Compare Accelo, Projector PSA, ConnectWise Manage, and Autotask PSA

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
 
enterprise
$30
/ per user, per month
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
ConnectWise Manage
Free Trial Unavailable
Autotask PSA
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.8
8.5
7.9
Ease of Use
Ease of Use
7.4
8.1
7.3
7.2
Ease of Setup
Ease of Setup
6.7
7.5
6.2
6.5
Ease of Admin
Ease of Admin
7.4
8.3
7.3
7.0
Quality of Support
Quality of Support
8.8
9.6
7.7
7.5
Ease of Doing Business With
Ease of Doing Business With
9.1
9.4
7.9
7.4
Product Direction (% positive)
Product Direction (% positive)
8.6
8.7
7.1
7.5
Meets Requirements
Accelo
8.3
Projector PSA
8.8
ConnectWise Manage
8.5
Autotask PSA
7.9
Ease of Use
Accelo
7.4
Projector PSA
8.1
ConnectWise Manage
7.3
Autotask PSA
7.2
Ease of Setup
Accelo
6.7
Projector PSA
7.5
ConnectWise Manage
6.2
Autotask PSA
6.5
Ease of Admin
Accelo
7.4
Projector PSA
8.3
ConnectWise Manage
7.3
Autotask PSA
7.0
Quality of Support
Accelo
8.8
Projector PSA
9.6
ConnectWise Manage
7.7
Autotask PSA
7.5
Ease of Doing Business With
Accelo
9.1
Projector PSA
9.4
ConnectWise Manage
7.9
Autotask PSA
7.4
Product Direction (% positive)
Accelo
8.6
Projector PSA
8.7
ConnectWise Manage
7.1
Autotask PSA
7.5

Features

Client Invoicing
Invoice Creation and Delivery
Accelo
7.3
Projector PSA
9.1
ConnectWise Manage
8.1
Autotask PSA
7.7
Electronic Payments
Accelo
7.3
Projector PSA
Not enough data available
ConnectWise Manage
7.0
Autotask PSA
7.1
Project Accounting / Revenue Recognition
Accelo
7.8
Projector PSA
8.8
ConnectWise Manage
7.6
Autotask PSA
7.6
Project Resource Mgmt.
Budget Tracking
Accelo
8.1
Projector PSA
8.8
ConnectWise Manage
7.7
Autotask PSA
7.9
Forecasting
Accelo
7.6
Projector PSA
8.6
ConnectWise Manage
7.4
Autotask PSA
7.5
Client Portal
Accelo
6.8
Projector PSA
7.7
ConnectWise Manage
7.3
Autotask PSA
7.7
Skills Tracking
Accelo
7.3
Projector PSA
7.8
ConnectWise Manage
7.2
Autotask PSA
7.6
Resource Loading / Scheduling
Accelo
7.1
Projector PSA
8.7
ConnectWise Manage
8.1
Autotask PSA
8.3
Administration
Standard Integrations
Accelo
7.5
Projector PSA
8.6
ConnectWise Manage
8.2
Autotask PSA
7.4
Workflow
Accelo
7.9
Projector PSA
8.8
ConnectWise Manage
8.3
Autotask PSA
7.9
Automated Reminders
Accelo
7.5
Projector PSA
8.6
ConnectWise Manage
8.5
Autotask PSA
8.1
Policy Compliance Management
Accelo
Not enough data available
Projector PSA
9.0
ConnectWise Manage
7.7
Autotask PSA
7.4
User, Role, and Access Management
Accelo
8.6
Projector PSA
8.7
ConnectWise Manage
8.4
Autotask PSA
7.7
Platform
Reporting
Accelo
6.8
Projector PSA
8.4
ConnectWise Manage
7.7
Autotask PSA
7.9
APIs / Integration
Accelo
7.1
Projector PSA
8.7
ConnectWise Manage
7.9
Autotask PSA
7.7
Internationalization
Accelo
6.7
Projector PSA
8.8
ConnectWise Manage
8.0
Autotask PSA
7.8
Performance and Reliability
Accelo
8.0
Projector PSA
9.5
ConnectWise Manage
7.8
Autotask PSA
8.6
Mobile User Support
Accelo
5.7
Projector PSA
7.9
ConnectWise Manage
6.7
Autotask PSA
6.8
Offline
Accelo
Not enough data available
Projector PSA
6.9
ConnectWise Manage
5.5
Autotask PSA
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
89.4%
34.2%
67.5%
50.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.6%
49.3%
25.1%
39.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
16.4%
7.4%
9.5%
Accelo
Small-Business
89.4%
Mid-Market
10.6%
Enterprise
0%
Projector PSA
Small-Business
34.2%
Mid-Market
49.3%
Enterprise
16.4%
ConnectWise Manage
Small-Business
67.5%
Mid-Market
25.1%
Enterprise
7.4%
Autotask PSA
Small-Business
50.9%
Mid-Market
39.7%
Enterprise
9.5%

