Knowledge ManagementResearch & Analysis

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Our Research Offerings

G2 Crowd offers a variety of research guides and reports. These research offerings are all aimed at helping buyers find the right software for their needs, delivering on the G2 Crowd mission of driving transparency in the software buying experience. Our reports are all accessed digitally and not for download.

Knowledge Management Grid® Reports

G2 Crowd's Knowledge Management Grid® report provides a high-level view of the products in the Knowledge Management category based on a wide variety of data points. These knowledge management software guides take reviews gathered from our user community and data aggregated from public sources to show buyers the scores that comprise rankings for overall reviewer Satisfaction and Market Presence.

Companies considering purchasing knowledge management software can use the Knowledge Management Grid® Report to better inform their decisions and determine which products may be an appropriate fit for their companies.

Included in the Grid® report:

  • G2 Crowd’s Knowledge Management Grid®, which ranks knowledge management products based on user Satisfaction and Market Presence
  • Product profiles containing vendor information and review-response data
  • Satisfaction and/or feature-based survey response data gathered from our online user community
  • Product and vendor market presence data aggregated from online sources and social networks. Data points may include: user adoption, ROI, deployment methods, implementation, and more

View a Sample Report
Select a Grid® Report
Research grid report

Knowledge Management Performance Index Reports

G2 Crowd's Knowledge Management Performance Index reports provide detailed looks at review responses to questions regarding important aspects of software. The Knowledge Management Performance Index reports provide deeper analysis on specific software-purchasing decision points.

These reports go a step deeper than the Grid® reports. For software buyers who are making purchasing decisions on a specific selection criteria, these reports provide the most focused content.

Included in the report:

  • The Knowledge Management Implementation Index report contains charts and data highlighting knowledge management software users’ responses to implementation-related questions

View a Sample Report
Knowledge Management Implementation Index | Winter 2018
Research index report
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