Service Desk Software Features

Compare Service Desk products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Service Desk software here.
Showing 25 out of 77
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Product
Multi-Channel Access
Surveys
Automate Ticket Routing
Knowledge Base/Ticket Integration
ServiceNow
(471)
Samanage
(330)
BMC Remedy
(194)
GoToAssist
(112)
Not enough information from GoToAssist
SysAid
(74)
EasyVista
(68)
Track-It!
(65)
Not enough information from VMware Service Manager
Vivantio
(46)
Not enough information from BMC FootPrints Service Core
Not enough information from CA Service Management
Not enough information from SolarWinds Web Help Desk
Not enough information from Ivanti Service Manager, powered by HEAT
Agiloft
(22)
C2 ATOM
(19)
Not enough information from C2 ATOM
Not enough information from BMC Remedyforce