Best Internal Communications Software

Internal communications software serves as an internal messaging system for businesses via a text-based messaging application. Internal communications software facilitates one-on-one, direct messaging as well as messaging within predefined groups and teams. The rapid nature of internal communications software eliminates one-sentence, back-and-forth emails sent for simple questions or concerns. Internal communications products provide an internal space to quickly address coworkers without using informal means such as texting from a personal phone number.

Businesses of all types and sizes use internal communications software in conjunction with other products, either alongside them or via integrations. Internal communications tools are often built into other products such as project management software, employee intranet software, or employee engagement software. However, plenty of standalone internal communications solutions are available, which provide extensive integration capabilities with the aforementioned categories and more.

To qualify for the Internal Communications category, a product must:

  • Provide features that allow users to engage in text-based conversations, either peer-to-peer or peer-to-group, in an instant messaging format
  • Track the history of conversations
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    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

    Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.

    Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

    Free calls, text and picture sharing with anyone, anywhere!

    Workplace by Facebook
    (806)3.9 out of 5
    Optimized for quick response
    Optimized for quick response

    Workplace by Facebook is a collaboration platform designed to connect entire organizations. It offers familiar tools like groups, messaging and video calling. It helps anyone develop team projects, run meetings, share news and even collaborate securely with other companies. Our desktop and mobile apps give people from all kinds of organizations a place to share their voice. Our free Standard plan gives teams a suite of collaboration features. The Premium plan offers the additional admin and integration features needed in a larger organization. Workplace connects to the apps you already use like Office 365, G-Suite, Sharepoint and Jira. So whether you need to find files, work together or track issues, you can get it all done in one place. Through Workplace, we want to help teams of any size to move faster and achieve more together.

    monday.com is a work management platform - Simple, intuitive, flexible, and helps you plan everything visually. It's perfectly scalable, fully customizable, and meets the needs of the whole company in one place. Easily centralize all your communication and keep focused on what matters. You can work, plan and see the status of your projects. monday.com is customizable to your needs, so you can quickly design workflows for your company exact processes and needs.

    Video meetings for your business. Connect with your team from anywhere. With easy-to-join video calls, you can meet face to face without the added cost of travel.

    Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.

    Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip's core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.

    Kakao Talk is a multi-platform texting app that allows iPhone, Android, and BlackBerry users to send and receive messages

    IBM Sametime provides real time communication through instant messaging, online meetings, audio and video. Communicate virtually instantly Share files, save time and avoid exceeding mail size quotas. Also manage message history using date and time stamps, people and date searches and a log of sent links and files. Improve online meetings Access online meetings from your desktop, laptop, tablet or smartphone. Share files, applications and screens with people internally or externally using security-rich features. Get the mobile advantage Use high-definition Voice over Internet Protocol (VoIP) audio and video for instant messaging and meetings and softphone with PSTN-dialing support.

    Communicate, collaborate, and reach consensus. Use Cliq to keep up with your team, no matter where you are.

    ThoughtFarmer
    (26)4.5 out of 5
    Optimized for quick response
    Optimized for quick response

    ThoughtFarmer is a modern intranet software that drives employee engagement and boosts productivity. Designed as a central location for employees to share and find information, ThoughtFarmer’s features were developed to help employees get work done, regardless of where work actually happens.

    Speakap
    (15)4.5 out of 5
    Optimized for quick response
    Optimized for quick response

    The award-winning secure and private platform enabling organizations to engage with non-desk and customer-facing employees. Sharing campaigns, best practices and results across locations, our clients see up to a 10% increase in average sales since adopting Speakap. On the store floor, in the kitchen, on the ward, on the road, and on the production line… Speakap is always available, enabling communication and collaboration from any internet-connected device, from your head offices to your frontline workforce, and back. Speakap is currently used by more than 350 companies in 27 countries. Customers include market leaders such as Nike, Marriott Hotels, Rituals, Suitsupply, Hudson's Bay, and Mars. With implementation success rates of 100%, engage smarter with Speakap.

