HR service delivery software helps organizations and HR personnel simplify complex HR operations. These solutions combine service center and help desk technology, standardizing how HR personnel provide services and interact with employees. HR service delivery solutions assist HR personnel and employees in submitting, reviewing, and responding to requests. These HR solutions include features that streamline service requests, provide an employee self-service portal, and configure and automate HR service processes, analytics, and more. Some HR service delivery solutions employ AI processes to automate workflows by learning commonly asked questions and integrating HR department responses.
To qualify for inclusion in the HR Service Delivery category, a product must:
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HCM technology + human insight for real business results Cultivating a workforce that can truly transform your business requires your attention to strategy, employee engagement, and bringing new insights to the table.With ADP Vantage HCM®, you’ll get easy-to-use technology and expert guidance that helps you focus on your vision while simplifying administration, managing costs, and minimizing risk — which translates into big wins for you and your organization. Recruiting Elevate your employment brand and attract rock star candidates with a market-leading mobile and interactive hiring process across all social platforms. Equip hiring managers with compliance support and intuitive dashboards that provide visibility on progress, and automate processes for speed-to-hire. Talent Management Help your people achieve their full potential. Create a pay-for-performance culture that ties compensation rewards to individual performance. Bolster succession planning by strengthening employees for current and future opportunities through competency assessments, proactive learning, and skills development. Onboarding Ensure your new talent gets a fast start. Share your one-of-a-kind culture with your new hires before their first day to help build connections with their team and their new workplace. Simplify the paperwork process to reduce risk, and enrich the onboarding experience for your new employees, their manager, and your HR staff. ACA and Benefits Administration Simplify benefits for everyone. Quickly and easily collect information required for ACA reporting, and tap into dedicated expertise to stay on top of legislative changes and compliance. Provide a retail-like experience and education to help your employees make cost-effective choices for them, their families, and your business. Time and Labor Boost productivity with configurable, automated timekeeping and scheduling. Increase workforce engagement through web and mobile self-service and real-time visibility to attendance and overtime. Leverage analytics to improve operational efficiency, reduce absenteeism, and manage profitability. Payroll Experience payroll and taxes made easier than ever before. Provide flexible payroll options plus anytime, anywhere access. Access local expertise, and gain insights across your global labor expenses. Minimize mistakes with automated employment tax, wage garnishments, unemployment claims, and the Affordable Care Act requirements. Analytics & Benchmarking Make better business decisions with deeper insights into your workforce, powered by the ADP® DataCloud. Understand and take action on organizational, team, and individual performance – and benchmark against up-to-date HR & pay market averages by industry, location and size to see how your organization stacks up. Expertise Get unmatched support every step of the way. Rely on ADP’s expertise, accountability, and transparency throughout your entire HCM journey. Set your course and achieve your objectives http://es.adpinfo.com/hcm-experience
OnBase is a flexible enterprise content management (ECM) solution that helps organizations manage documents and data to streamline business operations. Integrating with everyday business applications, OnBase provides instant access to critical information when you need it, wherever you are. It is tailored for departments and comprehensive for the enterprise. OnBase gives you what you need today and evolves with you over time whether deployed via mobile, cloud or on-premises. For more information, please visit OnBase.com.
ServiceNow HR Service Delivery is an integrated suite of applications designed to create a consumer, like service experience, while increasing HR productivity. Whether it's a simple request for information, or a multi‑departmental process like onboarding, employees finally have a single place for all their service needs.
Discover Infor CloudSuite HCM, a powerful set of cloud-based human capital management solutions built to adapt to your organization's evolving business strategy. This solution replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology. And that gives your HR professionals the opportunity to deliver streamlined processes and remarkable experiences to the workforce, creating significant value across the organization.
Designed to help your team service more employees with fewer resources, Dovetail Employee Engagement Suite combines HR Case Management, Knowledge Management, an Employee Portal and powerful Reporting capabilities to enable HR to seamlessly manage, document, and report on every employee interaction with HR, centralized into one globally-accessible HR Help Desk. Position your HR team to measure and continuously improve its performance while providing faster, more consistent, and more accurate information to employees. With Dovetail, your HR department has the support and intelligence it needs to provide great service, reduce costs and administrative tasks, as well as streamline key HR processes.
PeopleDoc is on a mission to make the difficult job of HR easier. The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes, and manage compliance across multiple locations. PeopleDoc cloud solutions include case management, process automation and employee file management. 100% software as a service, PeopleDoc solutions integrate with existing HR systems, can be implemented in 8-12 weeks, and are designed for agile ongoing use by HR teams serving diverse workforces. PeopleDoc serves 725+ customers or 4 million total end users with a 100% customer retention rate. More information is available at www.people-doc.com.