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Social Customer Service Software Features

Compare Social Customer Service products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Social Customer Service software here.
Showing 25 out of 52
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Product
Mentions
Messaging
Text
Reporting
Help Desk
Tickets
Collaboration
Email
Social
Phone
Live Chat
Zendesk Support
4.3
(327 reviews)
Freshdesk
4.4
(283 reviews)
LiveAgent
4.5
(201 reviews)
Salesforce Service Cloud
4.2
(182 reviews)
Sprout Social
4.4
(161 reviews)
Zoho Desk
4.4
(160 reviews)
Sprinklr Core
4.1
(106 reviews)
CX Social
4.2
(95 reviews)
Conversocial
4.5
(45 reviews)
Re:amaze
4.7
(44 reviews)
Reputation.com
4.4
(42 reviews)
Cisco SocialMiner
4.0
(30 reviews)
Not enough information from Cisco SocialMiner
Lithium Communities
4.2
(30 reviews)
Sparkcentral
4.1
(26 reviews)
Spredfast
3.8
(26 reviews)
Percolate
3.4
(16 reviews)
HelpSocial
4.1
(15 reviews)
Not enough information from HelpSocial
Relay
4.0
(12 reviews)
SoDash
4.0
(12 reviews)
eGain
3.3
(11 reviews)
Not enough information from eGain
Brand Embassy
4.2
(10 reviews)
Sprinklr Social Care
4.3
(10 reviews)
Not enough information from Sprinklr Social Care
NapoleonCat.com
4.9
(5 reviews)