    Zello
    (15)4.6 out of 5
    Optimized for quick response
    Optimized for quick response

    Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch.

    Trillian is the best chat client for your desktop and phone.

    Ryver
    (110)4.5 out of 5
    Optimized for quick response
    Optimized for quick response

    Ryver is the best way to organize your team’s group chat, task management, and workflow automation all in one app.

    Voxer offers real-time communication in one powerful push-to-talk (PTT) app.

    Mattermost is an enterprise messaging workspace for teams to collaborate securely and effectively. Our scalable private-cloud solution provides a centralized hub for intra-company communications increasing agility, efficiency and innovation. Mattermost’s adaptable, open source platform unifies desktop and mobile messaging, integrating with vital applications to enhance personal productivity, team alignment and organizational competitiveness.

    Jostle
    (63)4.3 out of 5
    Optimized for quick response
    Optimized for quick response

    Workplaces should be extraordinary. So we're doing something about it. Meet our People Engagement® platform—a complete, intuitive intranet. We help you improve employee engagement, express your culture, and make communication happen. That’s what extraordinary workplaces are all about.

    Crew is a free messaging app that combines an intuitive calendar and a fast messaging system into one simple-to-use app.

    Branch Messenger
    (20)4.8 out of 5
    Optimized for quick response
    Optimized for quick response

    Branch Messenger is a mobile-first employee self-service platform that empowers hourly shift workers to manage their work lives in real-time and enterprises to instantly address staffing and operational needs at scale. Hourly employees use the platform to coordinate schedule changes, request time off, view their pay, and receive real-time operational updates. Enterprises use Branch to tap into an elastic workforce that they can scale up or down based on demand, communicate with frontline workers across their network locations directly, and gain insights into shift worker performance. Branch Messenger is currently adopted by enterprises in retail, restaurants, hospitality, transportation, banking and call centers industries. It is available on mobile, web, and an onsite tablet.

    Sociabble delivers top of the line, mobile-first enterprise solutions for internal communication, employee advocacy, and employee engagement. A Software as a Service (SaaS), our platform aggregates content sourced from official company channels (social networks, company websites, etc.) and curation platforms, as well as content suggested by platform users (UGC) and administrators. Content is personalized and organized into themed channels and may be viewed on mobile, desktops, intranets, enterprise social networks, and display screens. The authorized content can be shared with one click to the user’s social media profiles. Beyond content consumption, employees can also engage with built-in quizzes and surveys. Sociabble uses gamification, rewards, and recognition on various levels of the user experience to maximize engagement. Sociabble’s unique employee communication and advocacy platform makes communications easy, quick, and engaging. Employees are better informed about company news, updates, and their workplace – leading to a more engaged and influential workforce. Companies can extend Sociabble’s use to their partners, external influencers, or brand fans. Launched in 2014 by a team of experienced entrepreneurs in digital asset management technology, social media, and content marketing, Sociabble is currently used in over 80 countries, and has acquired some of the world’s most prestigious clients, including Microsoft, BNP Paribas, L’Oréal, and PwC. Headquartered in Paris, France, Sociabble also has operations in New York City, London, and Mumbai.

    Chanty is a simple AI-powered team chat with unlimited message history designed to make business teams more productive.

    Simpplr
    (13)4.4 out of 5
    Optimized for quick response
    Optimized for quick response

    Simpplr is today’s modern intranet. Simpplr makes it possible for businesses to connect, align, and engage their entire workforce across the enterprise. Trusted by leading brands, including Workday, Box, DocuSign, Eurostar, and Columbia University, our customers are achieving measurable productivity gains, increased employee engagement, and higher employee retention. Simpplr is headquartered in Redwood City, CA with offices in the UK and India, and is backed by Norwest Venture Partners and Salesforce Ventures.

    Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like message delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit.

    Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. For more information, check out this video: https://embed.vidyard.com/share/XSPM5GmtcgD1R3qismEizU?

    Jabber.org is an IM service based on XMPP and one of the key nodes on the XMPP network.

