Survey software allows user to easily create online surveys, quizzes, polls, and other web forms that are then distributed to product users to conduct market research or solicit feedback and opinions. Survey software products give companies or individuals insight into what participants think of events, projects, customer service, or another aspect of their business. Survey software are third-party add-ons that work to amplify the efforts of the marketing and customer success departments to understand how their customers work and what they want. Surveys can either be pop-ups on the site or be sent out in email blasts.
Companies looking to send surveys based on triggered actions or timeframes should consider enterprise feedback management software, which also features more complex analytics tools compared to survey software.
To qualify for inclusion in the Survey category, a product must:
Survey reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
SurveyMonkey is the world’s leading People Powered Data platform enabling curious individuals and companies—including 98% of the Fortune 500—to have conversations at scale with the people who matter most. Whether it’s a trend in the market, opinions of customers or employees, SurveyMonkey turns them into actionable data. Visit www.surveymonkey.com to learn more.
Your audience is out there. Get to know them, and make better decisions. Survey the types of people you want to hear from. Validating a project before launch? Or simply testing the waters? Don’t guess. Gather the insights you need to make smarter, faster choices for your business. Market research has never been easier. Build and run a survey directed at your target customer, wherever they are. Real people answer your questions as they browse the internet, so they can get access to premium content. Watch the results roll in within 48 hours with this new approach to online market research. "Google Surveys allow us to extend our brand's focus on people. In the absence of data, it's too easy to just draw on personal experience. When you survey 2,000 people, you come to understand the answers to important business questions." — Alex Bain, Nest
THE EXPERIENCE MANAGEMENT PLATFORM More than 9,000 of the world’s best brands rely on Qualtrics to power their most critical business decisions. Qualtrics Research Core is an enterprise-grade online survey platform designed to: - Make sophisticated research simple. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make complex research easier than ever. - Leverage AI to make better decisions. With advanced survey methodology checks, topic and sentiment text analysis, and built-in statistical expertise - transforming your data into actionable insights has never been easier. No Ph.D. required. - Research without Risks. Enterprise-level security, governance, compliance, and data handling features mean you can protect your most sensitive data and easily adhere to global security laws like GDPR. - Automated & Scalable. Leverage built-in integrations and powerful APIs to fit Qualtrics into your business workflows, so you can get to insights faster and drive better business outcomes.
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...
Measure and improve your customer experience with beautiful, mobile-friendly surveys and powerful real-time analytics. With GetFeedback, you can build engaging, mobile-friendly online surveys in minutes. Distribute them through email, on your website, or through any customer service channel. Then translate your insights into action with real-time analytics and custom notifications. With GetFeedback, you can start getting customer insights in minutes, not weeks. Customize built-in survey templates for customer satisfaction (CSAT), Net Promoter Score, employee engagement, sales, events, marketing, and product research ... or design your own survey using a variety of question types. Advanced users can take advantage of survey logic and personalization to create customized survey journeys. And for Salesforce customers, GetFeedback makes it possible to automatically save feedback directly to the contact and case record after any customer interaction. To learn more, visit us at www.getfeedback.com or request a personalized demo. We looking forward to working with you!
Zoho Survey is online survey and questionnaire creation software. We give you all the essentials to create surveys, distribute them and analyze their responses. ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection. Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/.
The future of online forms is here. Power your brand’s interactions with beautifully designed, professional-looking online forms that people just love. Collect feedback, sign people up to events, receive job applications, take payments, create engaging quizzes or interactive stories.
SurveyGizmo is an enterprise–level data collection platform that has been empowering informed decision making for over ten years. By combining flexible, intuitive software with a friendly, easily managed user interface, SurveyGizmo has created the perfect data tool for you and your entire team. We believe you shouldn't have to sacrifice presentation for professionalism, and with SurveyGizmo, you'll never have to. Collaborate across your entire organization by mixing and matching license plans with Team & Enterprise Edition, or create your own personal survey platform with one of our Individual licenses. SurveyGizmo is the one stop shop for all your survey and data collection needs, from Market Research, to Human Resources, to the greater business world and beyond. It's all right here under one name. If you ever have trouble, our world-class support is here to help – we work around the clock 24/7 to address your needs.
