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Compare 3CLogic Cloud Call Center vs Aircall

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comparison of 3CLogic Cloud Call Center vs. Aircall
based on data from user reviews. 3CLogic Cloud Call Center rates 4.2/5 stars with 9 reviews. Aircall rates 4.0/5 stars with 130 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premium
$30 user/month (billed annually)
 
Enterprise
$50 user/month (billed annually)
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 9 reviews)
8.2
(Based on 123 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 9 reviews)
9.0
(Based on 123 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.5
(Based on 8 reviews)
9.2
(Based on 61 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 8 reviews)
9.0
(Based on 61 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.8
(Based on 9 reviews)
8.3
(Based on 115 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 8 reviews)
8.3
(Based on 59 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 9 reviews)
8.4
(Based on 118 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
66.7%
74.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
22.2%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.1%
4.7%
 
Chemicals
16.7%
Internet
18.0%
 
Marketing and Advertising
16.7%
Computer Software
14.9%
 
Financial Services
16.7%
Information Technology and Services
12.4%
 
Telecommunications
16.7%
Retail
3.1%
 
Health, Wellness and Fitness
8.3%
Hospital & Health Care
2.5%
 
Other
25.0%
Other
49.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Working with 3Clogic has been a great experience, they’re quick to respond to MAC requests and my customer’s don’t have to open many trouble tickets. The service works very well.

Hugo M.
Executive Sponsor in Information Technology and Services

Salesforce integration is the most important feature of Aircall. We use Salesforce Service Cloud, and give to ours agents the Aircall Softphone in the same screen increase a lot their productivity. Also the administration for creating queues, new numbers,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

It is not compatible with Apple/Mac. A mobile version would be great. The tech support is not always the best and has room for improvement.

Matt T.
User in E-Learning

Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...

 
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Aircall at Techcrunch Disrupt Battlefield - Sep 21, 2015 @ San Francisco
Presentation of the Aircall dashboard

Ask 3CLogic a QuestionContact 3CLogicAsk Aircall a QuestionContact Aircall
Kate from G2 Crowd

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