    Bitrix24 (www.bitrix24.com) is a collaboration platform launched by Bitrix, Inc. in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, time management, calendars, and more. Bitrix24 has been chosen by over one million organizations worldwide and is free for unlimited users in cloud. On-Premise version of the platform comes with source code access and can be installed on your server.

    ChatWork is all-in-one group chat for global teams. It brings secure messaging, task management, file sharing and video chat all in one place.

    Gitter Chat for Github is a web and desktop application that integrate with organisations, repositories, issues and activity.

    Symphony is a secure team collaboration messaging tool that allows users to communicate and share in a single workflow.

    Rocket.Chat (https://rocket.chat) is the leading open source Slack alternative - for communities or organizations looking for the ultimate communication platform. With 20.5k stars on GitHub and more than 800 contributors, we are the largest and most active open source team chat community. Rocket.Chat is an open source team chat collaboration platform that allows users to communicate securely in real-time on web, desktop or mobile and to customize their interface with a range of plugins, themes and integrations with other key software. Users can set up Rocket.Chat on cloud or by hosting their own servers on-premises, and the platform can be installed on Linux, FreeBSD, macOS and Windows as well as on Android and iOS. Rocket.Chat Marketplace launched in September 2018, enabling users to build, browse and download apps on Rocket.Chat’s newest app ecosystem. By opting for Rocket.Chat, users also benefit from audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, guests, channels, messages, searches and files. Rocket.Chat is the only team chat service to offer cutting edge machine learning for automatic real-time message translation between users. Our user interface is offered in 37 languages, and we are constantly adding more thanks to our active open source community.

    Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging and videoconferencing in the same tool so you can collaborate with your coworkers in real time without having to pick up the phone or coordinate in person meetings. Hibox has a mobile app for Android and iOS so you can manage your tasks and projects from anywhere.

    ContactMonkey is your ultimate internal comms and sales email tracking solution. When it comes to measuring internal communications and internal emails ContactMonkey is the only solution that enables you to measure individual employee email engagement and send beautiful responsive HTML internal emails from Outlook to your Outlook distribution lists. Our simple to use internal email solution plugs into your existing Outlook, enabling you to create, send, track, and measure all of your employee emails. What’s more, using dashboard analytics you can measure engagement levels without having to leave Outlook. Our Email Template Builder plugs directly into Outlook so you can easily create beautiful responsive HTML emails using our intuitive drag and drag email template builder. For Sales teams, our inbox sidebar is designed to help you close more deals and identify your hottest leads, and opportunities. Our easy to use tool simply plugins into your Gmail or Outlook inbox delivering Salesforce integration and advanced email tracking and analytics.

    Beekeeper
    (11)4.8 out of 5
    Optimized for quick response
    Optimized for quick response

    Beekeeper is an award-winning digital workplace app that connects dispersed workforces by combining operational systems and internal communication channels within one secure, intuitive employee portal. Beekeeper connects frontline workers and on-site colleagues across locations and departments in real-time via mobile or desktop devices. With an intelligent analytics dashboard and HR tools that can be fully automated such as group messaging, polling, and chatbots, Beekeeper improves team communications, increases employee engagement, and streamlines workforce management. Information is instantly distributed, searchable, and measurable in one centralized hub for highly-efficient, digitized workflows. Learn more at www.beekeeper.io.

    Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.

    Brosix is an Instant Messenger for companies and organizations that helps teams improve productivity by having collaboration features delivered in a single package.

    Communifire
    (6)3.7 out of 5
    Optimized for quick response
    Optimized for quick response

    Move work forward. Replace your outdated, socially challenged intranet with Communifire, the intranet software for teams that love intranets. 100% useful. 100% customizable. 100% loved by over 4,000,000 people. Communifire makes it easier than ever to get things done at work. Connect people and take action like never before. Get your business up to speed. Pricing starts at $10/user/month. Custom pricing for over 100 users. 99% of Communifire customers are still actively using the platform after 5 years. Increase transparency throughout your organization. Publish internal communications and reduce email. Organize your files and documents. Build an internal, best-practice knowledge base. Collaborate on projects and tasks. Spark employee engagement. Manage calendars and events. Easy drag-and-drop customization. 100% flexible. "Communifire connects our 3500+ employees from 16 countries in 42 different offices, and it's like we are all working from the same room." — Ei Ei Thu, Digital Strategist, Phillip Capital

    Provide context instantly. Declutter your work. Enjoy a truly integrated experience.