Wufoo is a web application that helps anybody build amazing online forms. When you design a form with Wufoo, it automatically builds the database, backend and scripts needed to make collecting and understanding your data easy, fast and fun. Because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. While we've collected a few of our favorite features here, the best way to experience Wufoo is first hand. So be sure to sign up today for free or try out the demo to see how form building was meant to be done.
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn. Organizations that are on a mission to delight their customers include Bose, Cisco, Citrix, Slack, Staples, Target, Uber.
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Having a dual interface, it helps you design your survey exactly the way you want!
SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement. Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions. To learn more visit www.surveylegend.com or contact us at email@example.com
Formstack is a versatile online form builder that enables you to build and design web forms without any coding knowledge. Embed mobile-friendly forms on your website and social media to capture leads, collect online payments, gather customer feedback, and turn bulky business processes into streamlined digital workflows. The platform integrates with over 50 popular web apps, including Salesforce, MailChimp, and PayPal. Smart conversion features make it easy to pinpoint your best strategies for capturing data. Advanced security features like HIPAA compliance are also available if you need to collect highly sensitive information. Whether you’re trying to improve the patient registration process at your healthcare facility or collect better leads for your marketing team, Formstack has the power and flexibility to help you succeed and make better business decisions. Learn more at www.formstack.com.
Swagbucks is the fun rewards program that gives you free gift cards and cash for the everyday things you already do online. Earn points when you shop at your favorite retailers, watch entertaining videos, search the web, answer surveys and find great deals. Redeem points for gift cards to your favorite retailers like Amazon and Walmart or get cash back from Paypal. Swagbucks has already paid out over $175 million in cash and free gift cards. Put cash back in your wallet. Join for free today. Headquartered in El Segundo, California, Swagbucks is a subsidiary brand of Prodege, a leading Internet and media company that operates multiple customer engagement brands. For more information please visit www.swagbucks.com
SoGoSurvey is a true end-to-end feedback management platform. From designing and distributing a questionnaire to analysis and recommendations, SoGoSurvey does everything with ease and a level of sophistication that’s rare in the industry. SoGoSurvey can be differentiated from other platforms due to its consistently high ratings in all categories and its versatility: 1. SoGoSurvey is a security-focused intelligent SaaS system that seamlessly automates data collection and analysis. 2. One of the most powerful platform in the business yet it is one of the easiest to use due to its focus on simple User Interface and Usability. It has the most number of features. 3. Very powerful reporting engine - data expressed through visually pleasing charts and graphs, including the ability to analyze trends and segment data for further insight. 4. System integration with CRM and other business tools. 5. Highest level of data security in the industry. 6. Automated feedback collection through APIs. 7. Best-in-class, 24x7 customer support via phone, email, and chat. Sign up for a free trial account or request a demo today!
EmailMeForm benefits at a glance: - Built for non-tech savvy users, no coding required - DIY intuitive form and survey builder interface - Drag & drop fields ready for immediate implementation and customization - Unlimited number of forms you can create at no cost - Advanced features like autoresponder, form logic, email notifications, security data encryption, reports, personalization, collaboration, file upload, and more. - 100+ free editable templates for quick setup - Bespoke solutions like custom form design and integration with 3rd party apps by our experts - Free and secure cloud storage in your EmailMeForm account - Shareable data reports with various grids, tables, and charts - Enhanced security through SSL, data, and field encryption - Payment integration with PayPal, Stripe, BrainTree, Freshbooks, Authorize.net and more web merchants enables smooth online payment collection through your forms - 3rd party app integrations for automated data flows - Social integration with Facebook, Twitter and blogs - Team collaboration and sharing options - Exceptional customer support EmailMeForm is a trusted online form solution that supports easy creation and sharing of web forms for free. Since 2006, we’ve been helping businesses, organizations, public institutions, entrepreneurs, and individuals collect and distribute valuable data quickly and painlessly. With our intuitive drag & drop interface, users can create online forms and surveys from scratch or choose from a variety of editable free templates we provide. For those requiring next level solutions, our team is available to craft custom forms and integrate them with 3rd party business apps you use.
