Best Restaurant Management Software

Restaurant management software helps restaurant owners and managers organize back office operations. These tools are used by restaurant employees to keep track of inventory, payroll, orders, and analytics. Managers and owners can use these tools to compare business practices at multiple locations, ease the onboarding process for new employees, and track employee effectiveness. These tools provide a wide range of features for either niche restaurant types or restaurants as a whole. There is crossover between restaurant management and point of sale (POS) tools. Many restaurant management tools include POS features, but possess management tools as well.

To qualify for inclusion in the Restaurant Management category, a product must:

  • Provide tools for restaurant owners or managers to organize employees, orders, or inventory
  • Possess time tracking, analytics, or payroll tools
  • Be designed specifically for restaurants or the foodservice industry

Restaurant Management Software Grid® Overview

The best Restaurant Management Software products are determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: HotSchedules, Toast, and TouchBistro Restaurant POS
  • High Performers are highly rated by their users, but have not yet achieved the market share and scale of the Leaders. High Performers include: 7shifts Restaurant Scheduling and Push Operations
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: Aloha POS
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Breadcrumb, Lavu, and Maitre'D
G2 Crowd Grid® for Restaurant Management
Leaders
High Performers
Contenders
Niche
Breadcrumb
Lavu
Aloha pos
Maitre d
Hotschedules
Toast
Touchbistro restaurant pos
7shifts restaurant scheduling
Push operations
Market Presence
Satisfaction
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