Microsoft Dynamics 365 is a combined customer relationship management (CRM) software and enterprise resource management (ERP) software that helps manage tasks performed by accounting, sales, marketing, and customer service departments. Dynamics 365 is cloud based and integrates with other Microsoft products such as Azure and Office 365. This platform has wide-ranging capabilities and can be used to improve accessibility and collaboration, as well as automate processes within a business. Dynamics 365 consulting services assist clients with configuring and deploying this program. In addition to implementation, some of the providers in this category assist with additional training or support related to Dynamics 365, as well as other IT consulting services or implementation services such as Office 365 consulting.