    Reward Gateway helps more than 1,700 of the world's leading companies, in 23 countries, to attract, engage, and retain their best people with an employee engagement platform that brings employee benefits, discounts, and perks, reward and recognition, employee wellbeing, employee communications and employee surveys into one unified hub.

    Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. Collaborative: integrate & share content, conversations and decisions: - Team member activity updates, e.g. file uploads, updates, comments, requests etc displayed in real-time activity streams & customisable email notifications. - Feedback, comments, approval requests etc are neatly integrated with the project team content in a central location. - Ability to "follow" content to receive notifications, and "unfollow" content when no longer requiring email notifications. - Dashboard view to easily see activity on all project groups, accounts etc. File Sharing: overcome the burden of emailing large attachments or disintegrated feedback from team members by centralizing the files in centralised project file: - View files instantaneously without need for downloading eg MS Office, PDF, and any video file formats. - Multiple file uploading, via the Clinked file uploading tool or simply forward the email with attachments straight into your project group. - Version control with easy roll-back capabilities. - Password protect on files/folders. - "Follow" files of particular interest, which prompts email notifications. - Lock files from being edited. - Universal search functionality to find keywords even within files. Project Management support tools: - Set up tasks, assign to team members, approve/reject tasks. - Create meetings within the project team, invite members, accept / reject meetings. - Event calendar integrates with iCalendar. - Ability to comment on tasks / events within the project group. Highest possible file security: - 256 bit SSL encryption to access content on Clinked. - ISO27001, SAS70 & PCI certified. - GDPR compliant. - FISMA and FIPs certified, meaning Clinked comply with US federal government customer requirements. - User permission management ranging from defining which team members should have access to files, by when, etc, up to making files public and indexed by search engines.

    Happeo is the only all-in-one social and collaborative intranet platform, specifically designed for mid-sized and large businesses that work with Google's G Suite. The platform brings together intranet, collaboration and social networking into one unified solution, and is used by more than 300k users worldwide to unlock the value of employee engagement. Happeo is award-winning for its user-friendliness, best workplace integrations, and ease of implementation. Watch the full demo video or start a free trial!

    Private and Secure Instant Messenger for businesses. Output Messenger brings all your business communication to a single place with its amazing features. Key Features: 1. Instant Messaging 2. Group Chat, Chat Room, Announcement, Custom Group 3. Voice & Video Calls 4. Fastest File Transfer 5. Desktop Sharing 6. Off-the-Record (OTR) Messaging for confidential messages 7. Chat History 8. Favorite Users list 9. Users Status History 10. Centralized Log storage 11. Screen Clipper to capture/share the screenshots instantly 12. Blocking unwanted group / users 13. Preset Messages & Escape messages to save your time 14. Internal Mailing 15. Notes and Reminder 16. Multi-language support 17. Easily understandable shortcut keys 18. Friendly Customization of Chatting fonts, size, color and Chat groups etc. Give your team the freedom to chat, talk, share and interact together from anywhere, on any devices with Output Messenger.

    Twine is an intranet for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowledge Base, People Directory, Form Builder, Blogs, Groups and more. These play nicely with your existing systems too: sign-on using Okta and Active Directory, pull in files from Dropbox, Google and Box, and much more. It's all built on a modular basis, so you can pick and choose the features you need and start building your ideal digital workplace.

    BBM lets you chat and share with a speed, control and privacy you can't get on other instant messenger apps.

    SnapComms provides internal communication software to large organizations, helping them solve any communication problem. The solution includes a number or tools such as such as a desktop ticker, desktop alerts, quiz and survey functions and a staff newsletter.