Best Public Works Software

Local governments use public works software to manage public buildings, spaces, and services, as well as public assets and infrastructure. Public works software helps local governments keep local buildings and infrastructure safe for citizens. It can also help improve community development by managing important infrastructure projects. Public works solutions can reduce operational costs by optimizing asset and personnel allocation.

While basic asset management features are usually included, integration with CMMS, EAM, or facility management is also offered for complex needs. To manage communications with citizens, public works software often integrates with CRM, customer service, or call center solutions.

To qualify for inclusion in the Public Works category, a product must:

  • Track assets, buildings, spaces, and infrastructure that the local government is responsible for
  • Provide basic asset and facility management features for maintenance, repairs, or installations
  • Include project management features to optimize resource utilization and track milestones
  • Deliver basic features or integration for back office such as accounting, customer management, or human resources
  • Ensure compliance with local and national regulations on safety, security, privacy, and the protection of the environment
  • Collaborate with vendors, suppliers, and contractors in a transparent and efficient manner
  • Manage data for assets or projects, and deliver dashboards to monitor operations and their efficiency
Compare Public Works Software
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    Public Works reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

    Tyler's EnerGov™ product is a platform designed to handle complex enterprise permitting and licensing processes. EnerGov also manages infrastructure asset and work order management, as well as citizen self-service. EnerGov leverages ePortal technology, robust workflow management, and GIS functionality to provide seamless electronic plan reviews and extended field mobility.


    iWorQ was the first company to offer SaaS management applications to cities, towns, counties, and other entities. iWorQ provides hundreds of government agencies access to robust municipal management software at the most competitive rates on the market today. Easily manage community development and public works departments using our user-friendly software solutions.


    Cityworks provides comprehensive public asset and work management solutions for infrastructure as well as land-based, location-focused activities.


    Environmental health departments are the foundation of a communitys healthy development.


    The Accela Civic Platform is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.


    Accela Licensing and Case Management helps manage and regulate licensing while streamlining revenue collections, enhancing enforcement actions and improving customer service.


    Accelas dynamic, cloud-based Right of Way Management solution provides visibility into street activities, reduces the impact of infrastructure projects on residents and businesses, and saves time and money.


    Utility Billing works with third party billing companies or as a complete end-to-end billing solution. Built-in service order processes enable maintenance scheduling at the click of a button, and online bill pay helps your residents monitor their usage history and payments online.


    Cartegraph makes modern operations management software for local governments.


    A GIS-centric web application for infrastructure asset management.


    Cityworks Storeroom add-on software is a desktop application designed to track warehouse transactions in a secure environment.


    The Eagle product suite helps county agencies become more effective with advanced functionality easily accessible through an intuitive, straightforward software interface, enabling county workers and officials to deliver exceptional service to their constituents.


    Easily process and track applications, permits, inspections and licenses with GeoTMS


    LAMAs Planning, Projects and Development Review module is valued for its ability to organize the submission and review of complex information and processes.


    LucityAM is a comprehensive suite of integrated COTS software solutions for Public Works that enables agencies to meet their demands for management of assets, customer requests and work orders, preventive maintenance, resources and inventory, best practices and regulatory compliance.


    OAS is a citizen access web portal that makes it easy to submit permit and plan review applications via a jurisdictions web site or Avolve hosted SaaS solution


    ProjectDox is efficient for issuing building project approvals, thereby accelerating jobs and revenues all while serving citizens better and assuring building safety.


    We use utility meter data to better communicate with residential customers and help them save water, energy, and money. Water suppliers also receive analytics that reveal insights into customer consumption and program participation trends.


    Wattics offers unique branded energy analytics for energy suppliers/retailers and energy management companies offering energy services to SMEs, commercial and industrial facilities. The technology is highly ranked by end users and distributed in over 35 countries by hundreds recognised energy consultants and energy suppliers.


    ABS Utility Billing is a solution to help manage the water, gas or electric utility.


    Accela Asset Management ensures your agency infrastructure assets are managed efficiently and effectively, while providing critical cloud-based tracking data to fulfill all legislative, regulatory, audit and reporting requirements.


    Accela Citizen Relationship Management is a digital communications system for residents and local governments to facilitate service requests and provides access to city services, fostering more connected and engaged communities.


    Accela Finance and Budgeting allows you to manage, report on and share information about your complex financials in the cloud in a way that everyone can understand.


    Accela suite of regulatory solutions helps local and state governments streamline and modernize new regulatory programs and processes.


    Accela Land Management on the Civic Platform moves your planning, permitting, inspection and code enforcement services away from land-locked, manual systems and towards easy-breezy, efficiency-obsessed cloud solutions.


