Insurance claims management software helps insurers manage and evaluate insurance claims. Insurance claims management systems allow agents to manage the claims process with automated workflows, ensuring that all claim details are recorded within a centralized system of record. Claim details can include litigation, negotiation, settlement communications, relevant policy information, and claim assessments. Insurance claims management systems are commonly used by both independent and enterprise insurance agencies to support agents manage their clients’ claims. Insurance claims management products can help insurers reduce claims management costs, reduce fraudulent claims, and enhance customer experience. Insurance claims management products can be implemented either as a standalone solution or as part of an integrated insurance suite.
To qualify for inclusion in the Insurance Claims Management software category, a product must: