Tourism companies that organize guided tours use tour operator software to manage customer information, tour information, and back office activities. This type of software helps tour operators keep track of organizational aspects of tours such as scheduling, itinerary, meals, and more. Additionally, it tracks tourists and attendance, and employee tasks and activities. Advanced solutions offer map display and mileage calculator features. Tour operators are able to leverage this type of software to manage costs, expenses, and revenues.
Tour operator software integrates with travel agency solutions and with booking websites to facilitate reservations. Even though back office features are provided by most solutions, integration with accounting and CRM solutions is also offered.
To qualify for inclusion in the Tour Operator category, a product must: