Voice over internet protocol (VoIP) software uses an IP network to transmit phone calls, and in some cases video calls and other messaging, seamlessly without the need to connect to an extra network. It is a modern form of PBX, short for private box exchange or private branch exchange, a broad term for private telephone networks within organizations. Businesses can utilize VoIP solutions as a reliable means of voice-based communication that leverages a pre-established internet connection. It enables calls between workers on the same network and to external clients or vendors. For organizations with a complete VoIP system, the technology can be used by employees at every level for their basic communication needs. These solutions save the company and its employees money and the hassle related to standard phone hardware and membership plans. VoIP solutions provide base level call features along with other helpful features depending on the service.
VoIP is integrated collectively into company systems, and users can often access features through a plugin on their web browsers or by connecting to the network through a personal phone using their internet connection rather than a wireless network. Depending on the VoIP provider, it may work in conjunction with specially designed hardware or be hosted in the cloud and not require additional hardware. VoIP software may integrate with other platforms such as CRM software to give users easy access to important customer information during calls or web conferencing software to add increased functionality for multiuser video meetings. Conferencing tools will occasionally allow attendees to use their VoIP connections for optimal performance and call quality. Certain VoIP solutions offer features of web conferencing and team collaboration software, such as multiway video chats and instant messaging but only within the established network.
To qualify for inclusion in the VoIP category, a product must:
VoIP reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
ActivePBX® is a cloud-based business phone system that saves you money while increasing productivity and mobility. The system works with your existing broadband Internet connection, which eliminates the need for costly telecom hardware and traditional phone services. ActivePBX is a division of ActiveServe, Inc. Founded in 2002, ActiveServe offers a wide array of solutions for your business continuity needs.
Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity.
Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation cloud-based solution can offer. From desktop to tablet, and from handset to smartphone, our device agnostic service was designed from the start to be flexible, with customized solutions serving each customer's unique needs. Bringing it all together in one solution, Fusion is your single source for the cloud, with SIP trunking, contact center, collaboration and comprehensive access, connectivity and equipment options delivered in a one-stop, end-to-end managed solution with exceptional quality and outstanding customer service.
Unleash the Power of Professional Conversations. Truly is the all-in-one enterprise voice platform bringing rep productivity, global telephony, and realtime conversation intelligence together with one tool. Organizations use Truly to clean up their voice stack. Get more conversations and cleaner data for your team while saving on cost. As the only inbound and outbound voice solution, Sales and IT leaders alike love using Truly. Truly works everywhere, captures all your call data, and maximizes conversation quality with minimal support required.
Versature is re-imagining and re-engineering phone service for Canadian businesses. Our Cloud-based Hosted PBX solution is solving real business problems, empowering companies with innovative communication solutions, and providing business owners insight into their business operations. Versature provides a Hosted PBX business phone service available in over 950 cities and towns across Canada. Businesses looking to upgrade telecommunications technology, move locations, or those that are fed up with the big three telcos in Canada are ideal candidates for Versature's cloud-based communications solutions. Versature is recognized for business excellence and as an employer of choice in the Canadian Telecommunications industry against the major telecom giants. We pride ourselves in our commitment to customer success and positive disruption of the telecommunications market by delivering unprecedented support, the highest quality products, and services and innovations beyond a business phone connection. To learn more about Versature, please visit http://www.versature.com, check out the blog at https://www.versature.com/conversation-blog or connect with Versature on Google+, Facebook, LinkedIn or Twitter.
VoIP Innovations is a full-service global communications provider offering developers, business customers, enterprises, and carriers three areas of value: carrier services, Apidaze programmable telco APIs (CPaaS), and a Showroom with ready to deploy partner solutions. With VoIP Innovations, customers are able to build solutions with advanced functionality like voice, WebRTC, and messaging, as well as lower costs on Toll-Free, fax, and global voice and SMS origination/termination. With 24/7 tech support, a customer oriented approach, and front and back end APIs, VoIP Innovations offers powerful advantages for creating and delivering global communications solutions.
1-VoIP's owners have a telecom background spanning over 40 years of experience. After transitioning to VoIP in 2005, the company built a solid reputation of reliability and customer satisfaction. Paired with excellent customer service and technical support, 1-VoIP established itself as a dominant name in the VoIP industry.
Accession Communicator is a communications software that delivers a suite of functions that enable enterprise customers to extend a network operator's critical business telephony services simultaneously to multiple endpoints including a user's laptop, desktop, portable device or mobile handset.
Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment. This software works as a fully featured telephone switch connecting to phone lines and extensions using stateoftheart VoIP technology, offering all the normal features of a traditional PBX routing all calls within a business.
UK Business VoIP Provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised voicemail, call recording, call transfer, contact management, conference calling. Circle Loop integrations include Google, Pipedrive, Hubspot.
AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts
Line2 is the business phone service that lets you talk and text with the simplicity of an app. With Line2, it's easy to set up your ideal business phone numbers. You can pick area codes, transfer existing numbers, set up tollfree lines or design your own vanity numbers to share with your customers and colleagues.
net2phone provides cloud-based phone systems and Unified Communications services. net2phone’s VoIP solutions will reduce your costs and enhance your communications to keep your business running at peak efficiency, both in the office or on the go. Whether you’re a small business or a Fortune 500, we’ve got you covered. net2phone’s onboarding and implementation team provides white glove service with a concierge touch, ensuring your phone system is set up the way you want it, and we’re always there for ongoing support.
With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve customer support department and modernize your company.
Zello is the leading push-to-talk voice messaging app for teams and businesses worldwide, turning iOS, Android, and Windows devices into walkie-talkies that also record messages, track location, and send emergency alerts. Account administrators add, remove, and group together teams through a centralized, web-based management console. Channels are flexible to suit the needs of each customer, especially those in the hospitality, manufacturing, construction, transportation, and retail industries. Zello is ideal for businesses with deskless workers, field workers, remote workers, and lone workers. Use cases in this category include hotels with various staff members, construction crews on noisy job sites, and retail salespeople on the sales floor. Join the millions of Zello users who communicate in real-time over any wireless or data network to share updates, connect in emergencies, and solve problems. Zello serves thousands of businesses and has more than 130 million users worldwide. Current customers include Honda, Restoration Hardware, Starwood/Marriott Hotels, Uniqlo, Waste Management (WM), and YRC Freight. Zello is recognized as a reliable communication solution by reputable sources like the Wall Street Journal, the New York Times, CBS, CNBC, USA Today, and TechCrunch.
In Action Desk, contact information is displayed on the same main screen where you manage calls and chats so you can easily view it during or after a conversation. Import contact lists or tie into a CRM system to include more details. Update contact information within Action Desk and have those changes then reflected in your CRM.
Hosted Voice is a telephony service, where an Intranet Private Branch Exchange (IPBX) is not placed in the company itself, but is provided from a server in a data center. The VoIP phones in the company generally communicate with the IPBX server over a broadband Internet connection. The result is a more flexible system with more features and service options.