Survicate is an all-in-one customer feedback tool. It offers 6 solutions: - Targeted Website Surveys, - Web Application Surveys, - Email Surveys, - Net Promoter Score® Surveys, - Questionnaires - Mobile App Surveys With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers’ needs more precisely. Survicate integrates directly with popular Marketing Automation platforms and CRMs, including HubSpot, Marketo, Pardot, Intercom, and Salesforce. Integrations allow you to enrich profiles of leads with answers to surveys to segment your customers better than ever.
Web surveys are great for collecting data from literate, computer-savvy, Internet-connected users. For collecting data from the rest of the world, we’ve built SurveyCTO. SurveyCTO is a professionally supported, cloud hosted data collection software that allows you to conduct surveys on mobile devices, even completely offline and off-the-grid, and is packed with intelligent features relevant for public health, M&E, academic research, humanitarian crises, and clinical research, such as error and fraud detection to monitor surveyors in the field, case management to easily manage cohort studies, and unbreakable encryption for collecting sensitive, identifying data.
FormAssembly is an enterprise form solution built to help teams streamline complex processes and drive quality form conversions. Systematize your organization's access and process for creating forms and collecting data. Reduce the overhead cost of purchasing multiple data collection solutions by investing in our one, powerful, flexible form solution. FormAssembly eliminates arduous workflows and manual data entry through unmatched integrations with the systems your company already uses, like Salesforce. From collecting outside data, to streamlining internal processes, FormAssembly is a completely customizable solution that meets all your data collection and integration needs.
SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value.
Omniconvert is a conversion rate optimization platform which allows marketers to deploy A/B tests, surveys and personalization experiments with minimum help from the IT The platform has been built with the conversion optimization process in mind: 1. Run on-site surveys in order to find out specific barriers the website users might have (eg. lack of trust, bad UX, no purchase intention etc.) 2. Based on the survey results, create a hypothesis about what can be done in order to improve conversions 3. Create experiments using the A/B Testing tool or the web personalization engine - advanced segmentation (segments from CRM, GTM, weather API, etc) on the webpage or through exit-intent overlays. 4. Easily track KPIs or events such as cart abandonment rate, page engagement, number of clicks on certain links or page elements. 5. Sometimes you win, sometimes you learn: get the knowledge or keep the winning experiments. 6. Save the reports 7. Repeat
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue. BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking. Founded in 2012, BirdEye is headquartered in Silicon Valley and led by alumni from Google, Amazon and Yahoo. In 2019, BirdEye was ranked #60 in the “100 Best Software Companies” in the world by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.
Inquisium by Cvent helps businesses of all sizes, across all industries create compelling feedback programs with actionable insights. With our easy-to-use feedback management platform and specialized survey expertise, our customers are able to better understand the world around them. People are at the heart of every data point gathered and every dollar spent. Inquisium's survey software gets you closer to the unique individuals behind the data, so you can create the experiences they have been looking for. Inquisium is also a core division of Cvent, the leading event management platform.
Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves teams of the burdens that comes with user research. From your mobile app to web app, you can deploy Qualaroo’s trademark nudge and use features like advanced targeting, dynamic insight reporting, sentiment analysis and more. Leading brands like Zillow, Lenovo, Twilio, TripAdvisor trust Qualaroo to capture qualitative feedback that drives real business results.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most – clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on EU based servers. SmartSurvey is used by over 100,000 users, including businesses, educational institutes, charities and some of the world’s leading brands. Registered under the Data Protection Act, GDPR compliant and certified ISO27001, the company is widely recognised and trusted by government and public sector organisations.
Survey123 for ArcGIS provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them through the web and the Survey123 native app to more efficiently capture data from people in your organization or the general public. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys.
MySurveyLab is a professional survey tool. It has all the required features for conducting a great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, Market Research, HR, website intercept, knowledge tests and more. Surveys might be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools. We use API, it makes possible creating integrations which our competitors don't.
