Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Best Utilities’ Customer Information System (CIS) Software

The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities.

To qualify for inclusion in the Utilities (CIS) category, a product must:

  • Track customer use of electric, water, or gas
  • Gather customer information
  • Address utility meter-to-cash (M2C) processes
  • Offer customizable, or easy-to-update, means of collecting payment
Compare Utilities’ Customer Information System (CIS) Software
Results: 18
    G2 Crowd takes pride in showing unbiased ratings on user satisfaction. G2 Crowd does not allow for paid placement in any of our ratings.
    Sort By:

    Streamline bill-to-cash processes related to energy consumption in the billing of goods, services, and digital content to ensure fast, compliant revenue management and increase financial insight and control. By moving to an agile, extensible, modular platform, you can innovate and deploy new revenue models, while driving profitability

    CIS Infinity is a customer information and billing solution. Built fore nhancing customer satisfaction, increasing revenue, making business processes more efficient.

    Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.

    Software developed specifically for the utilities sector, efluid adapts easily to any type of business and covers the entire functional chain. Its unique architecture and ability to integrate the communicating meter revolution allows organizations to increase their performance in their core business.

    Extend your CIS functionality to simplify your operations and manage integrated processes involving internal and external functions such as: fraud management, field service, and revenue management.

    Fluentgrid CIS (Customer Information System, earlier known as mPower CIS) ensures total control of utility commercial operations with seamless integration of service connection life cycle (covering new service connection, disconnection, reconnection, etc.,) with meter-to-cash life cycle (covering metering, billing, payments, credit collection and revenue accounting).

    Junifer is a flexible and scalable billing and customer information system for utility providers. It's out of the box. It's market ready. And because Junifer is easy to implement, you can achieve market compliance faster, onboard customers seamlessly and scale your business quickly.

    Velocity is a powerful billing and customer engagement platform trusted by the world's most innovative energy utilities, distributors and water companies.

    HubCX is a powerful tool for utilities focused on core business requirements for metering and revenue management, supporting B2B transactions, and complying with industry obligations.

    InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market.

    With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers.

    NorthStar Customer Information System (CIS) solution is built specifically for utilities. CIS streamlines operations and automates tasks to provide CSRs with personalized and consolidated views into all account statuses and histories.

    Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change

    Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.

    Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service.

    Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.

    UMAX 365 is a connected, flexible customer information system built for today's utilities on Microsoft Dynamics 365.

    VertexOne Cloud CIS easily integrates with complementary 3rd party solutions, and incorporates business processes that have been proven with over 30 million utility end customers throughout North America.