Best Outbound Call Tracking Software

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

  • Allow users to place calls directly from the platform
  • Track call interaction data

Outbound Call Tracking Software Grid® Overview

The best Outbound Call Tracking Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
G2 Crowd Grid® for Outbound Call Tracking
Leaders
High Performers
Contenders
Niche
Velocify
Insidesales com predictive powerdialer
Yesware
Connectandsell
Toutapp
Salesloft
Groove
Tellwise
Call box
Outreach
Ringdna
Kixie
Persistiq
Truly
Vanillasoft
Gryphon networks
Frontspin
Saas labs justcall
Jiminny
Insidesales com predictive playbooks
Autoklose
Market Presence
Satisfaction
Linked in no background

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