Social Customer Service Software Features

Compare Social Customer Service products to see how they stack up against one another based on the features that matter to you. Sort the list to discover which products meet your specific business needs and compare products you are interested in to find the best fit. You can read more about all Social Customer Service software here.
Showing 25 out of 48
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Product
Email
Social
Phone
Live Chat
Mentions
Messaging
Text
Reporting
Help Desk
Tickets
Collaboration
Zendesk Support
4.3
(290)
Freshdesk
4.4
(256)
LiveAgent
4.5
(153)
Sprout Social
4.4
(148)
Zoho Desk
4.5
(129)
CX Social
4.2
(84)
Sprinklr Core
4.3
(68)
Conversocial
4.5
(42)
Not enough information from Cisco SocialMiner
Spredfast
3.8
(26)
Sparkcentral
4.2
(23)
Percolate
3.4
(16)
HelpSocial
4.3
(14)
Not enough information from HelpSocial
Brand Embassy
4.3
(13)
eGain
3.3
(10)
Not enough information from eGain
Relay
4.2
(8)
SoDash
3.8
(8)
Not enough information from Sprinklr Social Care
Gladly
5.0
(3)
Not enough information from Gladly