Professional services automation (PSA) software provides companies in professional services with project management and resource allocation tools for client projects. PSA systems are used to bring transparency to the processes of a project including time tracking, expense management, billing, invoicing, and resource and labor allocation. These products are used by consultants, lawyers, marketing account managers, and other professional service industry roles that conduct business on a client-project level. PSA software gives insight into the business processes of project and resource management to then improve efficiency, productivity, and profitability of the project operations in place. These systems can be integrated with accounting software, CRM software, and payroll software to make a more end-to-end solution. PSA software also has similarities to ERP systems, differing in the sense that PSA product are tailored to the professional services industry.
To qualify for inclusion in the Professional Services Automation category, a product must:
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BigTime is the engine behind the greatest consulting firms on the planet. We help architects, engineers, IT, scientific and management consultants budget, track and bill their most important asset: time. Consulting firms need more than just a timesheet. They need a system that unifies budgeting, project planning/execution, team communication, task management, resource management, invoicing and project financials. BigTime gives your entire team the tools they need to deliver billable work on time and on budget, giving our customers an average improvement of 25% in gross margins and a substantial increase in expansion and referral revenue. Contact our sales team to learn how.
NetSuite's OpenAir is the world's #1 PSA solution. As a full life cycle solution that supports 1,500+ organizations, OpenAir manages all IT Service and project-based needs from resource to project management, complex time and expense tracking, and project accounting-- empowering your entire professional services business to gain real-time insights, increase project profitability, and maximize billable resource utilization to make informed, data-driven decisions from a single, cloud-based platform.
Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.
Kimble is a professional services automation solution which fuels and supports growth in consulting organizations. It is designed to focus on the future, with accurate forecasts, proactive resource planning, and devolved accountability. As the first intelligent PSA solution, Kimble uses augmented intelligence to surface patterns in the data to provide insights. These insights coach and alert users as to what the next step should be so that everyone can work at the level of the most experienced staff. Approximately 40,000 users from IT and management consulting firms, the services arms of technology organizations, law and accounting firms and digital agencies turn to the Kimble system on a daily basis to manage their work. Kimble links sales, resource planning, and project delivery together in one system which uses all the capabilities of the Salesforce platform. It integrates closely with partners such as Sage and Sage People (formally Fairsail) to provide best of breed solutions that rapidly deliver value to customers. A Complete Solution – Not a Toolkit Kimble is designed to facilitate informed decision-making at every level within each organization. It enables visibility, transparency, and accountability. More than a set of tools to process data; Kimble Professional Services Automation exists to empower decision making and drive discipline throughout professional services organizations by coaching, encouraging, and guiding personnel in the behaviors that drive success. Intelligent Insights, which drive adoption of best practice, can be configured to meet the specific needs and priorities of each Kimble client. Building a Customer-Centric PSA Kimble was founded by recognized professional services experts, who previously managed and sold several successful consulting organizations. The company collaborates closely with its partners and customers, drawing on and responding to their experience.The Kimble system is reviewed and improved by a team of dedicated software designers, who continually update its features, embedding new augmented intelligence capabilities and adapting to industry change.
FinancialForce Professional Services Automation (PSA) is a cloud-based solution that helps you manage your professional services team, customers, projects, and financials from a single view. Built on the Salesforce platform, FinancialForce PSA gives you visibility into sales pipeline and resource demand to help you drive revenue growth, improve margins, and deliver on customer success.
Manage tasks and project plans. Monitor budgets. Allocate resources. Track time and expenses. Analyze outcomes. With Mavenlink, you get accurate visibility into task status, resource availability, and performance across the entire project lifecycle so your team can scale successfully. Start with Project Management, then grow into Professional Services Automation (PSA), resource planning, project accounting, business intelligence, and team collaboration — all in a single, user-friendly platform. With clients in more than 100 countries, Mavenlink is used by creative agencies, IT services firms, internal shared services organizations, professional services teams, and everyone in between.
