthMonth-to-monthAvg. Discount11-20%Help Scout Pricing
G2 Score

42

Meets Reqs

94

Support

92

Free TrialStarting Pricen/aROI7-12 monthsAvg. Contract Length1 YearAvg. Discount11-20%Agiloft Pricing
G2 Score

41

Meets Reqs

86

Support

95

Free TrialStarting Price$9 / monthROILess than 6 monthsAvg. Contract Length1 YearAvg. Discount21-30%HappyFox Pricing
G2 Score

38

Meets Reqs

84

Support

93

Free TrialStarting PriceStarting at only $100 / month including 24/7/365 live support!ROI7-12 monthsAvg. Contract Length1 YearAvg. Discount11-20%Issuetrak Pricing
G2 Score

31

Meets Reqs

89

Support

94

Free TrialStarting PriceFree for 2 techs or licensed ROILess than 6 monthsAvg. Contract LengthMonth-to-monthAvg. Discount0-10%Web+Center Pricing
G2 Score

30

Meets Reqs

65

Support

68

Free TrialStarting Price$25 agent/monthROI7-12 monthsAvg. Contract LengthMonth-to-monthAvg. Discount0-10%Zoho Support Pricing
G2 Score

24

Meets Reqs

80

Support

82

Free TrialStarting Pricen/aROIn/aAvg. Contract Length1 YearAvg. Discountn/aVivantio Pricing
G2 Score

23

Meets Reqs

69

Support

63

Free TrialStarting Pricen/aROI7-12 monthsAvg. Contract Length1 YearAvg. Discountn/aParature from Microsoft Pricing
0Compare Help Desk: Best of Breed Software

G2 Crowd gathers reviews from real users in order to determine how well a software works for its customers. Switching to a new Help Desk: Best of Breed software is going to require budget, valuable hours to implement, and your organization’s commitment to a new system. To make the best selection, you need to discover which Help Desk: Best of Breed products are out there and compare them based on metrics that are important to your business.

The table above displays a few of the ratings which reviewers grade their systems on, including the G2 Score, a composite satisfaction rating and market presence score, and pricing information. Since the cost associated with licensing and implementing a new system is likely the most important factor in a Help Desk: Best of Breed purchasing decision, users’ self-reported costs, return on investment, contract information, and discounts are listed above.

These figures represent a more accurate estimation than most vendors will provide upfront, because in addition to the explicit price charged, we also ask reviewers to include internal setup costs, third-party consultation fees, and maintenance expenditures. Use this information to your advantage when planning your implementation budgets and when entering into Help Desk: Best of Breed pricing negotiations.

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