Best Professional Services Automation Software

Professional services automation (PSA) software provides companies in professional services with project management and resource allocation tools for client projects. PSA systems are used to bring transparency to the processes of a project including time tracking, expense management, billing, invoicing, and resource and labor allocation. These products are used by consultants, lawyers, marketing account managers, and other professional service industry roles that conduct business on a client-project level. PSA software gives insight into the business processes of project and resource management to then improve efficiency, productivity, and profitability of the project operations in place. These systems can be integrated with accounting, CRM, and payroll systems to make a more end-to-end solution. PSA software also has similarities to ERP and project-based ERP systems, differing in the sense that PSA product are tailored to the professional services industry.

To qualify for inclusion in the Professional Services Automation category, a product must:

  • Provide project management for professional service projects
  • Track time and expenses on a client project level
  • Allow users to record and allocate resources based on necessity and availability
  • Provide transparency in the operations of each professional service project

Professional Services Automation Software Grid® Overview

The best Professional Services Automation Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
G2 Crowd Grid® for Professional Services Automation
Leaders
High Performers
Contenders
Niche
Financialforce psa
Openair psa
Clarizen
Tenrox
Kimble psa
Connectwise manage
Autotask
Projector psa
Bigtime
Mavenlink
Replicon
Unanet
Unit4 psa suite
Promys enterprise psa
Function point
Keyedin projects
Accelo
Krow psa
Avaza
Workday professional services automation
Market Presence
Satisfaction
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