Reviewers' Industry

 
Marketing and Advertising
30.5%
Information Technology and Services
34.1%
Information Technology and Services
59.9%
Information Technology and Services
51.1%
 
Information Technology and Services
21.1%
Management Consulting
15.4%
Computer Networking
5.7%
Computer Software
17.7%
 
Internet
6.3%
Computer Software
11.0%
Computer & Network Security
5.7%
Computer & Network Security
3.5%
 
Computer Software
6.3%
Marketing and Advertising
6.6%
Computer Software
3.1%
Marketing and Advertising
2.8%
 
Management Consulting
5.3%
Design
6.6%
Telecommunications
2.8%
Computer Networking
2.8%
 
Other
30.5%
Other
26.4%
Other
22.9%
Other
22.0%
Accelo
Marketing and Advertising
30.5%
Information Technology and Services
21.1%
Internet
6.3%
Computer Software
6.3%
Management Consulting
5.3%
Other
30.5%
Projector PSA
Information Technology and Services
34.1%
Management Consulting
15.4%
Computer Software
11.0%
Marketing and Advertising
6.6%
Design
6.6%
Other
26.4%
ConnectWise Manage
Information Technology and Services
59.9%
Computer Networking
5.7%
Computer & Network Security
5.7%
Computer Software
3.1%
Telecommunications
2.8%
Other
22.9%
Autotask PSA
Information Technology and Services
51.1%
Computer Software
17.7%
Computer & Network Security
3.5%
Marketing and Advertising
2.8%
Computer Networking
2.8%
Other
22.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

G2 Crowd User in Law Practice

Being able to run our entire service desk and work flow through one program, it stores all of our contacts and account details with tickets and work flow. Easy to do timesheets based off of projects and tickets. I also like the integrations and the email...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

There are a few odd things still need more attention. For example, when creating an invoice GST isn't default as Sales, so without knowing that an invoice doesn't get pushed to Xero. The most dislike is not able to know projects/tasks schedules in one...

Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

Rob P.
Administrator in Information Technology and Services

Workflow is often confusing because there are too many ways to do the same thing, and no clear explanation of which is best, or what the implications are for choosing one method or another. The application itself is at least a decade out of date. ...

G2 Crowd User in Human Resources

The reporting tools are not easy to use, the data available for reporting is incomplete.

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
G2 Crowd User

There are a few odd things still need more attention. For example, when creating an invoice GST isn't default as Sales, so without knowing that an invoice doesn't get pushed to Xero. The most dislike is not able to know projects/tasks schedules in one...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

ConnectWise Manage
Most Helpful Favorable Review
Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Most Helpful Critical Review
Rob P.
Administrator in Information Technology and Services

Workflow is often confusing because there are too many ways to do the same thing, and no clear explanation of which is best, or what the implications are for choosing one method or another. The application itself is at least a decade out of date. ...

Autotask PSA
Most Helpful Favorable Review
G2 Crowd User in Law Practice

Being able to run our entire service desk and work flow through one program, it stores all of our contacts and account details with tickets and work flow. Easy to do timesheets based off of projects and tickets. I also like the integrations and the email...

Most Helpful Critical Review
G2 Crowd User in Human Resources

The reporting tools are not easy to use, the data available for reporting is incomplete.

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos providedNo videos provided
Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
ConnectWise Manage
No videos provided
Autotask PSA
No videos provided

Downloads

ConnectWise Manage
No downloads provided
Autotask PSA
No downloads provided
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