Best Survey Software

Survey software allows user to easily create online surveys, quizzes, polls, and other web forms that are then distributed to product users to conduct market research or solicit feedback and opinions. Survey software products give companies or individuals insight into what participants think of events, projects, customer service, or another aspect of their business. Survey software are third-party add-ons that work to amplify the efforts of the marketing and customer success departments to understand how their customers work and what they want. Surveys can either be pop-ups on the site or be sent out in email blasts.

Companies looking to send surveys based on triggered actions or timeframes should consider enterprise feedback management software, which also features more complex analytics tools compared to survey software.

To qualify for inclusion in the Survey category, a product must:

  • Allow the creation and customization of questions
  • Gather, report on, and archive response data
  • Be shareable and distributable
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    Create sophisticated online surveys with SurveyMethods powerful online survey software tool. Use any of the professionally-designed survey templates or create one from scratch. Choose from over 100 graphical presentation styles and 20 different question structures. You can customize surveys with your logo, personalize colors, fonts, email invitations, welcome greetings, and thank you pages. Distribute surveys using email, social media, or embed them into a webpage.

    Qualaroo has years of experience helping companies like TripAdvisor, Twilio, Spotify, Lenovo capture insights on why their prospects and customers make decisions. From desktop, to mobile, to in-app, Qualaroo’s real time feedback platform enables companies to ask the right question at the right time to the right person helping increase conversion rates, product engagement and customer loyalty. Features like intelligent targeting and sentiment analysis enables companies to go beyond what their customers are merely doing and leads them to the discovery of why decisions are made.

    Data analytics that help schools improve through feedback surveys of students, parents and teachers.

    Advocately is Online Review Management software that helps companies get a continual stream of new 5 star customer reviews every week. Advocately integrates with your existing systems to start generating reviews on the first day. It is the easiest and fastest way to set up a Online Review Management process that get's results. https://advocate.ly/

    Need answers fast? Toluna QuickSurveys gives you 24/7 on-demand access to over 21 million global consumers on an easy-to-use, real-time survey platform. Sign up for free today and find out why so many businesses trust QuickSurveys for reliable and actionable insights that won’t break the bank

    Blue is a customizable online feedback gathering software that helps learning organizations see the big picture with all feedback data in one place. Built to support your most important feedback processes, Blue includes modules for course evaluations, 360 degree reviews, and organizational surveys. Advanced features and functionalities allow for full automation, native integration with existing infrastructure (SIS, LMS, HRIS, etc.), and top security and data privacy. If you wish to learn more or to request a demo of Blue, visit explorance.com

    Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your customers and employees can click directly from their email inbox. You track their responses in real time.

    Unlimited features, super simple sharing, and beautiful reporting, all wrapped into the easiest-to-use survey creator available. And all for free.

    Surveypal provides an enterprise-grade online survey platform designed to seamlessly integrate into any CRM system and empower the customer experience. Customer experience management begins with getting the right software tools in place. With Surveypal, any business can leverage customer experience into better customer retention, lower operating costs, increased sales and faster growth. Surveypal makes it easy to create and send beautiful, branded surveys to measure Net Promoter Score, Voice of Customer, and more. Surveys can be taken at the level of the individual ticket and report on overall team performance and individual agents. Capturing real-time feedback in your CRM empowers your team to deliver exceptional customer experience. Where CRM ends, Surveypal CEM begins providing insights that drive better decision-making and better customer experiences. Surveypal is trusted by 10,000+ Customer Experience Experts and organizations like Jive, Medidata, Trivago and DoorDash. Founded in 2007, Surveypal has operations in North America, Europe and Canada. Surveypal empowers businesses to - Improve customer satisfaction and engagement - Capture customer feedback in CRM and instantly react to customer issues - Reduce customer churn - Boost response rates - Increase revenue and sales - Build stronger customer relationships - Engage & develop employees Start improving your customer experience strategy and request a free demo at surveypal.com

    Voxco offers one of the broadest and most flexible survey software platforms in the industry. Maximum survey efficiency featuring one centralized database across multiple survey channels. Collect and process respondent data any time and any place: flexible software to create device-responsive online surveys, over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). Clients appreciate our engaging, interactive survey results dashboards, robust panel management capability, and our personalized customer service. A global industry leader in survey software for over 25 years. Clients in over 30 countries. Sales and support offices in Canada, USA, France, UK, Germany and Australia.

