SAP CRM is a customer relationship management (CRM) software that helps manage tasks commonly performed by sales, marketing, and customer service departments. This platform has wide-ranging capabilities and can be used to improve accessibility and collaboration, as well as automate processes within a business. SAP CRM can be implemented on site or in the cloud and integrates with other products such as SAP BI. SAP CRM consulting services assist clients with configuring and deploying this program. In addition to implementation, some of the providers in this category assist with additional training or support related to SAP CRM, as well as other IT consulting services or implementation services such as Salesforce consulting.
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