Best VoIP Providers

Voice over internet protocol (VoIP) software uses an IP network to transmit phone calls, and in some cases video calls and other messaging, seamlessly without the need to connect to an extra network. It is a modern form of PBX, short for private box exchange or private branch exchange, a broad term for private telephone networks within organizations. Businesses can utilize VoIP solutions as a reliable means of voice-based communication that leverages a pre-established internet connection. It enables calls between workers on the same network and to external clients or vendors. For organizations with a complete VoIP system, the technology can be used by employees at every level for their basic communication needs. These solutions save the company and its employees money and the hassle related to standard phone hardware and membership plans. VoIP solutions provide base level call features along with other helpful features depending on the service.

VoIP is integrated collectively into company systems, and users can often access features through a plugin on their web browsers or by connecting to the network through a personal phone using their internet connection rather than a wireless network. Depending on the VoIP provider, it may work in conjunction with specially designed hardware or be hosted in the cloud and not require additional hardware. VoIP software may integrate with other platforms such as CRM software to give users easy access to important customer information during calls or web conferencing software to add increased functionality for multiuser video meetings. Conferencing tools will occasionally allow attendees to use their VoIP connections for optimal performance and call quality. Certain VoIP solutions offer features of web conferencing and team collaboration software, such as multiway video chats and instant messaging but only within the established network.

To qualify for inclusion in the VoIP category, a product must:

  • Transmit voice over the user’s IP network to be received on a separate computer or device
  • Utilize the internet through both public and private networks
  • Allow varying numbers of calls at the same time with no interruption
  • Allow users to bypass landline connections or wireless networks on company or personal devices to tap into the unified network
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VoIP reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

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    Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics.

    Global-ready, hosted business phone system solution with many business-class calling features, including global call forwarding, call recording, call groups, IVR, and more.

    The AVOXI VoIP gateway solution is the preferred VoIP solution for larger customers with existing PBX and phone systems. Cloud-based technology enables efficient use of legacy systems while decreasing hardware investment and maintenance.

    A Leading Provider of Enhanced Cloud Services - Hosted PBX - Cloud VoIP

    Cloud PBX provides adaptability, scalability, reliability and flexibility. While it provides the ability to keep up with the fast pace technical changes we see daily, it is also secure and reliable.

    Phone systems hosted in the cloud for flexibility, agility, and powerful call-management features

    Buzz Connect offers hosted VoIP and internet solutions.

    The MSP Communications Platform for IT and MSP firms to adopt, use, and offer to their customers as part of the technology services stack.

    Calliflower is a conference call solution that allows multiple users to dial into a conference bridge, and to conduct web meetings.

    CARIN is an award winning call recording system. It is a premiere Cisco Compatible solution and supports not only Cisco Unified Communications systems, but Avaya, BroadSoft, IP Trade and any SIP compliant telephony solution.

    Cebod Telecom provides cloud-based telephony solutions to all types of businesses, small or large.

    Celerity Telecom offers two cloud-based auto dialer platforms to meet user needs. Managerial training and support provided for every platform.

    CenturyLink© Contact Center Solutions offer cloud- and network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excellent customer experience. Call Routing: Intelligent Pre-Route (IPR) Reduce call transfers and costly reroutes with Intelligent Pre-Route (IPR), a CenturyLink network-hosted application that integrates with Cisco Intelligent Call Manager (ICM). IPR routes calls to the appropriate destination directly from the Toll Free Network. IPR communicates with premise-based call center platforms to determine the location, group, or individual best available to handle incoming calls. Call Routing: Interaction Routing Improve sales and services while lowering contact center costs with Interaction Routing, a network-based contact-center solution that includes inbound ACD routing, outbound dialing, web-contact transaction routing, workforce management, and detailed reporting. IVR: Hosted IVR Improve your customers' experience with Hosted IVR, a scalable, flexible platform that gives you the ability to direct calls according to customer need and agent availability. IVR: EZ Route Improve business efficiency and customer satisfaction with EZ Route, CenturyLink's network-based, self-help, IVR application that provides contact-center functionality, such as menu routing, database routing, intelligent call processing, and links to custom applications. IVR: On Demand IVR Simplify application management with On-Demand IVR, a cloud-based application that's delivered to you as a service. Use the simple GUI to develop call routing applications without the time or money required for software development. Outbound Notification: Notify Improve your customers' experience with Notify, an outbound notification service that allows you to deliver multi-media content to a variety of end-point devices. Pre-defined applications are available to meet standard business needs such as appointment reminders, while custom applications let you create more complex applications to meet unique needs.

    CenturyLink® Enterprise Voice SIP Services provide Dedicated LD and/or Toll-Free Service using a SIP connection, leveraging the CenturyLink network footprint. CenturyLink® Enterprise Voice SIP Services provide Dedicated LD and/or Toll-Free Service using a SIP connection. These services leverage our network footprint in the U.S., EMEA and LATAM to provide more than a point solution for customers solving for operational and efficiency challenges. • Enterprise Long Distance • Enterprise Managed Messaging Service • Enterprise Toll Free • International Toll-Free Service (ITFS) • International Local Inbound (ILI) • TDM/PRI and switched services"

