Local governments use public works software to manage public buildings, spaces, and services, as well as public assets and infrastructure. Public works software helps local governments keep local buildings and infrastructure safe for citizens. It can also help improve community development by managing important infrastructure projects. Public works solutions can reduce operational costs by optimizing asset and personnel allocation.
While basic asset management features are usually included, integration with CMMS, EAM, or facility management is also offered for complex needs. To manage communications with citizens, public works software often integrates with CRM, customer service, or call center solutions.
To qualify for inclusion in the Public Works category, a product must: