Best IT Alerting Software

IT alerting software delivers notifications for IT systems failures. These tools will monitor systems for poor performance, infrastructure issues, and other IT management issues. These notifications may be delivered via email, SMS, or other means of communication. Companies use these tools to identify issues within their networks, IT infrastructure, and other IT systems to reduce downtime and prevent potential permanent damage. Some tools provide incident logging, historical records, or analysis features to expedite the resolution and recovery processes. Network monitoring and incident management software solutions have strong ties to IT alerting solutions, but provide a wider breadth of features. In addition to delivering incident notification alerts, network monitoring tools examine and optimize performance while providing detailed performance data for reporting. Incident management solutions provide tools to mitigate issues and standardize IT and DevOps workflows.

To qualify for inclusion in the IT Alerting category, a product must:

  • Monitor IT systems for abnormalities
  • Automate alerts for incidents
  • Deliver notifications to system administrators

IT Alerting Software Grid® Overview

The best IT Alerting Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: OpsGenie
  • High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders High Performers include: DERDACK Enterprise Alert
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: IT Alerting
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them.
G2 Crowd Grid® for IT Alerting
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High Performers
Contenders
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Compare IT Alerting Software
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    IT Alerting reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

    Trusted by development and operations teams in over 3,000 organizations worldwide, OpsGenie provides solutions for alert and on-call management enabling companies to effectively respond to their IT/DevOps issues. OpsGenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why OpsGenie is the fastest growing alert routing and incident management solution on the market - www.opsgenie.com.


    IT Alerting is an all inclusive enterprise-grade it alerting solution.


    DERDACK Enterprise Alert® is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. Enterprise Alert automates targeted alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular importance for 24/7 operated mission-critical systems and IT. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. Backup engineers and stand-ins are also available. IT service staff or engineers who are alerted often need to communicate with managers, on-call staff of other teams or subject-matter experts. Derdack´s Enterprise Notification Software provides perfect toolset for a real-time, anywhere collaboration experience. Handling critical incidents shouldn’t stop with acknowledging an alert. With our mobile app you can comfortably manage alerts, troubleshoot problems and even resolve them by triggering parameter-based IT automation tasks. The mobile app mobilizes incident management and makes you independent from your monitoring or service desk console. Enterprise Alert has been specifically designed for large and global enterprises and organizations with the highest demands in reliability, productivity, integrations and security. That is why our product is one of the very few, if not the only one, that fully addresses the needs that come with running business-critical operations such as enterprise IT, manufacturing lines, energy & utility creation and distribution.


    New Relic is a leading digital intelligence company, delivering full-stack visibility and analytics with more than 14,000 paid business accounts. The New Relic Digital Intelligence Platform provides actionable insights to drive digital business results.


    PagerDuty is the leading incident management platform that empowers developers, DevOps, IT operations and business leaders with the insight to intelligently respond to critical disruptions for exceptional customer experience. Unlike other alerting solutions or monitoring tools, PagerDuty provides a unified view of application, service and infrastructure health, while enabling customers to orchestrate incident response workflows. With the industry’s largest ecosystem of native integrations with monitoring, collaboration and ticketing tools, small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon use and trust PagerDuty to increase business response and efficiency.


    BackBox is the leading provider of Intelligent Automation for all Network and Security devices. Spanning across the diverse network and security landscape, BackBox will ensure that all supported device configuration files are verified and stored securely in one central location to ensure a speedy recovery, when required. BackBox provides the ability to schedule automated backup and storing of device configurations, single-click recovery, real-time inventory management, custom task automation, and pre-emptive health checks for all your critical devices on the network. BackBox is ideal for any organization, multi-tenant sites and service providers. Backbox is offered by a wide range of Channel Partners globally and local points of presence in numerous countries, and supports over 150 network and security device vendors.


    xMatters is an intelligent communications platform that connects insights from any system to the people that matter.


    SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.


    Alertus Unified Mass Notification System is a software that allow to alert all or select individuals throughout institution or enterprise by leveraging all existing available infrastructure and IT assets, along with innovative appliances to serve gaps in coverage.


    AWS Personal Health Dashboard provides alerts and remediation guidance when AWS is experiencing events that may impact you.


    OnPage is a Rock-Solid-Reliable, end-to-end incident management system that ensures your team will never miss critical alerts. OnPage collaboration, redundancies, escalations and reporting guarantees reduced MTTR.


    Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions.


    AlertOps is an Incident Management System that helps IT Operations manage and optimize their alerts from various monitoring systems so as to greatly reduce Alert Fatigue and Mean Time To Resolution (MTTR).


    Apache Eagle is an open source analytics solution for identifying security and performance issues instantly on big data platforms, e.g. Apache Hadoop, Apache Spark etc. It analyzes data activities, yarn applications, jmx metrics, and daemon logs etc.and provides state-of-the-art alert engine to identify security breach, performance issues and shows insights.


    Comprehensive Alerting System For Business Continuity Professionals. Give your organization an easy-to-use, multi-channel platform for emergency and IT notifications.