    Accela Payroll and Human Resources allows your staff to perform tasks from anywhere with a secure, cloud-based product designed specifically for local government.


    AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities.


    Avitar Utility Billing is a utility billing software that provides water and sewer billing software tailored to Vermont and New Hampshire municipalities.


    Banyon Utility Billing is a software help to bill customers for water, sewer, storm sewer, trash, recycling, gas, electric, or any other service want including on the bill.


    BasicGov is a comprehensive operations management platform that enables state and local governments to automate, streamline and innovate land management, licensing and regulation and community development operations.


    BluePrince provides project management components which allow your municipality to manage planning and development activity while handling fee schedules, mandatory and optional fees and integrates with payment systems.


    Caselle Utility is a simple, effective software that keeps utility services up to date and customer payments manageable. Find powerful programs and customizable forms and notices to meet your department’s needs.


    CD-Plus is a powerful, customized, community development management system, and flagship of the Perconti Data Systems, Inc. product line. Used by thousands of users for over two decades and multiple upgrades and redesigns, CD-Plus is an ever-evolving, customer driven product. Whether you are a small town or a booming metropolis, CD-Plus can handle the administration of a large network and provide fast access to your data without the overhead of a full-time administrator.


    The AdaptToSolve Chameleon Utility Billing Software combines the convenience of web-based functionality with the security and richness of a traditional Client Server application. The solution provides a web-based interface for the features that customers have grown to expect from utility companies.


    CIS Infinity is a customer information and billing solution. Built fore nhancing customer satisfaction, increasing revenue, making business processes more efficient.


    With CitiTech Systems Management Software (CMS), managing any type of asset while meeting such guidlines as GASB-34, EPA, CMOM, and FEMA is a simple, fast and easy task.


    Every year, local governments and contractors conduct thousands of inspections... for building permits and fire prevention inspections, roads and highways maintenance, safety checkups for public facilities and playgrounds, and now workplace safety mangement. CityReporter is a powerful inspection management tool. Inspections, maintenance, repairs and record-keeping are effectively managed. With an easy-to-use software and mobile app that you can customise to suit your needs, and a work order process to handle maintenance and repairs. CityReporter has been adopted by private contractors, and cities large and small across North America. Request a free demo today!


    Cityworks Anywhere utilizes ArcGIS Engine as its map interface and is designed to work in mobile, disconnected situations.


    Maintains and updates the Cityworks database, supports SQLServer, Oracle, and SQL Express.


    Cityworks includes a powerful, yet easy-to-use administration tool to manage your work environment. Cityworks Designer is used to manage employees, materials, equipment and work order templates.


    Equipment Manager is an add-on to the Cityworks work management system designed to track the scheduling and use of departmental equipment.


    Cityworks Interface for PACP is an interface enabling direct link to PACP (Pipeline Assessment and Certification Program) compliant closed circuit television (CCTV) inspection systems.


    Pavement Analysis Interface is designed for organizations that use MicroPAVER, the U.S. Army Construction Engineering Research Laboratories (USACERL) program for pavement management.


    An asset management solution for managing community development, which is also GIS-centric.


    Eagle helps municipalities to handle the high number of permit requests from civilians and focuses on temporary permits related to construction zones, events ensuring that your administration can guarantee the safety of the public domain with automatic conflict detection, traffic signage, and more.


    Elements XS3 is GIS-Based Asset & Work Management Software for Government & Utilities


    e-PlanCheck® (EPC) is a market-leading, electronic plan review application which enables agencies with code enforcement duties to review applicant submitted building plans, architectural drawings, and supporting materials via a Web browser, from any location with an internet connection. Multiple users within the agency can perform the review concurrently, making the review process faster and more accurate. EPC is easy to use, easy to learn, and requires no special software to be installed on workstation computers. e-PlanCheck® features extensive capabilities to eliminate paper (and associated printing, shipping, and storage costs) from the electronic plan review process, featuring markup tools, measuring tools, overlays, and electronic stamps. Agency users working on the same set of plans and supporting documents can see each other’s comments, markup tags, and updates as they work together. This increases collaboration between departments while delivering value to the applicants: faster, more accurate review of submitted plans. e-PlanCheck® integrates with multiple permitting systems, further supporting the agency’s goal to expand paperless based services to applications. Together with the agency’s permitting system, e-PlanCheck creates a complete end-to-end electronic plan review solution.


    FastTrackGov provides services to citizens while managing the collection of revenue, customer service and automatic internal processes.


    FireFlow is a Freeware, EPANET based tool, which will calculate the available flow at network junctions while a minimal pressure is kept at demand junctions.


    Housing Pro software includes everything you need to streamline your work and save staff time.