    Nextiva
    (4)5.0 out of 5
    Optimized for quick response
    Optimized for quick response

    The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Researchers want to spend more time actually doing research, and we help them do that with recruiting and participant management tools for teams of any size or budget.

    Avius Surveys provide real-time surveys to improve customer satisfaction and employee engagement. - Custom design - Multi-lingual - Instant Alerts - Work offline - Real-time reports On-site survey kiosks enable customers to leave feedback in-the-moment. Instant alerts notify you of negative feedback within 30 seconds, meaning you can resolve issues quickly. Online surveys promoted on receipts, websites, social or sent by email allow customers to provide feedback when it's convenient to them. The experienced Avius team will work with you to create user-friendly surveys, which will provide you with useful insights to help you make data driven decisions.

    CustomerCount is a cloud based survey solution that provide real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line.

    eSurveysPro.com offers a powerful, yet simple survey editor, making it easy to create professional looking online surveys in a few minutes. The existing survey templates library also comes in handy, providing ready to use questionnaires like customer satisfaction surveys, HR surveys, etc. Using just your browser you can easily create the most complex surveys. eSurveysPro.com will help you design your surveys with our easy to use survey editor. We offer you 19 question types and the possibility to control the flow of your surveys. Collect responses by sending email invitations or by placing a link to your survey on any website. We offer a powerful mailing system that will help you send and track email invitations to your surveys. Alternatively, you can just place a link anywhere on the web to your survey. View your results as they are collected in real-time, using our powerful, great looking survey reports. Use our reports to summarize and analyze your responses. Dig down to a specific answer. Export your data if you want to process it offline using tools like Excel or SPSS.

    ProProfs Poll Software offers instructors, educators and organizations advanced options for creating effective online polls in a matter of minutes.

    This SugarCRM & SuiteCRM based plugin is ideal for entrepreneurs to create survey templates for conducting several surveys for their own business surveys to understand the customers’ needs in the form of feedback. Features > User can create, edit and delete survey template > Create and Edit Survey > Add and delete questions and answers > Email is sent having survey link and deactivation link > Create and set theme and logo for survey

    ServiceNow Surveys drive up customer satisfaction (CSAT) by giving you an intuitive and powerful interface to measure customer experience and expectations.

    SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis. In addition, SurveyGold online services provide additional capabilities including the ability to distribute and process web surveys, conduct email surveys, share survey responses with colleagues in real-time and manage a network of field surveyors who conduct surveys using the free SurveyGold Field Surveyor Edition application available for a tablet PC and iPad. The web survey form can be distributed via a web link (URL), scannable QR code, email invitation, text message or social network such as Facebook, LinkedIn or Twitter. SurveyGold is available in four subscription levels, all of which provide the ability to conduct unlimited surveys: - Free: Basic (for an individual user who needs essential survey and reporting capabilities) - Paid: Standard (for an individual user who needs more than Basic offers), Premium (for an individual who needs unlimited features and field survey features) , Ultimate (for teams) Paid subscriptions are available for purchase via a monthly or annual subscription. When a paid subscription expires, the subscription returns to the Basic level. SurveyGold guides the survey author through the process of creating and deploying a survey as well as collecting and analyzing the responses through step-by-step guidance and mercifully brief video tutorials. The ability to view results total or via a filtered subset of responses is fully supported. A complete range of reporting options is provided including: cross-tabs, banner tabulations, tabular and graphic charts. In addition the ability to publish results via Microsoft Word or convert responses to other data formats (e.g., Excel, SPSS) is fully supported. SurveyGold is free to try and is available with no risk or obligation from the SurveyGold Solutions website.

