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Best Proactive Notification Software

Proactive notification, also known as proactive multi-channel communication or proactive engagement, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. You can utilize this software to alert customers of upcoming deadlines or payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. This software can also alert your company of customer events and other information to help optimize your customer service and increase sales. The platform you use may integrate any combination of SMS (text), voice, email, or fax notifications, and can often allow for two-way chat.

Proactive Notification Software Grid® Overview

The best Proactive Notification Software products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Amazon Simple Queue Service (SQS) and OneSignal
  • High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders High Performers include: iZooto, PushCrew, and PushEngage
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Dragon Speech Recognition Software and Salesforce LiveMessage
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Call-Em-All
G2 Crowd Grid® for Proactive Notification
Leaders
High Performers
Contenders
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    Proactive Notification reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

    Amazon Simple Queue Service (SQS) is a message queuing service that decouple the components of a cloud application, it transmit any volume of data, at any level of throughput, without losing messages or requiring other services to be always available.


    OneSignal is a complete push notification solution for mobile apps.


    Nuance is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance۪s proven applications and professional services.


    iZooto is an audience re-engagement tool that drives higher conversions, order fulfillment, and user callback exponentially. iZooto’s Web Push Notification platform allows businesses to send Push Messages to consenting customers on their Mobile & Desktop, without any App.


    The second product from the makers of VWO, PushCrew is the most popular web push notifications platform in the world. With features like audience segmentation, smart campaigns, multi-website support, custom images, cart abandonment, and so on, PushCrew has everything a business needs to reach out to its customers, real time. With more than 4,500 customers, PushCrew's customers include Lenovo, Vistaprint, Ashley Furniture, Dominos, Ubisoft, Claire's Stores, and College Humor.


    PushEngage is a web push notifications platform, designed to help websites by sending notifications and increase returning visitors.


    Salesforce LiveMessage empowers companies to engage with customers through the messaging apps they love, such as Facebook Messenger and SMS/MMS.


    Send important alerts, notifications, and reminders in just minutes with our automated messaging service.


    One Call Now's message notification service delivers automated phone calls, SMS text messages and emails within moments to any group, large or small


    Send Word Now is the leading provider of on-demand alerting and response services for both emergency and routine communication. Send Word Now۪s easy-to-use, web-based services are used by government agencies, universities, non-profit organizations and businesses, including many Fortune 500 companies, to ensure fast, effective, two-way communication in real-time - anywhere, anytime, regardless of location, device or connection. Send Word Now۪s Alert Tracer provides a full audit trail of messages sent and received for after action reporting and follow-up. Send Word Now۪s messaging platform is capable of transmitting hundreds of thousands of voice and text messages in minutes, receiving responses and monitoring and reporting on the results. The SWN Alert Service is designed to reach anyone, anywhere, anytime, with any device over any type of connection. The company is headquartered in New York City.


    SimpleTexting makes text message marketing easy with a powerful, intuitive platform. One of the oldest and most trusted SMS marketing services, our clients include Fortune 500 companies, small businesses, nonprofit organizations, healthcare providers, churches, schools, and more. We offer unlimited keywords with all plans, and the SimpleTexting software makes it easy to customize texts and respond to contacts instantly. All incoming messages are free, and plans are billed monthly.


    Voice and Text messaging to connect with your supporters. Automatically gather people's name and email via SMS. Get thousands of volunteers all over the country talk to your supporters using phone banking. Remind your supporters about election dates and to go out to vote using voice broadcasting. Sophisticated software for the biggest political parties, yet simple enough for a cause! The only solution that smoothly integrates with your CRM. Reach right people at the right time with the right message.


    Everbridge, the world۪'s recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis, manage operational incidents and connect on a daily basis. The company۪s notification platform and incident lifecycle communications model makes communicating to many as simple and effective as communicating to one. Organizations in more than 100 countries including Salesforce.com, AirTran Airways, the American Red Cross, and Virginia Tech rely on Everbridge for their emergency notification and day-to-day communication needs.


    With Altocloud Journey Analytics, you can see what visitors are doing while they are live on your site, in your app or a conversation with your team, giving you a clear perspective into their customer journey. Identify your customers' pain points quickly and convert a negative experience into a positive one.


    Free real time cross-platform push notification service.


    Signal Vine provides an effective two-way, intelligent text messaging platform that delivers high student engagement and statistically significant outcomes within admissions, financial aid, persistence, attendance, and more. Informed by Harvard research, Signal Vine’s platform enables you to engage more students by personalizing communication at scale, streamlining your workload, and maintaining a secure record of student communication. The platform uses existing data to ensure the right text reaches the right student at the right time, delivering a personalized experience to keep students engaged and on track.


    CDYNE has been a premier provider of Data Quality and Communications Web Services since 1999. Our services employ API technology to ensure cross-platform capability and easy integration. Our APIs can be used to help prevent fraud in real-time, scrub and enhance data, or allow fast and easy contact in any situation. CDYNE Web Services, backed by geographically distributed servers, ensure safety and privacy for you and your client’s data. Full ownership of hardware gives us the flexibility to ensure always up to date system and latest in security standards. Our Company's transaction-based billing model also saves money – clients pay for only what is used, with no contracts or hidden fees and are guaranteed 99.9% uptime in accordance with our SLA. CDYNE serves numerous industries, including emergency notification systems, e-commerce/retail, sales/marketing, insurance, government, healthcare, and finance/collections.


    Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the customer journey. Our customer engagement centre offers native interaction management, workforce optimisation and self-service capabilities that drive dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging all the benefits of the cloud and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained.


