Want to see who topped the 2019 Best Software Awards?

Help Desk Software Features

Compare Help Desk products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Help Desk software here.
Showing 25 out of 208
Compare
Product
Response Automation
Customer Portal
Chat/Live Support
Ticket Collaboration
Social Integration
Make, Receive, and Record Calls
SLA Management
Knowledge Base
Email to Case
Freshdesk
4.4
(1,667 reviews)
Salesforce Service Cloud
4.1
(1,243 reviews)
Zendesk Support
4.2
(1,125 reviews)
Zoho Desk
4.3
(720 reviews)
LiveAgent
4.5
(650 reviews)
Intercom
4.3
(471 reviews)
TeamSupport
4.4
(436 reviews)
ConnectWise Manage
4.0
(225 reviews)
LiveChat
4.6
(206 reviews)
Kayako
4.1
(153 reviews)
Help Scout
4.3
(103 reviews)
Helpshift
4.3
(96 reviews)
LiveZilla
4.5
(95 reviews)
Hiver
4.7
(89 reviews)
CRMdesk
3.9
(76 reviews)
Not enough information from CRMdesk
HappyFox
4.6
(76 reviews)
Re:amaze
4.7
(63 reviews)
Issuetrak
4.1
(56 reviews)
Vision Helpdesk
4.7
(42 reviews)
Deskero
4.2
(41 reviews)
LogMeIn Rescue
4.5
(38 reviews)
Not enough information from LogMeIn Rescue
Agiloft
4.5
(33 reviews)
LiveHelpNow
4.2
(33 reviews)
Sprinklr Core
4.0
(33 reviews)