Best Managed Hosting Providers

Managed hosting providers offer rentable computer servers that are fully administered and maintained by the service provider. Managed hosting services are used to outsource the responsibilities of on-premise server administrators, including hardware setup and configuration, software installation, and system maintenance. Managed hosting providers may offer services for either virtual private servers (VPS) or dedicated servers. Managed hosting is typically used by organizations that do not wish to dedicate the resources needed to maintain servers themselves. Proper server administration and maintenance requires a significant amount of time and IT knowledge, which some organizations may feel would be better spent elsewhere. Managed hosting providers alleviate these constraints so that users are only required to manage their hosted websites and email accounts. Furthermore, managed hosting providers may offer a variety of services, including advanced security features, automated backups, and malware detection. Managed hosting services overlap in many ways with traditional website hosting services. Some providers offer managed hosting services for specific content management systems.

To qualify for inclusion in the Managed Hosting category, a service provider must:

  • Provide rentable server space on which users can host websites
  • Set up and configure server infrastructure for use by customers
  • Install and configure operating systems and software packages as requested
  • Provide regularly available technical support
  • Monitor, maintain, and update hardware and operating systems, and install patches as necessary
  • Upgrade integrated software packages as permitted by customers

Managed Hosting Providers Grid® Overview

The best Managed Hosting Providers products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: GoDaddy, WP Engine, and A2 Hosting
  • High Performers are highly rated by their users, but have not yet achieved the market share and scale of the Leaders. High Performers include: Netrepid, SingleHop, Cloudways, Bitnami, Pagely®, and Kinsta
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Rackspace Managed Hosting
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: IBM Bluemix Infrastructure and DreamHost
G2 Crowd Grid® for Managed Hosting
Leaders
High Performers
Contenders
Niche
Rackspace managed hosting
Godaddy
Ibm bluemix infrastructure
Dreamhost
Netrepid
Singlehop
Wp engine
Cloudways
Bitnami
A2 hosting
Pagely
Kinsta
Market Presence
Satisfaction
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