Best Remote Desktop Software

Remote desktop software allows a user to seamlessly connect to and interact with a computer in another location via an internal network or the internet. Remote desktop software enables the user to see and control a connected PC or laptop as though they were sitting directly in front of it. Remote desktop software is helpful for things like collaborative work, technical support, and demonstrations. The main difference between remote desktop and screen sharing software is that screen sharing allows users to literally share their screens for the purpose of presentations or web conferencing. Remote desktop, on the other hand, offers a full set of features for actual remote use, which is handy in the case of tech support calls or away-from-the-office computer use. The main difference between remote desktop and VDI software is that with VDI, the user can actually access their company’s network, verified by user identification and authentication. VDI allows the user’s computer to access network resources and servers from another, remote location. Remote desktop software is less comprehensive and simply replicates the desktop experience. Remote desktops are used by support technicians and professionals who remotely configure data centers and other industrial applications. There are two major categories of remote desktop software: operating-system-based and third-party solutions. The OS-based solution is provided by the same company that provides your business’ OS, which means that it is baked right into the system. Third-party solutions equals ease of use: you just download the program and have the program run, troubleshoot, and support the software for you.

To qualify for inclusion in the Remote Desktop category, a product must:

  • Display the remote computer screen on your own screen in real-time
  • Use own keyboard and mouse to control the remote screen
  • Allow user complete access to and control over the remote desktop
  • Allow connection either via an internal network or IP address
  • Support differing operating systems

Remote Desktop Software Grid® Overview

The best Remote Desktop Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
G2 Crowd Grid® for Remote Desktop
High Performers
Bomgar remote support
Goverlan inc goverlan reach
Solarwinds dameware remote support
Vnc connect
Connectwise control
Remote desktop services
Apple remote desktop
Zoho assist remote support software
Solarwinds dameware mini remote control
Fixme it
Devolutions remote desktop manager
Splashtop business access
Securelink secure remote access
Market Presence
Linked in no background

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