    Create beautiful and professionally designed mobile-ready forms in just a few steps. Send them to your customers via E-Mail, Facebook or Whatsapp and analyze results in real time.

    Survio is a global online survey platform that helps millions of users around the globe to research, collect & analyse valuable data effectively. This do-it-yourself software combines an intuitive, user-friendly tool with modern design and plenty of clever features which makes building of surveys, analysing of collected data and sharing the results easier than ever. Survio’s professional-looking surveys always provide a perfectly suitable solution whether you apply them to Human Resources, Market Research and Customer Satisfaction or use them for organizing events and education. Our 100+ ready-made templates will help you start and our 24/7 support will answer any of your possible questions.

    Timba Surveys lets you create, share, and analyze surveys within Salesforce. Timba Surveys is a native Force.com application.

    Apache STeVe is Apache's Python based voting system that the Foundation uses to handle things like voting .

    Customer.guru is a set-and-forget service that automatically measures customer satisfaction over time using Net Promoter System, it integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.

    EventSurvey360 is powerful online survey software for simple & complex online surveys. It has all features, which you need to get genuine feedback.

    Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers’ are really thinking. Feedback Lite is an incredibly easy to use customer feedback solution for businesses that are looking to gather survey responses from a web-based audience using a quality service at an affordable price. Whether your a small startup or a large enterprise, Feedback Lite can be used to engage with your customers and help streamline your business operations through simple reporting and analysis of your feedback campaigns.

    Fyrebox provides tools to create a quiz to generate leads, to educate or simply to engage your audience.

    The Inquery Survey Server is a system for conducting online surveys, paper and telephone interviews, which seeks in its functionality, its ease of use and its benefits for companies and organizations like him.The broad range of the applications.Decide for yourself

    Key Surveys professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.

    Using Opinio you can quickly and easily design anything from simple polls to the most complex web surveys and have them published and ready for your survey audience in a matter of minutes.

    PopSurvey is a simple tool to create questionnaires your respondents will enjoy taking.

    Survey Maker supports many advanced features such as: Response grading Provide detailed survey statistics Cross-device compatibility Survey embedded facilities Multilingual surveys Popup surveys SSO for seamless integration White label, and many more. It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. Our Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey results. You can create a survey either from scratch by using your design and theme or choose from our library of professional themes. Customize the survey according to your taste and liking. It is effortless to develop a survey using our Survey Maker. All you need to do is select a survey template, add your videos, images, graphics, and white label it before sharing with your users. If you face any difficulty while developing a survey, just turn to our video tutorials or resolve your queries from our Self-service FAQs. You can also get 24/7 chat, email, and phone support from our team. Further, you can easily download the surveys or import them from Excel. Embed the surveys either on your website or blog, email them to your users, or share on social networks. Our Survey Maker supports 90+ different languages to enable you to create surveys for your multilingual audience in no time. The cross-device compatibility feature of the Survey Maker will expand your audience outreach. So, the surveys thus created using ProProfs Survey Maker will work just fine on any device including mobiles and tablets. Security is highly prioritized at ProProfs. The Survey Maker offers robust security settings to restrict easy access to the surveys by unauthorized users. You can keep your online surveys secure and confidential with passwords, privacy controls, and many more. The best part of this Survey Maker is that you can perform all the above functions in the complete absence of any software installation or coding. Our ProProfs Survey Maker is perfect for developing Business, Classroom, and Event Surveys.

    Why rely on assumptions, guesses and hypotheses? Qeryz eliminates the guesswork so you'll be able to get more leads, make more sales and go home happy.

    Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind. Beautiful, cross-platform surveys can be easily created in a drag and drop builder, and survey results are automatically uploaded and visually organized in your dashboard, with easy export to Excel or PDF capability. Surveys can be completed in any web browser, and can also run offline in a native iOS or Android app, an agile solution for feedback collection via smartphone or tablet kiosks in the office, on-site in your store(s), or at an event.

