Help Desk Software Features

Compare Help Desk products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Help Desk software here.
Showing 25 out of 154
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Product
Chat/Live Support
Knowledge Base
Email to Case
SLA Management
Make, Receive, and Record Calls
Customer Portal
Response Automation
Social Integration
Ticket Collaboration
Freshdesk
4.4
(1,612)
Zendesk Support
4.2
(1,011)
Zoho Desk
4.3
(571)
LiveAgent
4.5
(530)
Intercom
4.3
(454)
TeamSupport
4.4
(426)
LiveChat
4.6
(175)
Kayako
4.1
(137)
Help Scout
4.3
(103)
Helpshift
4.2
(95)
Hiver
4.7
(87)
HappyFox
4.6
(76)
CRMdesk
3.9
(63)
Not enough information from CRMdesk
Issuetrak
4.1
(56)
Agiloft
4.5
(34)
LiveHelpNow
4.1
(33)
Not enough information from LogMeIn Rescue
Deskero
4.2
(29)
Groove
4.1
(24)
Teamwork Desk
4.3
(24)