Salesforce Service Cloud is a help desk software that enables businesses to provide their customers with information and support. This program integrates with mobile devices and offers a number of customer support features including chat-based support, self-service portals, and analytics tools. Salesforce Service Cloud integrates with other Salesforce products and can be used across a wide variety of industries to manage customer service efforts. Salesforce Service Cloud consulting services assist clients with configuring and deploying this program. In addition to implementation, some of the providers in this category assist with additional training or support related to Salesforce Service Cloud, as well as other IT consulting services or implementation services such as Office 365 consulting.
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