    Azure Notification Hubs is a massively scalable mobile push notification engine for quickly sending millions of notifications to iOS, Android, Windows, or Kindle devices, working with APNs (Apple Push Notification service), GCM (Google Cloud Messaging), WNS (Windows Push Notification Service), MPNS (Microsoft Push Notification Service), and more.


    It is a universal platform for the transmission of A2P and P2P traffic with transactional and bulk SMS worldwide.


    Burst SMS is an online SMS text messaging service, offering SMS marketing campaigns, SMS appointment reminders, SMS integrations and an SMS API.


    MIR3 is the premiere provider of Intelligent Notification and response software for business operations, including crisis management, IT service management, corporate communications, customer relations, supply chain management, event management, or any area that needs reliable two-way notification for groups from one to many thousands.


    PushAlert is a user engagement and retention platform which uses web push to target users with real-time notifications for higher engagement and lead conversions.


    SchoolMessenger School Notification allows you to reach parents in the way they want to receive messages by sending school notifications via voice, text, email, social media, web, and push notifications.


    Mobile Text Alerts is a service that allows administrators to send out mass SMS text messages to groups, it is useful way to keep group members informed about quick announcements.


    West Alerts and Notifications delivers convenient, efficient enterprise features, such as right party connect, CTI, intelligent call-based routing and flexible integration. At the same time, we provide a customized solution that meets the needs and notifications volume of any client. Spanning the customer lifecycle, our automated notifications process allows you to connect with your customers wherever they are, whenever you need to reach them.


    Accengage is a SaaS solution, designed to enable CRM and marketing managers to accelerate the engagement of their app users and website visitors by empowering them with the necessary features to send targeted, personalized and automated ush Notifications to their customers on desktops, mobiles, tablets and smartwatches.


    Aimtell is a SaaS platform designed to make it easy for websites to re-engage their visitors using highly targeted website push notifications.


    As SAP’s Co-Innovation partner, Fingent developed an innovative messaging system: Aware Mobility. This system is devised with a configurable rules engine to help accelerate your business performance. Aware Mobility helps to keep track of vital information that you do not want to miss out on. Plug AWARE Mobility into any part of your SAP ecosystem to receive alerts on parameters important to your workflow. It works with the latest Android and iOS devices with no additional requirements. Allows administrators to create their own messages or use pre-configured notification for any business alerts.


    Sends out important alert notifications to customers regarding any transaction and payment due. Promotes products and services to create a brand awareness in the competitive market.


    Envoy Deliveries revolutionizes delivery management with easy package scanning and automatic notifications.


    Frizbit is the smart and fast solution for sending push notifications.


    Whether you need to send messages to your IT department, first responders, a large mobile sales team, dispatch field technicians, integrate with and provide data access to critical business applications, or generate emergency alerts and mass notification, HipLink is the proven wireless messaging solution.


    Push Notifications service provides a unified push capability to send personalized and segmented real-time notifications to mobile and web applications


    JungleBell extends SharePoint alerts and comes with a powerful and intuitive conditions analyzer. You can easily set up conditions and receive alerts whenever the issue status becomes “Active” or the task status changes from “Planned” to “In Progress”. JungleBell will email you, or anyone you choose, about any past or future event, so overdue tasks, client calls, contracts, licences or policy expiration will never be forgotten. Available for SharePoint 2010, 2013 and 2016.


    Communication brings power to a brands customer services, either via an autonomous interface for communication, or by integrating its wide-ranging functionality with existing systems.


    mCore is a mobile messaging, marketing and payments software.


    Netpresenter provides a software platform for employee communications, mass notifications and emergency alerts.


    piStats lets you send hyper-personalized push notifications, tailored specific to his interests, browsing history.


    Prestashop Quick Login Popup addon allows the customers to register/login their account at the same page without leaving the current page. It saves time and also improves the customer experience.


    The Prestashop Product Update Notification Addon offers the customers two types of benefits just in a single subscription, i.e. Stock Alert Notification & Price Update Notification.


    Developers: stop being interrupted by alerts. Finally, you can stop alerts from blowing up your inbox. Events in Ropig are prioritized and filtered to your preferences, so you’re notified only about what’s most important – not everything else!


    SMSonnet is a web service for SMS marketing campaigns.


    Advanced suite of features for integrated broadcast mobile messaging


    Spectrm is a communication platform that delivers news content via messaging platforms like Facebook Messenger, Slack, and Telegram on behalf of publishers.


    Telecenter U works with your data network to provide a seamless communications solution for every school and every system in your district, from IP addressable speakers in classrooms to a web-based user interface. Telecenter U connects across all of your locations from anywhere you are, providing seamless solutions for district-wide emergency notification, event management through synchronized time-keeping systems, and everyday communications through integrated network technologies


    TextSpeak Notify! is a text-to-speech alerting and mass notification solution.


    Tixt is a new SMS integration for ConnectWise Manage that allows your customers and technicians to communicate over text messages while capturing the conversation on the ticket, and you know the old saying: "If it's not in ConnectWise Manage, then it didn't happen!"


    Upaknee is a leading provider of email & SMS communications technology. We offer a robust platform, providing organizations with an easy and intuitive toolset as a means of online communication and engagement with clients, contacts, and supporters. Our specialties include email newsletters, campaigns, subscription centers, widgets, forms, SMS notifications, and more.


    XComms provides an internal employee communication tools that allow send out desktop alerts through various flexible messaging channels, reach all employees directly with full desktop targeting, scheduling and real time acknowledgement reporting.


    Zealr is an all-in-one messaging sales tool designed to provide better and smarter sales engagement.