Projector is the best-of-breed Professional Services Automation tool for today's face-paced services firms. Designed with a focus on improving profit margins and resource utilization rates, Projector helps services firms manage projects, schedule resources, track time and expenses, and invoice for their work. Projector is a cloud-based, multi-currency, multi-company, PSA solution that is able to scale with the needs of your services firm while integrating openly with existing business systems.
Avaza provides an integrated suite of functionality for running your business. This includes Project Management & Collaboration, Resource Scheduling, Time Tracking, Expense Management, Quoting & Invoicing. Each of these modules can be used together or independently to suit a wide range of businesses. Avaza is particularly useful for consulting & professional services companies that need all these functions, and enjoy having a single source of truth & powerful reporting. Avaza is built in the cloud and available on any device.
Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 9000 customers across the world, the all-in-one solution helps teams connect each stage of project management. Our goal is to make productivity more personable; to warm it up and give it a heartbeat.
Scoro is an end-to-end business management solution which allows professional and creative services to control their entire workflow from one place. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible from sales right through to billing. Scoro's features include calendaring, task and project management, quoting and billing, enterprise-level reporting and a real-time dashboard.
Clarizen delivers secure, cloud-based collaborative work management solutions built on the vision of business agility. Clarizen’s PPM solution combines cross-company project management with configurable workflow automation. Discussions, tasks, projects and portfolios are all accessible from Clarizen’s scalable enterprise platform. Clarizen users gain easy access to an intuitive and easy-to-use and flexible solution that offers a single source of information to improve work execution, collaborate in-context, optimize resources and respond faster. Clarizen provides: • Centralized project and portfolio management – organize complex or chaotic projects and processes and automate workflows • Change management and issue management – track, manage and prioritize change requests and resolve issues • Resource optimization and robust collaboration – execute on feedback and tasks in real time to streamline how you work internally and with partners and customers Clarizen is a leader in Forrester’s Enterprise Collaborative Work Management report and is a two-time leader in Gartner’s Magic Quadrant for Cloud-Based IT Project and Portfolio Management.
Dynamics 365 for Project Service Automation helps teams work efficiently by giving them automation technology and a complete view into their client relationships.
Replicon provides end-to-end Time Management software and services to enterprises of all sizes. Capture, analyze, and optimize time, your organizations most critical asset, to improve profitability, productivity and employee satisfaction. Salaried & hourly workers alike love using Replicon because it is simple and easy to enter their time, attendance, vacation, and expense information--via web browser or mobile app. Hiring managers use Replicon to optimize the types of workers to hire, what to budget for them, and what they should be working on. HR, payroll, and compliance managers use Replicon to automatically apply business & legal rules to eliminate under- or over-payment of employees, as well as to ensure everyone in the business is working according to the laws governing their specific location. Finance & project management teams choose Replicon because their success depends on accurate, granular and real-time reporting on exactly how well the business is performing with respect to project delivery, client billing, labor utilization, and other critical metrics. If you are looking to track, manage and optimize: time & absence, project details, client billing, expenses, or the productivity of your entire workforce no matter where they are or when they work, consider evaluating Replicon as a strategic partner to your success. For more information: visit us: www.replicon.com, call us: 1-877-662-2519 (North America) or +800-6622-5192 (outside North America), or email us: email@example.com.
Tenrox PSA solution gives professional services organizations and finance departments a centralized yet configurable platform to manage their core business operations including project management, resource optimization, project accounting, time and expense management, and billing and revenue recognition. A cloud-hosted solution, it is fully configurable and flexible to the needs of any modern PS organization.
Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation. And since all Workday applications across finance, HR, and operations are part of a single system, customers can boost collaboration, increase efficiency and insight, and improve customer service. Workday’s intuitive and highly functional mobile app helps people to be more productive on-the-go and its global footprint enables companies to scale and expand to international markets with ease.
Unanet provides project-driven organizations with resource management, budgeting & forecasting, project management, timesheets, expense reports, project accounting, billing, workforce collaboration, CRM, and financials with cost pool calculations, in one integrated system. Available either as an Enterprise license (self-hosted software), or in the "Cloud" (On Demand License), Unanet helps your organization better manage project, product and services work.