    BigPanda Inc. enables large enterprises to automate and scale IT Operations to meet the complex demands of digital transformation. The company is the first provider of an Autonomous Digital Operations platform that intelligently automates IT incident management. Customers such as United, TiVo, Turner Broadcasting, and Workday rely on BigPanda to minimize operating costs, improve service availability, and reduce IT risk. The BigPanda Platform delivers superior time-to-value by correlating operational data, automating the incident management lifecycle, and streamlining manual processes. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures. Visit www.bigpanda.io for more information.


    Bosun system not only aggregates collected metrics from selected machines but also alerts you on relevant data about those systems.


    Codeless Platforms' Alerting Software solution removes the risk of relying on employees to monitor and report on potential issues by introducing advanced business monitoring and alerting capabilities to all your business applications.


    Control-See Software Solutions Ltd has set the industry standard with a range of products and services that are changing the face of industrial automation control. The company's flagship product is U.C.ME-OPC, guaranteeing clients the highest level of remote automation control and alarm analysis that benefits their business in every way. U.C.ME-OPC saves manpower, time, and costs, while ensuring complete reliability and efficiency.


    Instant alerting to resolve issues faster. Reduce your response time by 96%.


    Dedrone’s DroneTracker software, hosted in the cloud or on-premise, uses our DroneDNA database to recognize and classify RF, WiFi, and non-WiFi drones. DroneTracker also integrates with 3rd-party sensors, and triggers alerts and countermeasures.


    Hosted Graphite provides cloud-based server and application monitoring which scales from hundreds of unique metrics right up to millions of metrics at Enterprise level. It utilises powerful, open-source Graphite Monitoring with built-in alerting that integrates with your existing tools, such as Amazon Web Services, Ops Genie, Heroku, Slack, HipChat and much more. Data is displayed on Grafana Dashboards with customisable metrics and alerts so that you can quickly resolve issues, track your data, and share insights with your team.


    Intermapper is reliable, user-friendly network monitoring software that helps organizations prevent downtime and discover network issues before they become critical. Easy enough for Level 1 technicians to use, Intermapper auto-discovers all your network devices and displays them on a live map that you can configure to fit your preferences with unlimited icons and background images. With total visibility into your IT infrastructure, you can see the source of problems, drill in for details, and set alerts to notify you when equipment exceeds preset thresholds. You can also find and fix network issues fast with our Automate add-on. Map and monitor your entire distributed network, including physical and virtual equipment. With Intermapper's easy auto-discovery, dynamic maps, and personalized alerts, network professionals are always ahead of network outages.


    AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance.


    Manage alerts from all your IT management tools in one place.



    Cloud Security Plus combats security concerns and protects your cloud. It gives complete visibility into both your AWS and Azure cloud infrastructures.


    Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point.


    EventLog Analyzer, a log management software for SIEM, offers in-depth analytical capability to enhance network security.


    ManageEngine Firewall Analyzer is a top-of-the-line agent-less log analytics and configuration management platform.


    ManageEngine - Log360 ois a one-stop solution to all Log Management and Active Directory Auditing.


    ManageEngine NetFlow Analyzer is a bandwidth monitoring tool which provides an in-depth visibility into network traffic patterns and usage.


    Network Configuration Manager is a multi vendor network change, configuration and compliance management (NCCCM) solution for switches, routers, firewalls and other network devices.


    O365 Manager Plus is an extensive Office 365 tool used for reporting, managing, monitoring, auditing, and creating alerts for critical activities.


    OpManager offers comprehensive network monitoring capabilities that help you monitor network performance, detect network faults in real time, troubleshoot errors, and prevent downtime


    OpManager offers comprehensive network monitoring capabilities that help you monitor network performance, detect network faults in real time, troubleshoot errors, and prevent downtime.


    OS Deployer automates the disk imaging and deployment process. It helps administrators capture images of different OS versions and store them in a network share, to create different deployment templates for various employee roles, and deploy the images to the new systems all from a central management console.


    Patch Connect Plus enables effortless application updates by utilizing your SCCM infrastructure and ManageEngine's central repository.


    novaalert is the solution for flexible, fast and secure alerting, evacuation and notification. The instrument for a comprehensive emergency, alerting and messaging concept with targeted introduction of measures. The event-related notification of dozens of people within a few seconds is guaranteed with novaalert. Security and reliability have the highest priority.


    Smart Alert is an innovative IT messaging and alarm system that allows quick, direct distribution of information within the company.


    Collect, store, and visualize any metrics in minutes.


    SyncAlert is a real-time alert and escalation software system that provides universal visibility to issues that impact production and mobilizes a rapid response based on your standard operating procedures.


    VictorOps uses IT and DevOps system data to support automated alerting, centralized information, and essential documentation. Teams receive context-rich notifications and collaborate cross-functionally, empowering faster incident resolution and reduced downtime.


    WDT.io is a monitoring-as-a-service solution, alerting you in real-time when any of your software or hardware stops working. Use it for your web servers, cronjobs, and many other things.


    Kate from G2 Crowd

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