    SightMill provides great value Net Promoter Score survey software that helps you listen to your customers and improve their experience of your products and service. You can manage all of your customer feedback in one place: email surveys, website surveys, and event feedback. Use SightMill's tools to help you improve customer happiness, deliver better service and improve your products. SightMill makes it easy for you to manage customer feedback surveys by email, on your website or at events and act immediately on feedback with smart tools that route comments to the right team in real-time. SightMill is ready for any size company and backed with the Net Promoter Score (NPS) methodology. Start a free trial to see how this great value platform can help you gather, analyze and act on feedback.

    We Survey Experts designed this tool to bring all possible survey features under the free account. Clean and easy to use environment provide you a wise experience to collect feedback, Poll, conduct Quiz and for many more features to use.

    SurveyFoxy is a survey creation software by SaasForest. We provide all the necessary tools to create, share and track your surveys and keep them secure. • Innovative tools and advanced features • Multimedia questions, AE feature & Limiter • Keyword Rating & updated trends • Helpdesk support & tracker • Sign up for free or upgrade to premium • Wide variety of unique templates covering different fields • Multilingual survey response • Completely customizable themes • Reach your audience on all devices • Real-time reports • Highly secure • Online journal Find more at https://www.surveyfoxy.com/

    SurveyMoz lets users create free online surveys and feedback forms

    Wincati is a phone survey system that allows for customized surveys that have been programmed with skip logic. It also allows multiple interviewers to have access to multiple surveys and share a sample pool.

    9Lenses is a digital diagnostic platform that allows consultants to thrive in a data-driven market. Businesses expect better data. Survey platforms, spreadsheets and other manual business diagnostics no longer meet today’s digital expectations. To compete in a data-driven environment, consultants must deliver secure propriety digital solutions. 9Lenses is the only diagnostic platform that digitally automates the development, collection, organization, connection, and analytics, of the consulting process. By transforming business diagnostics to the 9Lenses digital platform, consultants deliver more value for clients and win more business.

    Antlere is an NPS based survey deployment and feedback analysis system designed using AI technology to help users make smarter decisions for their business.

    Aytm is built on empowering researchers, marketers and analysts to adopt agile innovation strategies that provide crucial insights used to validate strategic business decisions around product, brand and marketing. We believe that quick access to high quality insights strengthens a company’s bottom line by enabling teams to bring products to market sooner and with fewer resources. Aytm’s self-service user-friendly platform enables researchers to run a full range of quantitative research, collaborate in real-time on survey design and program complex sophisticated research tests including max-diff, choice-based conjoint, pricing optimization and more. Our integrated proprietary panel provides best-in-class levels of trust and quality, access to over 40 million consumers in 26 countries and real-time pricing with guaranteed delivery times.

    Send single question yes/no surveys and get feedback.

    BrewSurvey is a mobile survey and feedback collection tool for capturing customer feedback, conducting field research and lead capture.

    Bucket.io is the simple, effective way to segment and convert your audience using powerful quizzes, assessments, and surveys.

    CheckMarket is a cloud-based enterprise survey tool that helps businesses to create and implement exceptional surveys and then gain actionables from the results. Over 10,000 users in more than 150 countries use our survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, choice of data region (US, Canada, EU, Asia), etc. We provide everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them. Turn your questions into business decisions. You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.

    Cint is a technology company delivering solutions that transform and accelerate how marketers and researchers gather insights. Cint's mission is to power greater efficiencies within the sample supply chain, leading to smarter, faster, more cost-effective access to insights. The company's Sample Management Platform is the world's only solution built to enhance sample procurement, sample fulfillment and panel management functions. At the core of Cint's Sample Management Platform is the Insight Exchange - a fully transparent panel marketplace, connecting marketers and researchers to over 1,500 panel providers worldwide.​

    Corus is a market research platform allowing direct communication between businesses and customers. Through an integrated survey platform, app, and collaborative tools, Corus captures customer feedback in a matter of hours, not days and weeks.

    CreateSurvey is a web application to create and conduct online surveys

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