Compare 5pm, Apptivo, and Salesforce CRM

 
$24 per month
Starter
Free
Salesforce Essentials
$25 /user/month*
 
$36 per month
Premium
$10 user/month
Lightning Professional
$75 /user/month*
 
$64 per month
Ultimate
$25 user/month
Lightning Enterprise
$150 /user/month*
 
$96 per month
Enterprise
Contact Us
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 11 reviews)
8.0
(Based on 46 reviews)
8.7
(Based on 6,766 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 11 reviews)
7.7
(Based on 45 reviews)
8.0
(Based on 6,798 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.7
(Based on 5 reviews)
7.5
(Based on 30 reviews)
7.4
(Based on 1,971 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 6 reviews)
7.7
(Based on 30 reviews)
7.8
(Based on 1,998 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 7 reviews)
8.3
(Based on 46 reviews)
8.0
(Based on 5,746 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 5 reviews)
8.5
(Based on 30 reviews)
8.1
(Based on 1,941 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 10 reviews)
7.5
(Based on 47 reviews)
8.1
(Based on 6,706 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
82.7%
25.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
13.5%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
3.8%
29.6%
 
Higher Education
21.1%
Marketing and Advertising
10.7%
Computer Software
17.0%
 
Religious Institutions
10.5%
Real Estate
7.1%
Information Technology and Services
10.8%
 
Marketing and Advertising
10.5%
Information Technology and Services
6.0%
Internet
7.9%
 
Defense & Space
10.5%
Media Production
4.8%
Marketing and Advertising
7.0%
 
Computer Software
10.5%
Non-Profit Organization Management
3.6%
Financial Services
4.5%
 
Other
36.8%
Other
67.9%
Other
52.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Higher Education

I appreciate the ease of navigation throughout the site, and the layout of the system. It's easy to find information and keep our team on track.

Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

David C.
Agency in Marketing and Advertising

Slow, no real on-going development, support is weak.

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
 No videos provided.

A general introduction to Apptivo as a whole.

Intro to Salesforce for Small Business

Ask 5pm a QuestionContact 5pmAsk Apptivo a QuestionContact ApptivoAsk Salesforce a QuestionContact Salesforce
Kate from G2 Crowd

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