Pollfish is an easy, self-serve survey tool allowing you to connect to and get answers from your target audience. Using a modern sampling methodology called Organic Sampling that merges mobile delivery, artificial intelligence, and a massive audience network, Pollfish is able to narrowly target highly specific audience segments within their audience network of over 550M global respondents, spanning 160 countries and 24 languages, with lower fraud and faster completion times than competitive survey solutions. Trusted by brands, media companies, and agencies alike, Pollfish data has powered stories in almost every major news source in the US, including New York Times, Washington Post, Fox News, and Inc.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.
Arbit is a survey and market research platform that connects you with your target audience. The company sources respondents to make sure that you receive the best quality responses for the most cost-effective price. Arbit's team also offers consultative services to help you build your surveys and better analyze the data and analytics, providing both a DIY platform and a DIWY (Do-It-With-You) platform and service, depending on your company needs.
Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates. It is an easy and unique way to gather the thoughts of your customers and staff. Write, create and send beautiful, branded emails in seconds. Your customers and employees can click directly from their email inbox. You track their responses in real time.
QuestionPro is a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization.
Need answers fast? Toluna QuickSurveys gives you 24/7 on-demand access to over 21 million global consumers on an easy-to-use, real-time survey platform. Sign up for free today and find out why so many businesses trust QuickSurveys for reliable and actionable insights that won’t break the bank
SelectSurvey.NET is the next generation of survey software. Enterprise level features including options for ActiveDirectory integration, Google Federated login and user managment or integration with Office 365. SelectSurvey.NET utilizes MS SQL database, Azure or MySQL for the back end. High level features include video, audio, links, over 50 different question types, white label branding, and easy to use interface for creating, deploying, responding to surveys as well as a built in reporting dashboard that includes CSV and SPSS Export options, free-form reports, custom reports, and more!
Snap Surveys offers both Survey Software and Feedback Management Solutions with the flexibility of desktop survey software, online feedback management solutions, and survey outsourcing services to offer you a fully comprehensive solution. Snap Survey Software and Feedback Management Solutions are complete tools for seamless survey design, administration, data collection, analysis, and reporting. Snap Surveys supports all survey modes, including: online, mobile (tablets/smartphones), paper (including scanning), and kiosk surveys, in any language with advanced analysis and reporting capabilities. Snap Survey Software is very extensible – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office. Free Online Demonstration Schedule a free online demonstration with a Snap Product Specialist at your convenience. It's a great opportunity for you to see Snap Survey Software in action, ask any questions you may have, and see if the solutions we offer will fit your needs. Contact use at: US Office: 603-610-8700 or firstname.lastname@example.org UK Office: 01454 280800 or email@example.com
Create sophisticated online surveys with SurveyMethods powerful online survey software tool. Use any of the professionally-designed survey templates or create one from scratch. Choose from over 100 graphical presentation styles and 20 different question structures. You can customize surveys with your logo, personalize colors, fonts, email invitations, welcome greetings, and thank you pages. Distribute surveys using email, social media, or embed them into a webpage.
Surveypal provides an enterprise-grade online survey platform designed to seamlessly integrate into any CRM system and empower the customer experience. Customer experience management begins with getting the right software tools in place. With Surveypal, any business can leverage customer experience into better customer retention, lower operating costs, increased sales and faster growth. Surveypal makes it easy to create and send beautiful, branded surveys to measure Net Promoter Score, Voice of Customer, and more. Surveys can be taken at the level of the individual ticket and report on overall team performance and individual agents. Capturing real-time feedback in your CRM empowers your team to deliver exceptional customer experience. Where CRM ends, Surveypal CEM begins providing insights that drive better decision-making and better customer experiences. Surveypal is trusted by 10,000+ Customer Experience Experts and organizations like Jive, Medidata, Trivago and DoorDash. Founded in 2007, Surveypal has operations in North America, Europe and Canada. Surveypal empowers businesses to - Improve customer satisfaction and engagement - Capture customer feedback in CRM and instantly react to customer issues - Reduce customer churn - Boost response rates - Increase revenue and sales - Build stronger customer relationships - Engage & develop employees Start improving your customer experience strategy and request a free demo at surveypal.com