VOGSY Professional Services Automation Platform is built on the Google Cloud platform and integrated into Google's G Suite. It is your single source of engagement for 24/7 critical and actionable insights into business health and profitability. It includes project collaboration, a services platform and operational dashboard driving outcomes from quote to cash, and a sales platform for a holistic customer view from pipeline to project close. The fully integrated platform includes: project management, time and expenses, resource management, finance and billing, data and insight, timeline and collaboration, CRM. It also has integrations with other systems.
Krow helps companies transform service delivery and client success with our next-generation Professional Services Automation (PSA) solution built 100% native on the industry's leading cloud platform from Salesforce. Krow provides a complete PSA solution by combining project management tools with resource planning, time & expense, time-off management, billing, social collaboration, document sharing, and analytics delivering a 10x faster deployment than traditional PSA solutions.
If you want to grow your business, you need a system, not a collection of tools. Accelo makes it easy to manage all you client work, from prospect to payment, and everything in between. With powerful features like automatic email capture, automated time sheets and intelligent business processes that alert you if things are going off track, you can forecast the future and make sure you never get lost. Accelo lets you focus on more important things (like growing your business) so you can focus on doing the work you love. Try it now for free!
Promys CRM, Help Desk, Project Management PSA software for IT, MSP, Audio Visual & Physical Security solution providers. Promys is easy to use & implement and scales from five to five hundred users. Re-written from scratch in the latest cloud technology, Promys improves employee productivity by linking data between CRM, quoting, help desk, time & billing, job costing, support contracts/managed services and project management. Reporting and business analytics are in a completely different class. Watch video to find out more.
10,000ft's high-level project and resource management software helps modern teams make confident decisions about project planning, team capacity, budget forecasting, team utilization, and hiring needs in real time. SIMPLE, POWERFUL RESOURCE PLANNING Our resource planning tool gives you visibility to schedule and manage your team effectively, update on the fly, and immediately see the impact on the project’s budget. FLEXIBLE, BIG-PICTURE PROJECT MANAGEMENT Look across projects and track multiple teams at once, see the impact of changes to the plan on the overall business, and learn from past projects to make more accurate forecasts. EMPLOYEE TIME TRACKING SOFTWARE YOUR TEAM WILL ACTUALLY USE No more chasing down timesheets. 10,000ft's simple software makes time tracking painless, so your team members can focus on work priorities. Outcome-focused time tracking options will keep your team happy and projects moving forward. A ROBUST SUITE OF REPORTING TOOLS TO HELP YOUR BUSINESS GROW Get the big picture of your company performance with data you can trust. With highly visual analytics and powerful reporting tools, you can make confident decisions to support your business growth. . . . . . . . . . . . . . . . ABOUT 10,000ft We're on a mission to surface the right information at the right time so everyone across the organization can make more confident decisions. Over 1,000 of the most innovative companies in the world rely on 10,000ft — from growing 10-person software shops, to 100-person teams within global brands, to 1,000+ person professional services firms. Get started with a free trial to see how it works for your team — no credit card required. Our Seattle-based team is here to help.
The Unit4 PSA Suite is a full practice management solution for every professional services industry. With the PSA Suite you will manage your full business processes within one single out-of-the-box state-of-the-art solution, built on the powerful Dynamics 365 platform. With the Unit4 PSA Suite you will have a 360 degree view from opportunity to your customer engagements and be on top of your company’s profitability. Move opportunities to engagements, allocate budgets and apply assign tasks to your resources. Managing utilizing of resources all from one single solution. We will run approvals and afterwards be able to invoice directly. Managing all financial transactions in our PSA Financials and have management reporting using PSA Suite PowerBI. Besides this, time can be registered directly in the PSA Mobile app or within the role based PSA Suite portal which gives easy acces to only the components which are used on daily basis. The PSA Suite is completely developed for 8 specific professional services industries: Accountancy, Architecture, Consultancy, Engineering, IT-Services, Legal, Marketing & Advertising and Non-Profit. All with Vertical IP and out-of-the-box templates. Unit4's Wanda is the world’s first true enterprise Digital Assistant. Wanda automates automates routine operations across your business and learns your preferences to become even more useful over time, fully integrated in the PSA Suite.
