Help Desk Software Features

Compare Help Desk products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Help Desk software here.
Showing 25 out of 127
Compare
Product
Email to Case
Ticket Collaboration
Knowledge Base
Response Automation
Customer Portal
Make, Receive, and Record Calls
Social Integration
SLA Management
Chat/Live Support
Freshdesk
(1354)
LiveAgent
(466)
Zoho Desk
(416)
Intercom
(276)
LiveChat
(146)
Kayako
(132)
HappyFox
(75)
Hiver
(64)
Not enough information from Hiver
Issuetrak
(56)
Agiloft
(34)
CRMdesk
(28)
Not enough information from CRMdesk
Groove
(23)
Not enough information from LogMeIn Rescue
Deskero
(19)
Not enough information from Deskero
osTicket
(19)
Not enough information from osTicket