Compare Accelo, Projector PSA, ConnectWise Manage, and Salesforce CRM

Pricing

 
Plus
$19
user/month
team
$15
/ per user, per month
Salesforce Essentials
$25
/user/month*
 
PREMIUM
$39
user/month
professional
$25
/ per user, per month
Lightning Professional
$75
/user/month*
 
enterprise
$30
/ per user, per month
Lightning Enterprise
$150
/user/month*
 
Lightning Unlimited
$300
/user/month*
 
Free Trial
Free Trial
Free Trial Unavailable
Free Trial
Accelo
Plus
$19user/month
PREMIUM
$39user/month
Free Trial
Projector PSA
team
$15/ per user, per month
professional
$25/ per user, per month
enterprise
$30/ per user, per month
Free Trial
ConnectWise Manage
Free Trial Unavailable
Salesforce CRM
Salesforce Essentials
$25/user/month*
Lightning Professional
$75/user/month*
Lightning Enterprise
$150/user/month*
Lightning Unlimited
$300/user/month*
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
8.8
8.5
8.6
Ease of Use
Ease of Use
7.4
8.1
7.3
7.7
Ease of Setup
Ease of Setup
6.7
7.5
6.2
7.1
Ease of Admin
Ease of Admin
7.4
8.3
7.3
7.6
Quality of Support
Quality of Support
8.8
9.6
7.6
7.7
Ease of Doing Business With
Ease of Doing Business With
9.1
9.4
7.8
7.9
Product Direction (% positive)
Product Direction (% positive)
8.6
8.7
7.1
7.9
Meets Requirements
Accelo
8.3
Projector PSA
8.8
ConnectWise Manage
8.5
Salesforce CRM
8.6
Ease of Use
Accelo
7.4
Projector PSA
8.1
ConnectWise Manage
7.3
Salesforce CRM
7.7
Ease of Setup
Accelo
6.7
Projector PSA
7.5
ConnectWise Manage
6.2
Salesforce CRM
7.1
Ease of Admin
Accelo
7.4
Projector PSA
8.3
ConnectWise Manage
7.3
Salesforce CRM
7.6
Quality of Support
Accelo
8.8
Projector PSA
9.6
ConnectWise Manage
7.6
Salesforce CRM
7.7
Ease of Doing Business With
Accelo
9.1
Projector PSA
9.4
ConnectWise Manage
7.8
Salesforce CRM
7.9
Product Direction (% positive)
Accelo
8.6
Projector PSA
8.7
ConnectWise Manage
7.1
Salesforce CRM
7.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
89.4%
35.1%
67.6%
25.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.6%
48.6%
25.0%
45.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
16.2%
7.4%
29.7%
Accelo
Small-Business
89.4%
Mid-Market
10.6%
Enterprise
0%
Projector PSA
Small-Business
35.1%
Mid-Market
48.6%
Enterprise
16.2%
ConnectWise Manage
Small-Business
67.6%
Mid-Market
25.0%
Enterprise
7.4%
Salesforce CRM
Small-Business
25.1%
Mid-Market
45.2%
Enterprise
29.7%

Reviewers' Industry

 
Marketing and Advertising
30.5%
Information Technology and Services
33.7%
Information Technology and Services
60.2%
Computer Software
16.9%
 
Information Technology and Services
21.1%
Management Consulting
15.2%
Computer Networking
5.6%
Information Technology and Services
10.8%
 
Internet
6.3%
Computer Software
10.9%
Computer & Network Security
5.6%
Internet
7.8%
 
Computer Software
6.3%
Marketing and Advertising
6.5%
Computer Software
3.1%
Marketing and Advertising
7.0%
 
Management Consulting
5.3%
Design
6.5%
Telecommunications
2.8%
Financial Services
4.5%
 
Other
30.5%
Other
27.2%
Other
22.6%
Other
53.1%
Accelo
Marketing and Advertising
30.5%
Information Technology and Services
21.1%
Internet
6.3%
Computer Software
6.3%
Management Consulting
5.3%
Other
30.5%
Projector PSA
Information Technology and Services
33.7%
Management Consulting
15.2%
Computer Software
10.9%
Marketing and Advertising
6.5%
Design
6.5%
Other
27.2%
ConnectWise Manage
Information Technology and Services
60.2%
Computer Networking
5.6%
Computer & Network Security
5.6%
Computer Software
3.1%
Telecommunications
2.8%
Other
22.6%
Salesforce CRM
Computer Software
16.9%
Information Technology and Services
10.8%
Internet
7.8%
Marketing and Advertising
7.0%
Financial Services
4.5%
Other
53.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

G2 Crowd User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
Accelo
Most Helpful Favorable Review
Arianna G.
Internal Consultant in Logistics and Supply Chain

We have used Accelo for a small and rapidly growing accounting firm. Here is a summary of our key takeaways. Customizable. We found Accelo to be capable of accommodating the support of all of our processes. From our routing bookkeeping, to our tax season...

Most Helpful Critical Review
Kara L.
User

Far too complicated. My CFO told me that this software was too complicated, "overly complicated" but, I was in love with everything it was capable of. So, we signed up just one user and decided that we were going to figure it out, and then add the rest of...

Projector PSA
Most Helpful Favorable Review
Ginny B.
Administrator

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than...

Most Helpful Critical Review
Norrell M.
Administrator in Hospital & Health Care

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure...

ConnectWise Manage
Most Helpful Favorable Review
Miles S.
Administrator

ConnectWise Manage es una herramienta sumamente completa, para la administración de ticket de helpdesk, ofrece múltiples características que no entregan otros productos disponibles en el mercado. Al tenerlo implementado de manera On-Cloud, te permite de...

Most Helpful Critical Review
G2 Crowd User in Computer Software

Implementation was horrendous and took 10X the effort expected, which was really a burden for a smaller company that is light on administrative staff. As other reviewers have commented, Sales promised the moon but the actual system does not do what we were...

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

Screenshots

 
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Videos

 

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

No videos provided

Intro to Salesforce for Small Business

Accelo

1. Accelo Introduction
2. Accelo Interview with Rebecca of HDMZ (Case Study)
3. Accelo CRM + Project Management Overview
4. Accelo Services + Retainers Overview

Projector PSA
ConnectWise Manage
No videos provided
Salesforce CRM

Intro to Salesforce for Small Business

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