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility
KeyedIn offers Professional Services Automation and Project & Portfolio Management solutions that automate the workflow of project management and services delivery teams, giving them new levels of efficiency, productivity, and visibility. KeyedIn is used by tens of thousands of knowledge workers around the globe across dozens of industries. The software is designed for leaders in any organization tasked with selecting high-value projects, managing finite resources efficiently, and delivering projects on time and on budget.
Tigerpaw is an all-in-one end-to-end business solution that helps you streamline your business, improve efficiency, and get more sales. With Tigerpaw One, the days of dealing with multiple business software vendors, settling for partial solutions and worrying about whether systems work together are over. We combine the best features of CRM, PSA, and BPM Software to streamline how you deliver IT and technology services. That means more time for you to grow your business, help customers and enjoy your life when the work day’s done.
Reduce costs, increase project visibility, and stay on budget — with easy timesheets! ClickTime makes it easy to track, plan, and manage employee time. Improve operations and increase employee productivity through easy-to-use timesheets you can access anywhere, anytime. Easy for Everyone Track time on your phone or laptop, quickly approve employee hours, or dive into dashboards and reports that make it easy to manage budgets and plan employee time. Real-Time Answers Whether you’re estimating project costs, reviewing past performance, or simply want to know who has not completed their timesheets, ClickTime gives you instant answers to the questions you have about your business. Powerful Reports Not all timesheets are created equal. That’s why we’ve built unique time tracking solutions for agencies, nonprofits, consultants, universities, architects, IT, healthcare and more. You can customize nearly anything in ClickTime — or dive into nearly 100 out-of-the-box reports. Management Tools Instantly know which projects are over or under budget. Understand employee availability, costs, and productivity. And approve timesheets, time off, and billable hours with ease. Learn more at www.clicktime.com!
Gain Complete Control Over Your Work and Make Real Work Happen. ActiveCollab is the project management software that gives you complete control over your work. Use tasks to organize work. Break down your entire work into tasks your team can tackle right away. Deadlines will never surprise you again. Actual priorities are given priority, and everyone is accountable for their work. Make your team accountable and always on track. Your team is in charge of tasks assigned to them, and subscribers are instantly notified of any changes made. With start and due dates, reminders, and priorities on every task, you will always be aware of how much time you have to complete your work. Deliver exceptional client service. A single place for collaboration will reduce the noise created by scattered communication, save precious time, and make your client work a lot easier. Create cost estimates, track budgets, get paid. Manage your projects, track time and issue invoices in ActiveCollab. Cost estimates, invoicing, and budget tracking guarantees control over your budget and expenses. Time tracking & expense tracking. Time is money. Employ ActiveCollab's time tracking app to measure how much time is spent on tasks. Combined with expense tracking, this allows you to pinpoint where your finances and time are being invested, and where they are being wasted. Make your time work for you. Set hourly rates for job types and track time on multiple tasks at once. You will be able to make better estimates and manage your time and work better. In short, ActiveCollab incorporates project management, time tracking, and invoicing into a comprehensive Project Management Software. Organize your entire work in one single tool, track time on each task, and create and issue invoices so you can get paid. ActiveCollab is the difference between an investment and an expense.
Journyx project time and expense tracking software allows you to automate project cost accounting, measure work profitability, bill customers, and pay employees. Journyx is scalable from small businesses to large enterprises, and can be integrated with nearly any other accounting, payroll, project and human resource system. Journyx PX adds the core functionality of Journyx with the ability to forecast costs, revenues, and resource availability – giving you a robust enterprise resource management software solution that will supercharge your project cost accounting by estimating and tracking at the resource level. Journyx PX gives you a complete picture of project and budget status, employee time and availability.
