Best Travel Agency Software

Travel agencies use travel agency applications to manage their services. These solutions cover front office and back office activities. Agencies use this type of software to promote their offerings to current and prospective customers. Travel agency software spans across the full customer engagement cycle, from reservations, to billing, to customer feedback.

When financial tools are not included in the solution, accounting software integration is required to process bills and payments. Most solutions also integrate with online reservation websites or with tour operator and vacation rental solutions.

To qualify for inclusion in the Travel Agency category, a product must:

  • Manage multiple aspects of an agency’s offerings including tours, accommodations, or transportation
  • Provide a reservations portal for customers to book and manage their travel
  • Track travel agents’ productivity and calculate sales commissions
  • Include options for group or corporate travel, as well as custom travel plans
  • Generate invoices and process payments (directly or through integration)
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