    CenturyLink® Hosted VoIP delivers advanced call management, enables mobility, and supports hybrid SIP configurations. CenturyLink was recently recognized by Frost & Sullivan with the 2018 Growth Excellence Leadership award for VoIP and SIP services​. CenturyLink Hosted VoIP delivers advanced call management, enables mobility, and supports hybrid SIP configurations. CenturyLink was recently recognized by Frost & Sullivan with the 2018 Growth Excellence Leadership award for VoIP and SIP services​. Our next-generation business VoIP solution helps improve workforce productivity. With PBX features and functionality without the expense of an on-site PBX, Hosted VoIP helps maximize the return on communication spend, reduced total cost of ownership, and eliminate large capital investments. Hosted VoIP offers advanced calling features over the CenturyLink privately owned fiber network using the BroadSoft BroadWorks platform. That means your calls can be routed fast, you can set multiple devices to ring at the same time or in a particular order, and you can get voicemail by phone, email, or online. Add, move, or change features easily online. And take advantage of the CenturyLink Business Communicator app that lets you talk or video chat, share your desktop or files, and instant message with colleagues. • Scales easily and includes all upgrades and improvements, at no additional cost • Uses phones from the Polycom VVX Series, an enterprise-grade family of IP desktop phones designed to make voice communications effective and productive. Hosted VoIP utilizes the Cisco SPA and Adtran 900 series Analog Telephone Adapters (ATAs). • Online portals allow you to easily monitor and manage your service."

    CenturyLink Voice Complete enables you to easily connect locations using either SIP or TDM to help improve resiliency, call quality and your customers’ experience. CenturyLink® Voice Complete enables you to easily connect locations using either SIP or TDM. By providing you with resiliency, improved call quality and the freedom to select the UC&C solution of your choice, we aim to enhance your customers’ experience and increase workforce productivity. We provide you with a self-service portal environment to manage service features and your telephone numbers – granting you control without the burden of administrative headaches.

    Clarity has a cloud based solution that is ideal for your business. Clarity guarantees to provide customized business solutions with exceptional customer service and support.

    Class 5 SoftSwitch is an intelligent residential VoIP solution for VoIP Service Providers. It offers full-featured IP phone services to residential clients. A scalable Class 5 SoftSwitch solution offered by Ecosmob integrates call routing, e-commerce, invoicing into one user-friendly platform.

    Clearfly mobilizes business voice and messaging applications, and provides reach and visual voicemail features via mobile deskphones.

    Click-To-Call Conversion Delivery is a synergy of mobile advertising and voice communication with your potentials

    Installed at the premises of telecom operators carriers and service providers, HERO hosted PBX software provides businesses of all sizes with secure and reliable VoIP phone services, saving them the hassle and expenses of running their own PBX phone systems in-house.

    Colt provides Network, Voice, and Data Centre services to businesses of all sizes around the world.

    CommuniGate Pro provides unprecedented resiliency with open APIs to support business applications in a multi-tenancy environment ideally suited for Cloud hosting deployments or Enterprise topologies.

    Unlimited connectivity, thousands of active users around the world.

    CSIP Simple is a free SIP client for the Android OS. In its current build, the application does not support business features like blind or attended transfer. If you need these features, then I suggest purchasing and downloading Bria for Android.

    Cytracom provides enterprise-grade Hosted VoIP and unified communications to businesses nationwide.Cytracom's VoIP solutions provide cost savings, mobility, scalability and reliability with a platform built on the most advanced cloud-based VoIP technology in the world, .

    Dataflex ViNE is a flexible VoIP Multi-service Business Gateways for Multiple Applications.

    Dialfire instantly turns your browser into a complete outbound call center.

    Dial Gate is a web-based VoIP softswitch and billing server for the IP and PSTN networks. Once installed on a server, it functions as a VoIP softswitch by connecting calls from one phone line to another within the same or different networks. It also offers management features including real-time monitoring, pre- & post-paid billing, automatic invoice scheduling & call-plan subscriptions.

    Diallog Telecommunications provides voice, internet, and data services to small, medium and large businesses.

    High-end performance for businesses that require an efficient way to centralize data, simplify data management and rapidly scale storage.

    Dzinga provides professional communication solutions. All-in-one platform. Cloud-based. Multifunctional.

    eir SIP Voice is revolutionizing the core communications tool of business that carries both calls and data over just one connection.

    eTollFree is Tier-1 World Wide VoIP Provider. Provide superior local and toll-free numbers for individuals, or call center solutions for large Fortune 500 companies

    Superior Customer Relationship Management Software, written by experts in the complexities of telecom billing... and Absolutely reliable Billing Service, with redundant equipment, power backup, data security, and staffed with efficient, responsive professionals.

    Firmafon helps smaller companies create good connections with customers through telephony, mobile and chat solutions.

    FlyNumber offers VoIP and hosted PBX solutions.

    Fongo Works is a free cloud-based phone system for small business.

    Whether you want to send personalized messages to a single client or notify thousands, Fonoster gives you the tools to communicate like never before.

    FusionWorks combines the cost saving benefit of cloud-based telephony with the productivity advantages of unified communications. Businesses get the advantage of more powerful communications with the integration of voicemail, web collaboration, video, instant messaging and presence, fax and phone service.

    GAO offers systems designers and engineers a complete VoIP packaged solution, which includes modules for fax and data over IP

    Gradwell offers cloud-based telephony and VoIP solutions.

    Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

    HODUPBX offers a flexible PBX software product, providing voice, video and multimedia using a single network

    Vitel Global is a cloud-based business phone system provider exclusively for organizations that require professional communication features

    iCall, Inc. is a telecommunications provider of free, and low-cost, domestic and international VoIP services for both businesses and consumers.

    PHONE SYSTEM IN THE CLOUD with an experienced team of dedicated experts

    Phone system support with live video chat. Its just like having a technician in your office. Instead of trying to describe a problem that you dont really understand, eliminate the teck talk! open the app, and start live video streaming to get instant feedback and support.

    Live Remote Tech Support 3Com, NBX, ShoreTel, Allworx.

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