Best Online Appointment Scheduling Software

Online appointment scheduling software provides customers with a portal to book an appointment online, and enables businesses to track and manage those appointments.. This software enables businesses to schedule appointments, view calendars, print schedules and forms, customize schedules, and enforce scheduling rules. Additional features can include: built-in, automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and/or notifications, online payment for services, custom profiles, and calendar integrations. These tools are used by a variety of business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Online scheduling software can integrate with content management systems, website builders, email, and calendar tools, among others.

To qualify for inclusion in the Online Appointment Scheduling category, a product must:

  • Have a scheduler that can be viewed, managed, and edited by administrators and multiple users
  • Provide multiple calendar views by user
  • Gather contact information for appointment-makers
  • Send appointment notifications to customers

Online Appointment Scheduling Software Grid® Overview

The best Online Appointment Scheduling Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Calendly, Doodle, YouCanBook.me, HouseCall Pro, and Acuity Scheduling
  • High Performers are highly rated by their users, but have not yet achieved the market share and scale of the Leaders. High Performers include: SimplyBook.me, 10to8, Chili Piper, and TimeTap
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: timetrade, ScheduleOnce, AppointmentPlus, and Booker Software
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Pike13, Setmore, assistant.to, and Starfish CONNECT
G2 Crowd Grid® for Online Appointment Scheduling
Leaders
High Performers
Contenders
Niche
Timetrade
Scheduleonce
Pike13
Simplybook me
Appointmentplus
1440707260
1437853188
Calendly
Booker software
1417680087
Youcanbook me
10to8
Housecall pro
Chili piper
Acuity scheduling
Timetap
Starfish connect
Market Presence
Satisfaction
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