CrossConcept Continuum PSA is specifically designed with a focus towards small to medium-sized businesses in the Professional Services industry. CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
Epicflow’s team of professionals aspires to make complex multi-project environment easy to manage and control. So far, the company has launched its Epicflow add-on that solves resource conflicts and prioritizes tasks based on demand. Epicflow’s web-based solution meets the needs of Project Managers and C-level executives to improve business outcomes as a result of high-level task prioritization and resource allocation. With a powerful scientific algorithm, Epicflow facilitates planning, re-scheduling, execution, and control of multiple projects simultaneously. It is an effective project management solution that sets priorities and solves operational dilemmas connected with overload. This tool retrieves source data from MS Project and Jira, and doubles their value by adding features that perfectly work in a multi-project environment. While a historical load graph is designed to compare progress between previous and present projects, a future load graph predicts the flow of additional project in relation to the ones that already exist in the pipeline. The main strength of Epicflow is that it approaches business as the input of human resources and their skills. If you use Jira or MS Project and are not satisfied with your current project performance, check how adding an Epicflow plugin can make your complex environment easy to manage.
Forecast is a full end-to-end data-driven Professional Service Automation (PSA) SaaS platform. Forecast provides intelligent project insights for better business decisions. We help businesses gain transparency and understand how their projects perform. We do this by giving vital visual feedback that is easy to understand. Forecast requires only minutes of training and connecting to your existing apps is as easy as clicking a button.
Magnetic Software is an all-in- one workflow management platform designed and built for agencies. It combines all essential project management capabilities into a single easy-to- use system: account management, sales CRM software, business development, traffic management, project management software, time tracking, billing, HR management and resource scheduling. We designed Magnetic to help agencies waste less time, manage projects smarter, and deliver on time and within budget. The system offers a bird’s eye view into your business from anywhere, at any time. From key sales metrics to instant profitability reports, resource availability and time allocation, you’re able to track multiple areas of your agency at any moment.
Magstar’s TOTAL RETAIL ERP is a comprehensive suite of retail and back office applications for small and mid-sized retailers. Total Retail combines the front-end Point of Sale and Customer Relationship Management to the Warehouse and Back office for full retail operations management. Over 400 + stores across North America trust Total Retail to manage their entire specialty retail business. Utilizing a common database throughout with complete sub-system interaction, your entire team will be on the same page and looking at the same information. Total Retail has been recognized as a leader by its clients having been awarded the Retail Info Systems News for the last 11 years.
You're in business to do great work for your clients. But before you focus on their business, spend five minutes every day with Metis and focus on our three simple steps to propel your own business forward. Gather data; track performance; and action change. So you can concentrate on what you do best - great work. Metis can help you: • Spend more time with your team on the things that matter • Devolve responsibility without losing control • Focus on profitability without compromising the great work you do for clients • Lay solid foundations for strong growth • Get rid of a hotchpotch of spreadsheets and systems that don’t talk to each other
Legacy ERP systems were built to serve manufacturers and product-based industries. They were not designed to cope with the dynamics and aspirations of service and government organizations, which thrive by empowering their people to drive excellence and innovation. The ERP needs of people-centric industries are clear – a solution with intuitive user experience and a flexible architecture that moves at the speed they do. Otherwise, innovation is hampered and the costs to adapt explode. Unit4 Business World meets and exceeds those needs by offering consumer-grade experience combined with enterprise strength. No longer do your people and business processes have to conform to your software. With Unit4 Business World you make the rules - and can adapt to new opportunities faster, at a lower cost and without disruption.
Vorex Time & Expense is a leader in Cloud-based solutions. Easy to use and feature-rich. Access it from anywhere using a PC, laptop, ipad, or smartphone. Track billable/non-billable, control hours & spending limits, design your workflow, get notifications, and much more. Whether you want basic Time/Expense Tracking, extensive reporting & analysis, budgeting, or payroll data collection- Vorex is the solution for your company.