Compare 5pm, Apptivo, and Insightly CRM

Add Product
5pm
Apptivo
Insightly CRM
Optimized for quick response
Add Product
remove product
5pm
5pm
4.2
Based on 11 reviews
remove product
Apptivo
Apptivo
4.1
Based on 53 reviews
remove product
Insightly CRM
Insightly CRM
4.1
Based on 414 reviews
Optimized for quick response
 
$24 per month
Starter
Free
Plus
$29 / user, per month (billed annually)
 
$36 per month
Premium
$10 user/month
Professional
$49 / user, per month (billed annually)
 
$64 per month
Ultimate
$25 user/month
Enterprise
$99 / user, per month (billed annually)
 
$96 per month
Enterprise
Contact Us
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 11 reviews)
8.0
(Based on 46 reviews)
8.1
(Based on 395 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 11 reviews)
7.7
(Based on 45 reviews)
8.3
(Based on 400 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.7
(Based on 5 reviews)
7.5
(Based on 30 reviews)
8.4
(Based on 188 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 6 reviews)
7.7
(Based on 30 reviews)
8.5
(Based on 192 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 7 reviews)
8.3
(Based on 46 reviews)
7.8
(Based on 318 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 5 reviews)
8.5
(Based on 30 reviews)
8.6
(Based on 178 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 10 reviews)
7.5
(Based on 47 reviews)
7.8
(Based on 399 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
82.7%
83.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
13.5%
12.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
3.8%
4.8%
 
Higher Education
21.1%
Marketing and Advertising
10.7%
Marketing and Advertising
13.7%
 
Religious Institutions
10.5%
Real Estate
7.1%
Information Technology and Services
8.0%
 
Marketing and Advertising
10.5%
Information Technology and Services
6.0%
Computer Software
5.0%
 
Defense & Space
10.5%
Media Production
4.8%
Real Estate
4.6%
 
Computer Software
10.5%
Non-Profit Organization Management
3.6%
Internet
4.4%
 
Other
36.8%
Other
67.9%
Other
64.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

I appreciate the ease of navigation throughout the site, and the layout of the system. It's easy to find information and keep our team on track.

Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Joseph H.
Administrator in Hospital & Health Care

Ability to import contacts, add users and set up an organizational flow.

Most Helpful Critical Review
Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

David C.
Agency in Marketing and Advertising

Slow, no real on-going development, support is weak.

G2 Crowd User in Information Services

The support model is just terrible. Email support ONLY where as a paying customer youre lucky if you get a response once every 10 days. Syncing with Exchange 2010 doesnt work properly Reporting is hideous and amateurish and there are no custom reports...

 
 No videos provided.

A general introduction to Apptivo as a whole.

Insightly's the first and most popular G Suite-integrated CRM. Discover why 1.5 million Insightly users download our Google Apps & G-Suite CRM.

Do you have a G-Suite account? Simplify business management with our Google Apps & G-Suite CRM. With single-sign on to Insightly CRM via your Google Apps account, use your existing Google App accounts and share one address book of customer contacts across your entire company. Plus, attaching Google Docs, Sheets, or Slides files to customer records is easy. Simply drag-and-drop the file to add it to an Insightly CRM contact record.

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Kate from G2 Crowd

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